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- Making the case for Artificial Intelligence (AI) in Transforming Public Services
Making the case for Artificial Intelligence (AI) in Transforming Public Services
Discover the transformative potential of Artificial Intelligence (AI) in public services. This document, developed by Microsoft, delves into the significant impact AI can have on enhancing public sector capabilities, enabling them to be more efficient, accessible, and inclusive.
Read the paper - Manage your public sector data estate: 3 steps to take to harness the full potential of AI
Manage your public sector data estate: 3 steps to take to harness the full potential of AI
As the capabilities of Artificial Intelligence (AI) continue to expand, public sector organizations are increasingly looking to harness AI to improve operations, enhance services, and safeguard public resources. Taking steps now to prepare your data for AI use will be a good investment of time that will enable you to fully harness the power of AI to enhance decision-making processes and deliver more efficient and effective services to the public.
Read the article - Prepare for your AI Hackathon: Tips and tricks for public sector innovators
Prepare for your AI Hackathon: Tips and tricks for public sector innovators
Hackathons are taking place all over the world with public sector organizations helping public servants learn how to use AI and gain the knowledge and skills they need to help their public sector organization achieve their goals. If you are preparing for an upcoming hackathon, watch this video and gear up for an exciting and productive hackathon experience.
Watch the video - Skilling at Scale: How strategic partnerships are transforming the way public sector organizations deliver skilling
Skilling at Scale: How strategic partnerships are transforming the way public sector organizations deliver skilling
In the era of AI, more than ever Government leaders are recognizing the importance of workforce skilling and are leveraging shared service agencies and strategic partnerships to implement continuous training programs at scale that foster a learning culture within their organization and ensures the workforce is AI ready.
Read the article - Edge Capability in the Era of AI
Edge Capability in the Era of AI
Cloud computing continues to emerge as a transformative technology for information-driven operations. Read this new paper and learn more about the evolving Microsoft tactical cloud platform and it’s applications in defense and intelligence operations.
Read the paper - The Importance of Defining the Return on Investment for Skilling within Public Sector Organizations (Part 1)
The Importance of Defining the Return on Investment for Skilling within Public Sector Organizations (Part 1)
In the era of AI, the skilling of public servants has never been more important. However, unfortunately funding and resources allocated for skilling are often the first to be reduced when there is fiscal pressure. Read how conducting a robust ROI evaluation can help defend these budgets and improve program and employee performance.
Read part one - Best Practices to Help You Define the Return on Investment for Skilling within Public Sector Organizations (Part 2)
Best Practices to Help You Define the Return on Investment for Skilling within Public Sector Organizations (Part 2)
Microsoft’s Public Sector Center for Digital Skills recently collaborated with the ROI Institute and used their methodology to conduct a comprehensive evaluation study to assess the return on investment (ROI) of one of Microsoft’s customer’s skilling programs. Learn about practices to consider when you conduct your own ROI evaluation of one of your public sector skilling programs.
Read part two - Return on Investment Results (Part 3)
Return on Investment Results (Part 3)
Discover the findings from a comprehensive evaluation study conducted by the ROI Institute on the Procurement for Practitioners Program, a 2-day training initiative designed specifically for procurement professionals in the public sector who are navigating the digital era.
Read part three - Microsoft Education AI Toolkit
Microsoft Education AI Toolkit
A navigator for education institutions to plan their AI journey. This toolkit equips educational leaders at various stages of their AI journey with knowledge, strategies, and tips to confidently advance their use of generative AI technologies.
Explore the Microsoft Education AI Toolkit:
English English (UK) Arabic French French Canadian Japanese Korean Portuguese Spanish - Build Your Generative AI Productivity Skills with Microsoft and LinkedIn
Build Your Generative AI Productivity Skills with Microsoft and LinkedIn
Learn how to apply generative AI skills to your work to boost your productivity. Transform raw data into meaningful insights, create compelling presentations, and generate creative images using the latest tools.
Take the course - Career Essentials in Cybersecurity by Microsoft and LinkedIn
Career Essentials in Cybersecurity by Microsoft and LinkedIn
Discover the skills needed for a career in cybersecurity. Gain a solid understanding of commonly used cybersecurity terms. Explore the current threat landscape and learn the core concepts of cybersecurity.
Take the course - AI for Managers by Microsoft and LinkedIn
AI for Managers by Microsoft and LinkedIn
In this learning path, managers at all levels of the organization will learn practical ways to enhance their effectiveness with generative AI—from making team and one-on-one meetings more effective to giving feedback that gets results. You’ll also learn how to have meaningful career conversations with employees in an AI context, build a collaborative team culture with generative AI, and use AI responsibly.
Explore this learning path - AI learning journey for Business Leaders
AI learning journey for Business Leaders
Explore this Worldwide Learning Collection for people leading AI strategy and adoption in organizations. The content is organized by the following the stages in the AI learning journey: Understanding AI, Preparing for AI, Using AI, Building AI solutions.
Explore the collection - AI Skills Navigator
AI Skills Navigator
Unlock new opportunities with AI skills that are in demand now and in the future. Use AI to find the learning path that’s right for you.
Use the AI Skills Navigator - AI Trainer Toolkit
AI Trainer Toolkit
Explore this Worldwide Learning Collection for teachers, trainers, and facilitators who are responsible for providing AI skilling.
Explore this collection
- AI for Organizational Leaders by Microsoft and LinkedIn
AI for Organizational Leaders by Microsoft and LinkedIn
In this learning path, you’ll learn how to make informed decisions about AI adoption and application as an organizational leader. You’ll evaluate the business implications of generative AI and learn how to integrate AI into business strategy, lead responsible AI, build organization-wide AI aptitude, and drive long-term business growth in the age of AI.
Explore this learning path - Enabling governments to lead in the AI era: A guide for creating a national strategic framework
Enabling governments to lead in the AI era: A guide for creating a national strategic framework
It’s up to each country’s government to define the standards for how AI is used, not only by establishing laws and regulations, but by setting an example to follow. Government leaders can build their own national AI strategy to harness the unparalleled capabilities of AI to boost economic performance, streamline governance, and improve public services.
Read the executive summary - Revolutionizing Public Sector Service Delivery with Microsoft Azure OpenAI Service
Revolutionizing Public Sector Service Delivery with Microsoft Azure OpenAI Service
Read this new Total Economic Impact™ (TEI) study that examines the projected financial benefits public sector organizations may realize by deploying Azure OpenAI Service.
Read the study - Build and Modernize AI Applications for Public Sector Services
Build and Modernize AI Applications for Public Sector Services
Public sector organizations have limited resources yet are always trying to deliver as much as possible for the public. Generative AI is becoming an increasingly important tool in helping public sector organizations in this effort as it can help increase productivity and improve service quality, specifically by building and modernizing applications that use AI capabilities.
Explore the resources - Get started with Microsoft Cloud for Sovereignty
Get started with Microsoft Cloud for Sovereignty
Microsoft Cloud for Sovereignty is a solution designed to enable public sector organizations to deploy workloads in Microsoft Cloud while helping meet their specific sovereignty, compliance, security, and policy requirements. Take this course to gain a foundational understanding of Microsoft Cloud for Sovereignty and its capabilities.
Take the course - Public Sector Future Podcast | Episode 69: Building a Learning Culture for the Age of AI
Episode 69: Building a learning culture for the age of AI, with Joe Whittinghill
Joe Whittinghill is the Chief Learning Officer at Microsoft. He joins the podcast to share his lessons in building a learning culture and growth mindset across the organization of 220,000 employees, based in 115 different countries. He shares practical insights as well as perspectives on the neuroscience of learning, and the role of AI, to help us keep up to date at a time when pace of change has never been quicker.
- Accelerating Economic Growth in India with Digital Skills and Credentials
Accelerating Economic Growth in India with Digital Skills and Credentials
Dr. Nirmaljeet Singh Kalsi is the former Chairperson of the National Council for Vocational Education and Training (NCVET) in India. Dr. Kalsi shares how NCVET have been developing a vibrant education and skilling ecosystem, to deliver results both for individuals as well as for the economy of India.
Read the interview - Public Sector Future Podcast | Episode 68: Data Foundations to Better Serve Canadians: Platforms, Literacy and Responsible AI
Episode 68: Data Foundations to Better Serve Canadians: Platforms, Literacy and Responsible AI
Ima Okonny is the Chief Data Officer at Employment and Social Development Canada. Ima leads work across the department of 40,000 people to better understand and use data to deliver services to Canadians, as well as to support policy development and reporting. She joins us on this episode of Public Sector Future to discuss foundational data platform approaches, responsible use of AI, and how she’s building data literacy right across the organization.
- Digital Skills Compass
Digital Skills Compass
Identify opportunities to learn and stay ahead in a changing world of technology and artificial intelligence -AI with a free skills-check. Get your personalized report:
English French Portuguese - Public Sector Future Podcast | Episode 66: Using Generative AI to improve oversight of government spending
Episode 66: Using Generative AI to improve oversight of government spending
Fabio Correa Xavier is the CIO of the Court of Accounts in the State of São Paulo, Brazil (known as TCESP). The Court of Accounts oversees government spending of over $100bn, for the state of 44 million people. Fabio and his team have been early adopters of Gen AI to transform their ways of working.
- Adopting Artificial Intelligence in Defense Organizations
Adopting Artificial Intelligence in Defense Organizations
Defense and intelligence organizations are eager to adopt AI and harness the transformative capabilities to achieve security and attain mission success. Read this article by Microsoft’s General Manager for Defense & Intelligence and learn about the steps to take to start your AI adoption journey.
Read the article - Foundations of a modern public sector security operations center
Foundations of a modern public sector security operations center
Take this new Microsoft Learn module on the foundations of modern public sector security operations centers. Complete the course and earn an achievement award.
Start the module - Learning Resources for Security Operations Analyst
Learning Resources for Security Operations Analyst
A security operations analyst works with others to secure information technology systems for their organization to protect, detect and defend against cyber-attacks. Explore this Learning Pathway that brings together resources for starting or advancing your skilling journey as a security operations analyst.
Watch the training video - Empowering Education and Inspiring Learning with AI
Empowering Education and Inspiring Learning with AI
The Era of Artificial Intelligence (AI) is upon us, and the speed of Generative AI adoption has been incredible. Read this article to learn more about how AI can empower educators and improve student outcomes through personalized and democratized learning.
Read how you can inspire learning with AI - AI Classroom Toolkit
AI Classroom Toolkit
Explore this creative resource that blends engaging narrative stories with instructional information to create an immersive and effective learning experience for educators and students.
Explore the AI Classroom Toolkit
- Microsoft Applied Skills
Microsoft Applied Skills
Skill up for in-demand technical scenarios to demonstrate proficiency in specific, scenario-based skill sets so you can make a bigger impact on every project, at your organization, and in your career. Explore all of Microsoft’s applied skills credentials.
View all applied skills - Copilot for Microsoft 365 Learning Pathway
Copilot for Microsoft 365 Learning Pathway
Microsoft Copilot for Microsoft 365 combines the power of large language models (LLMs) with your organization’s data – all in the flow of work. Explore this Learning Pathway to find resources to help you learn more about Copilot for Microsoft 365.
Explore the Copilot Learning Companion - Empower educators to explore the potential of artificial intelligence
Empower educators to explore the potential of artificial intelligence
Navigate AI in education by looking at essential AI concepts, techniques, and tools, highlighting practical applications. AI can support personalized learning, automate daily tasks, and provide insights for data-driven decision making.
Take the course - Public Sector Insights on Skilling
Public Sector Insights on Skilling
Read this research paper that outlines considerations and best practices for support technology training in government organizations.
Read the skilling research - Public Sector Future Podcast | Episode 64: Accessibility Fundamentals: Collaborating for Impact
Episode 64: Accessibility Fundamentals: Collaborating for Impact
Rich Corbridge is the Chief Digital and Information Officer for the Department for Work and Pensions in the UK. Rich shares how DWP have partnered with Microsoft to train 26,000 DWP employees on Accessibility Fundamentals.
- How to Use Low-Code Technologies to Improve Efficiencies in Your Government Organization
How to Use Low-Code Technologies to Improve Efficiencies in Your Government Organization
Government organizations are looking to find ways to create efficiencies and make the most out of their budgets. The ability to innovate with low code/no code tools can assist you in increasing innovation while accelerating digital transformation. Increasing your skills in this area will allow you to easily develop and quickly deploy new applications for both internal and external use, tailored to your specific needs.
Read the article - Reimagining Public Sector Services with Generative AI
Reimagining Public Sector Services with Generative AI
New report from Apolitical and Microsoft shares case studies of Generative AI being used by public servants around the world.
Read the research:
English French Portuguese Spanish - AI Learning Companion
AI Learning Companion
This learning pathway brings together a multitude of Microsoft resources to help you learn and grow in the field of Generative AI.
Explore the AI Learning Companion - Unlock the Value of Your Data: Create a Unified Data Estate to Transform Government Operations
Unlock the Value of Your Data: Create a Unified Data Estate to Transform Government Operations
Data is a vital asset for government agencies, as it can help deliver better public services, improve operational efficiency, and enhance citizen engagement. Learn how to unlock value from your data by unifying it and using AI technology to help you analyze and understand your data.
Read the article - How to Build and Deploy a Chatbot for Public Sector Services
How to Build and Deploy a Chatbot for Public Sector Services
Watch this training video to learn how to build and deploy a conversational assistant or chatbot. This is a simple project and a great way to explore AI and see how it works in a low-risk setting.
Take the training - Cloud Migration Cost Management Resources
Cloud Migration Cost Management Resources
A cost management strategy is an essential consideration when migrating or operating in the cloud. Explore these resources to help you plan, operate and optimize your cloud environment.
Explore the resources - Cloud Financial Models
Cloud Financial Models
Watch these training modules to help you understand the financial aspects of migrating to the cloud.
Take the training - Artificial Intelligence in Government
Artificial Intelligence in Government
Watch this video with Microsoft’s Chief Technology Officer for Worldwide Public Sector Dave Sloan to learn more about artificial intelligence and the key role it can play helping you digitally transform your government organization.
Read more - Migrate Your Workloads to the Cloud and Modernize Your Government Organization
Migrate Your Workloads to the Cloud and Modernize Your Government Organization
Read this article to learn more about the many benefits of migrating your data to the cloud and what you can do to get started.
Read more - Harness the Power of Cloud: Guidance to Help You Along Your Adoption Journey
Harness the Power of Cloud: Guidance to Help You Along Your Adoption Journey
Watch this training video and learn about the steps of a cloud migration and how to make the process as smooth as possible.
Take the training
- Decoding AI: Part 1, Introduction to generative AI
Decoding AI: Part 1, Introduction to generative AI
Learn about the emerging field of generative AI and what this technology can mean for government. This series will not only help you understand how generative AI can help increase your organization’s productivity, but also how it can be used to supercharge innovation in incredible new ways.
Read part 1 - Microsoft Learn Educator Center
Microsoft Learn Educator Center
Dive deep into learning with interactive lessons, earn professional development hours, acquire certifications and find programs that help meet your goals.
Explore the Educator Center - How to Modernize Your Public Sector Security Operations Center
How to Modernize Your Public Sector Security Operations Center
Take the training and learn about the importance of modernizing security operations centers (SOC) in public sector organizations and the steps involved in SOC modernization.
Take the training - Protect Your Government Organization from Cyber Threats
Protect Your Government Organization from Cyber Threats
As governments expand their digital ecosystem and cyber threats increase and attacks become more sophisticated, it’s never been more important than it is right now to do everything in your power to protect your digital estate and that starts with having the ability to detect threats early.
Read the article - Creating a Secure and Productive Working Environment for Government Employees
Create a Secure and Productive Working Environment for Government Employees
Working remotely is the new norm and governments are equipping employees with the tools to work from anywhere. Learn what actions you can take to create a secure and productive environment for your workforce.
Read more - How governments can transform operations and services in the era of AI
How governments can transform operations and services in the era of AI
Learn more about the actions you can take to get your systems and data ready to enable you to start innovating with AI.
Read the blog - Introduction to Cloud Computing
Introduction to Cloud Computing
When governments utilize cloud computing they can accomplish a great deal more with fewer resources. Watch this video to learn more about the basics of cloud computing.
Read more - AI in the Public Sector
AI in the Public Sector
Artificial Intelligence (AI) is changing the game for businesses and organizations of all types. Explore this collection and start imagining how AI can help your public sector organization.
Explore the collection - Public Sector Future Podcast | Episode 55: Lifelong Learning: Building Digital Skills through Continuing Education
Episode 55: Lifelong Learning: Building Digital Skills through Continuing Education
Dr. Sheila LeBlanc is the Associate Vice President for Continuing Education at the University of Calgary. She explores the role of digital skills in lifelong learning, how demands from students and local businesses are changing, and ways in which using data can improve student success.
- Introduction to Generative AI
Introduction to Generative AI
Watch Kate Maxwell, CTO in Microsoft’s Worldwide Public Sector Team at Tech Live London as she presents on Generative AI: Demystifying the Hype, Busting the Myths, and Harnessing the AI Revolution.
Watch the video - Public Sector Tech Community
Public Sector Tech Community
Your community for best practices, the latest news, and discussions surrounding the Public Sector, Local and State Governments.
Join the conversation - Get Certified: Microsoft Certifications
Get Certified: Microsoft Certifications
Earn certifications that show you are keeping pace with today’s technical roles and requirements. Microsoft has certification paths for many technical job roles. Each of these certifications consists of passing a series of exams to earn certification.
Browse the list of certifications - Power Platform in a Day workshops
Power Platform in a Day workshops
Register to attend a virtual one-day training workshop and learn how to use Microsoft’s Power Platform.
Explore Available Workshops - Microsoft Azure Connected Learning Experience (CLX)
Microsoft Azure Connected Learning Experience (CLX)
Register for this training program that sets a trajectory for aspiring learners and working professionals to be Azure experts. The CLX program offers a personalized journey that aims to optimize learning experience while maximizing return on time invested. The 4 Step Program is purposely driven to deliver exam readiness with a perspective and personalized learning journey, curated to meet every learner’s need.
Register and browse available tracks - Optimize government operations with Azure
Optimize government operations with Azure
In this learning path, you’ll learn about the value that Azure can bring to governments as they transition their workloads to the cloud. Explore how Azure keeps to strong principles and commitments that give public sector customers confidence that their data is secure.
Start the Learning Path
- Microsoft Training & Special Events
Microsoft Training & Special Events
Explore special events and learning opportunities created to help you expand your expertise, learn new skills, and build community.
Browse the Events Catalog - How do we best govern AI?
How do we best govern AI?
Read this blog written by Brad Smith, Microsoft’s Vice Chair & President about ways governments should consider policies, laws, and regulations around AI and Microsoft’s commitment to ethical AI.
Read the blog - Public Sector Future Podcast | Episode 54: Curiosity and hope: building foundations for the future workforce
Episode 54: Curiosity and hope: building foundations for the future workforce
Washington State is leading the way in using new technologies to engage students and build digital skills. Host Olivia Neal talks to Superintendent Chris Reykdal to learn how they have adopted programs like ‘Coding in Minecraft’ to build interest and excitement, and to develop the foundations for students’ future success.
- Future of Infrastructure: Episode 20: Delivering Amazing for the World Cup
Future of Infrastructure: Episode 20: Delivering Amazing for the World Cup
Mohamed Abuagla is the Chief Executive for Hayya, the organization in Qatar responsible for helping the country manage the massive influx of people for the World Cup, while providing a seamless experience for fans entering the country, using transportation, and attending the games.
- Public Sector Future Podcast | Episode 53: Building a platform for digital skills
Episode 53: Building a platform for digital skills
Host Olivia Neal talks to H.E. Ohood Khalfan Al Roumi, Minister of State for Government Development of the Future in the United Arab Emirates. She explains how the UAE are approaching building digital skills at scale through their Jahiz platform, and why understanding digital needs to start from the top.
- Future of Infrastructure: Episode 19: Infrastructure is Our User Interface for the Planet
Future of Infrastructure: Episode 19: Infrastructure is Our User Interface for the Planet
Peter Torrellas is President for Connected Communities at Parsons Corporation leading infrastructure-focused business across cities, transportation, and utilities. Peter joined the podcast to talk about embracing the complexity of infrastructure to implement projects across domains.
- Evolving the Skills of Your Public Sector Workforce
Evolving the Skills of Your Public Sector Workforce
Whether you’re training employees for the first time, refreshing, or advancing skills, evolving your workforce’s skillset can be a big time and resource commitment for public sector organizations. However, to continue providing vital services to the public, your employees must remain knowledgeable and have the technical skills to keep up with changing technology.
Read more - Future of Infrastructure: Episode 18: The Power of Having a Vision
Future of Infrastructure: Episode 18: The Power of Having a Vision
Enrique Penalosa, the former mayor of Bogota, Colombia joined the podcast to talk about the importance of having – and sticking to – a clear vision to overcome resistance and drive change at the city level and how it helped him transform Bogota.
- Public Sector Future Podcast | Episode 52: The importance of skilling in the digital world
Episode 52: The importance of skilling in the digital world
On this episode, host Olivia Neal talks to Geoff Connell, the Chief Digital Officer for Norfolk County Council. He shares successful approaches for training and upskilling employees, building digital skillsets, and getting the most from your investment in technology.
- Understanding Digital Transformation in Government
Understanding Digital Transformation in Government
Digital transformation is upon us and for every government, change is happening fast. Microsoft partnered with the United Arab Emirates (UAE) Government Development and the Future Office to create a training module that outlines best practices to support your organization’s digital transformation efforts.
Take the training - Data Culture: Data Driven Organizations
Data Culture: Data Driven Organizations
Learn more about the importance of having a data driven organization and the steps you can take to build a data culture.
Take the training - Cutting Edge Technologies to Improve Government Performance and Service
Cutting Edge Technologies to Improve Government Performance and Service
Learn more about emerging technologies like cloud computing, artificial intelligence (AI), big data, and internet of things (IoT). Explore the benefits and risks of each and how governments across the globe are implementing them in their organization.
Take the training - Future of Infrastructure: Episode 17: How Art is Driving Change in Philadelphia
Future of Infrastructure: Episode 17: How Art is Driving Change in Philadelphia
Jane Golden is the Executive Director of Mural Arts in Philadelphia. Jane joined us to talk about how engaging communities is driving positive change in the city and how murals are changing SEPTA spaces to improve the passenger experience.
- Public Sector Future Podcast | Episode 51: The UK’s Police Digital Service
Episode 51: The UK’s Police Digital Service
On this episode, host Olivia Neal speaks to Ian Bell, CEO of the UK’s Police Digital Service. He offers an inside look into the role of the Police Digital Service and how it is harnessing the power of digital, data and technology to enable UK policing to better protect the communities it serves.
- Future of Infrastructure: Episode 16: How Cascais Became a Smarter City
Future of Infrastructure: Episode 16: How Cascais Became a Smarter City
Miguel Pinto Luz the Deputy Mayor of Cascais joined us to share the story of how Cascais prioritizes quality of life, and how it’s putting service delivery and economic development first to achieve it. Listen to learn about Cascais’s transportation system and why accountability and transparency are at the core of how Cascais is becoming a smarter city.
- Public Sector Future Podcast | Episode 50: Digital Forensics
Episode 50: Digital Forensics
On this episode, host Olivia Neal speaks to Detective Sergeant John Price from the West Midlands Police Force in the United Kingdom. He shares insights from the world of digital forensics and how investigators are using technology to help victims more effectively in the modern age.
- Public Sector Future Podcast | Episode 49: Tech Saving Lives: A Fireside Chat with Chief Dan Munsey on Transforming Emergency Response
Episode 49: Tech Saving Lives: A Fireside Chat with Chief Dan Munsey on Transforming Emergency Response
On this episode, host Olivia Neal speaks to San Bernardino Fire Chief Dan Munsey. Chief Munsey is also Chair of the International Association of Fire Chiefs Technology Council. He shares how embracing new technologies has brought opportunities to transform emergency response and help protect the two million residents of San Bernardino County.
- Securing the Future of Education
Securing the Future of Education
Read the blog by Microsoft’s Worldwide Cybersecurity Lead for the Public Sector and Global CTO for Education and learn more about how important it is that as our schools adopt more technology, and cyber threats increase, it’s vital to implement critical safeguards to ensure our schools don’t fall victim to cyberattacks.
Read more - Education Series: Data analytics and AI
Education Series: Data analytics and AI
Education systems and academic institutions across the country are using data analytics and AI to gain actionable insights that help transform education. Learn how you create and implement data analytics and an AI roadmap to accomplish your unique goals.
Watch the webinars - Public Sector Future Podcast | Episode 43: Lessons Learned from 100 Years of City Planning
Episode 43: Future of Infrastructure: Lessons Learned from 100 Years of City Planning
Tom Wright is the CEO of the Regional Plan Association. He joined the podcast for a discussion of what they’ve learned by taking the long view of city and regional planning.
- Public Sector Future Podcast | Episode 42: Future of Infrastructure: Building for Resilience
Episode 42: Future of Infrastructure: Building for Resilience
The Special Advisor for Climate & Sustainability at Columbia University talks about lessons learned from Hurricane Sandy and how a comprehensive infrastructure approach mitigates the impact of climate change.
- Public Sector Future Podcast | Episode 41: Building blocks for digital transformation
Episode 41: Building blocks for digital transformation
Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft share insights from their paper on Building Blocks for a Successful Digital Transformation Strategy.
- Public Sector Future Podcast | Episode 40: Digital Innovation in Tax and Customs
Episode 40: Digital Innovation in Tax and Customs
Mick Connolly is the Head of IT Innovation for HM Revenue and Customs in the UK. He chats with guest host Steve Barr about using technology to reach your goals and the importance of innovation in tax and customs operations.
- Public Sector Future Podcast | Episode 39: The Future of Tax Operations
Episode 39: The future of tax operations
Jeff Saviano is the Global Tax Innovation Leader for EY. In the first episode of our Public Finance mini-series, Jeff tells Olivia about the intersection of tax and innovation and shares what he sees in the future of public finance.
- Microsoft collaborates with the Nigerian government to accelerate digital transformation in the country
Microsoft collaborates with the Nigerian government to accelerate digital transformation in the country
Read how Microsoft is helping the Government of Nigeria become a more digital economy by implementing foundational elements like connectivity, skilling and digital transformation.
Read the blog - Public Sector Future Podcast | Episode 38: Cybersecurity, Compliance and Cloud: Lessons from Singapore
Episode 38: Cybersecurity, Compliance and Cloud: Lessons from Singapore
Yeo Beng Huay leads the Governance Planning and Policy Division in GovTech, Singapore. Her team plans and formulates policies, standards, and guidance for government ICT and smart systems, and provides data driven management of compliance and risks.
- Public Sector Future Podcast | Episode 37: Military Lessons on Cyberdefense
Episode 37: Military Lessons on Cyberdefense
Dr. Marcus Thompson is a retired Major General and former Head of Information Warfare for the Australian Defense Force. On the second episode of our cybersecurity mini-series, Dr. Thompson talks with Alvaro Vitta about best practices for protecting sensitive data and why making risk-based decisions is so important.
- Public Sector Future Podcast | Episode 36: Cyber Resilience in Government
Episode 36: Cyber Resilience in Government
Tom Burt is the Corporate Vice President of Customer Security and Trust at Microsoft. On the first episode of our Cybersecurity mini-series, Tom tells Alvaro Vitta about the trends he’s seeing, working with the government in Ukraine on cyber defense, and how public sector organizations can be better prepared for future attacks.
- Public Sector Future Podcast | Episode 35: Future of Infrastructure: Using Data to Make Equitable Investments
Episode 35: Future of Infrastructure: Using Data to Make Equitable Investments
Denice Ross is the Chief Data Scientist in the White House Office of Science and Technology Policy. In our discussion, she shared a behind-the-scenes look into how data can be used to measure equitable investments and their outcomes with funding from the Bipartisan Infrastructure Law.
- Public Sector Future Podcast | Episode 34: Future of Infrastructure: Skills are the Currency of the Global Workforce
Episode 34: Future of Infrastructure: Skills are the Currency of the Global Workforce
Karin Kimbrough is the Chief Economist at LinkedIn and an expert in the global workforce. With increased global investment in infrastructure, a skilled workforce is needed to meet that demand. In this conversation, we discuss what this investment means for green jobs and women, and how we can expect the job market to shift in coming years.
- Public Sector Future Podcast | Episode 32: Future of Infrastructure: Closing the Infrastructure Gap
Episode 32: Future of Infrastructure: Closing the Infrastructure Gap
Alice Charles brings a truly global perspective and decades of experience to our discussion of infrastructure and its impact. In this conversation, we talked about infrastructure needs around the world, and what kind of investments we need to make to close the gap.
- Public Sector Future Podcast | Episode 31: Future of Infrastructure: Collaborating for Safer Roads
Episode 31: Future of Infrastructure: Collaborating for Safer Roads
Regional Transportation Commission of Southern Nevada CEO, MJ Maynard joined Jeremy Goldberg to share how a collaboration between public agencies and technology companies helped make their roads safer.
- LinkedIn’s Government Workplace Learning Report
LinkedIn’s Government Workplace Learning Report
Watch LinkedIn’s Workplace Learning Report webinar, featuring insights from talent leaders globally on how they’re engaging employees right now, and best-in-class examples.
Watch the webinar - Public Sector Future Podcast | Episode 29: Future of Infrastructure: Focusing on Long-Term Outcomes
Episode 29: Future of Infrastructure: Focusing on Long-Term Outcomes
CEO of Infrastructure Western Australia Philip Helberg joined Jeremy Goldberg for our latest discussion on the Future of Infrastructure. Infrastructure has to serve people in the long term and this discussion is all about how to effectively make long term plans for infrastructure investment, and just as importantly, how to know if your plan is working.
- Public Sector Future Podcast | Episode 28: Future of Infrastructure: Changing Lanes: Equity in Transit
Episode 28: Future of Infrastructure: Changing Lanes: Equity in Transit
Seleta Reynolds, former GM of LADOT Los Angeles Department of Transportation (LADOT) joined Jeremy Goldberg to talk about the impact of our transit system on women and how we can build more effective and equitable transportation systems.
- Public Sector Future Podcast | Episode 27: Future of Infrastructure: Be Obsessed with Delivering the Basics
Episode 27: Future of Infrastructure: Be Obsessed with Delivering the Basics
Changing the face of Cleveland’s lakefront has been a long-term project. Cleveland Mayor Justin Bibb joined Jeremy Goldberg in our latest Future of Infrastructure episode to talk about the importance of building trust and equity by investing in infrastructure like the lakefront and getting the basics right.
- Public Sector Future Podcast | Episode 26: What the UAE government can teach us about innovation
Episode 26: What the UAE government can teach us about innovation
Her Excellency Huda Al Hashimi is the Deputy Minister of Cabinet Affairs for Strategic Affairs to the United Arab Emirates Government. She also leads the Mohammed bin Rashid Centre for Government Innovation.
- Public Sector Future Podcast | Episode 25: Future of Infrastructure: Public Interest Technology: This is Our Work
Episode 25: Future of Infrastructure: Public Interest Technology: This is Our Work
In the 1960s, Public Interest Law emerged as a way for the legal profession to deploy its expertise in service of the public. Today, our guest Darren Walker, President of the Ford Foundation says that it’s time for the same ethic and commitment to emerge from the field of technology. In this episode we discuss how to make that happen and what it will look like in practice when we create the structures for technologists to work in the public interest.
- Public Sector Future Podcast | Episode 24: Relinking a Community
Episode 24: Future of Infrastructure: Re-linking a Community
How can city leaders tackle the inequities of infrastructure built in the past? In this episode, Mayor Quinton Lucas joined guest host Jeremy Goldberg to talk about the legacy of U.S. Highway 71 in Kansas City, a divided community, and how he is using the U.S.’s Infrastructure Bill to build more equitable infrastructure.
- Public Sector Future Podcast | Episode 23: Coming up: Future of Infrastructure
Episode 23: Coming up: Future of Infrastructure
Public Sector Future host, Olivia Neal, is passing the baton to Jeremy Goldberg for a group of episodes that dive deep into the future of infrastructure. Jeremy explains why this is an important topic, what we actually mean when we talk about infrastructure, and what you can expect to hear in this special miniseries.
- How LinkedIn Learning Can Help Futureproof Your Agency
How LinkedIn Learning Can Help Futureproof Your Agency
As the focus on skills and learning continues to grow in importance, Governments are looking for innovative ways to engage employees and support development. Discover how LinkedIn Learning and its blend of unique insights, in-demand courses and an engaging platform can help your agency stay current in a rapidly changing world.
Watch the webinar - How the Department for Work and Pension Drove Culture Transformation
How the Department for Work and Pension Drove Culture Transformation
Learn from Public Sector Digital Skills expert Lee Jones, how the United Kingdom’s Department for Work and Pension transformed their agency culture and increased citizen impact through Microsoft digital skills initiatives.
Watch the webinar - The Intersection of Agile Development and Culture
The Intersection of Agile Development and Culture
Learn from Aaron Bjork who leads the Azure IoT Central product team at Microsoft, as he describes the importance of organizational culture in scaled agile implementations. Get practical advice for how to intersect agile and culture in your organization and teams.
Watch the webinar - How can lawyers support digital transformation in the Public Sector?
Lawyers supporting digital transformation in the Public Sector
Andrew Cooke, Microsoft’s Head of Policy for Worldwide Public Sector reflects on how lawyers can be agents of change in digital transformation.
Find out more - Public Sector Future Podcast: Episode 20 | Inclusivity and Sustainability in Education
Episode 20: Inclusivity and Sustainability in Education
Stefania Giannini was appointed UNESCO Assistant Director-General for Education in 2018, becoming the top UN official in the field. Prior to this, she served as Minister of Education in Italy, Senator of the Republic of Italy, and Rector of the University for Foreigners of Perugia.
- Public Sector Future Podcast: Episode 13 | Providing meals to vulnerable communities
Episode 13: Providing meals to vulnerable communities
André Correr is the Institutional Relations and Project Manager at Best.Projects. Prior to his role at Best.Projects, Correr served in the public sector in São Paulo for ten years. He received his degree in Public Policy Management from the University of São Paulo.
- Public Sector Future Podcast: Episode 11 | The rise of remote learning and future of education
Episode 11: The rise of remote learning and future of education
Mohammad Almadani is the CEO of Classera and was one of the founders of the organization in 2012. He was driven to develop smart learning focusing on AI, gamification, and social learning. In 2017, Almadani received the Endeavor World Certificate as one of the most impacting entrepreneurs in the world.
- Public Sector Future Podcast: Episode 10 | How to build a digital organization at scale
Episode 10: How to build a digital organization at scale
Jacky Wright spent two years on secondment to Her Majesty’s Revenue and Customs (HMRC), the UK’s tax and customs department, where she was their Chief Digital and Information Officer. In 2019, she rejoined Microsoft as Chief Digital Officer and Corporate Vice President.
- Public Sector Future Podcast: Episode 9 | Lessons from Denmark: Moving Operations to Cloud
Episode 9: Lessons from Denmark: Moving Operations to Cloud
Maria Hald spent 20 years in the Danish public sector before becoming the Public Sector Lead of Microsoft Denmark in 2020. We discuss her role as the Deputy Director General in the Ministry of Finance where she oversaw a shared service center for HR for central government agencies in Denmark.
- Public Sector Future Podcast: Episode 8 | Scaling Digital Transformation in Brazil
Episode 8: Scaling Digital Transformation in Brazil
Luis Felipe Monteiro is the Secretary of Digital Government in Brazil. He oversees digital transformation of the federal government, and the supply and quality of public services. In 2020 he was named one of the World’s 50 Most Influential People Revolutionizing Government by Apolitical.
- Free online courses to help 25 million
Free online courses to help 25 million
Microsoft launched an initiative to help 25 million people get new digital skills for the COVID-19 economy. Leverage these free online courses, available to all, that allow governments to digitally upskill their employees.
Explore more - Microsoft Learn for Government
Microsoft Learn for Government
Empower government transformation with access to learning paths and modules. Through interactive training, develop practical skills and master new concepts at your speed and on your schedule.
Browse all courses
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