Adoption and implementation of a digital identity strategy

As the world becomes increasingly digitized and governments seek to move services online, physical methods of identity verification are, in many cases, no longer fit for purpose.

Four ways the implementation of a digital identity system can improve and modernize government services:

1. Enhancing Users’ Experience: Reusable digital IDs make it easier and faster for users to register for vital services and allow them better control over whom they share their identity data with.
2. Increase Efficiency of Government Operations: Reduces complexity, risk and cost associated with reliance on multiple hard copy documents for identity verification and manual verification processes. Inability to offer fully/end-to-end digital services.
3. Reduce Fraud and Increase Protection: by providing users biometric-based authentication and verification, government organizations can help mitigate the fraud and abuse of benefits and services.
4. Accelerates Digital Transformation: With the existence of secure digital IDs, governments can move high-value services online, while also increasing users’ trust in using digital services.

Watch this video to learn more about this key building block for digital transformation.

Start implementing your digital identity strategy today.

• View this Worldwide Learning Collection to learn more about the role of digital identity in the digital transformation process.

Hear from public sector entities who have successfully implemented digital identity and the benefits they are seeing from doing so.

• Episode 57: India’s Journey to Digital Transformation: A Conversation with Dr. Pramod Varma India’s digital transformation journey has relied on strategic thinking, collaboration, and innovative solutions. Dr. Pramod Varma talks with us about how India overcame hurdles to create a robust digital ecosystem, including a digital identity program for over one billion people.
• Episode 56: Championing Identity for All: Empowerment and Progress in Africa Dr. Joseph Atick is a recognized thought leader in digital identity, economic development, data protection, and privacy. With a career spanning several decades, he is a founding father of the digital identity community and Executive Chairman for ID4Africa.
• Episode 46: Becoming a Digital Government: Lessons from Ukraine – Learn how the Government of Ukraine have embraced digital transformation and digital identity, and how this has supported citizens during the war.
• Episode 21: Cybersecurity – Protecting a global research university: Listen to this podcast with Mary Ann Blair who is the Chief Information Security Officer at Carnegie Mellon University. She is responsible for information security engineering and operations; incident prevention, detection, and response; policy and compliance; training and awareness; and identity and access management services.
• UK Department for Education raises career potential for the next generation with Microsoft Entra Verified ID
• New Zealand moves to a cloud-based identity solution for its 4.9 million residents
• How a decentralized identity and verifiable credentials can streamline both public and private processes

Helpful resources as you start your journey:

• Episode 41: Building blocks for digital transformation: Listen to this podcast as Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft share insights from their paper on Building Blocks for a Successful Digital Transformation Strategy.

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