Adoption and implementation of a digital identity strategy

Learn more on one of the key building blocks for digital transformation.

Adoption and implementation of a digital identity strategy

As the world becomes increasingly digitized and many everyday services move online, physical methods of identity verification are, in many cases, no longer fit for purpose. Online services relying on physical identity documents for identity verification struggle with complexity, higher costs, are less secure and prone to human error.

The implementation of a digital identity strategy will assist jurisdictions to overcome the following challenges:

• Silos preventing collaboration.
• Inability to offer fully/end-to-end digital services.
• Citizens having to repeat identity verification step.
• Citizens having to manage multiple identity profiles with government.
• Inability to transition from higher cost channels to digital channels.
• Duplication of effort (by aligning strategies within a country or region).

Start implementing your digital identity strategy today.

• View this Worldwide Learning Collection to learn more about the role of digital identity in the digital transformation process.

Hear from public sector entities who have successfully implemented digital identity and the benefits they are seeing from doing so.

• Episode 46: Becoming a Digital Government: Lessons from Ukraine – Learn how the Government of Ukraine have embraced digital transformation and digital identity, and how this has supported citizens during the war.
• Episode 21: Cybersecurity – Protecting a global research university: Listen to this podcast with Mary Ann Blair who is the Chief Information Security Officer at Carnegie Mellon University. She is responsible for information security engineering and operations; incident prevention, detection, and response; policy and compliance; training and awareness; and identity and access management services.
• UK Department for Education raises career potential for the next generation with Microsoft Entra Verified ID
• New Zealand moves to a cloud-based identity solution for its 4.9 million residents
• How a decentralized identity and verifiable credentials can streamline both public and private processes

Helpful resources as you start your journey:

• Episode 41: Building blocks for digital transformation: Listen to this podcast as Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft share insights from their paper on Building Blocks for a Successful Digital Transformation Strategy.