Adoption and implementation of a digital identity strategy

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Adoption and implementation of a digital identity strategy

Learn more on one of the key building blocks for digital transformation.

Adoption and implementation of a digital identity strategy

As the world becomes increasingly digitized and many everyday services move online, physical methods of identity verification are, in many cases, no longer fit for purpose. Online services relying on physical identity documents for identity verification struggle with complexity, higher costs, are less secure and prone to human error.

The implementation of a digital identity strategy will assist jurisdictions to overcome the following challenges:

  • Silos preventing collaboration.
  • Inability to offer fully/end-to-end digital services.
  • Citizens having to repeat identity verification step.
  • Citizens having to manage multiple identity profiles with government.
  • Inability to transition from higher cost channels to digital channels.
  • Duplication of effort (by aligning strategies within a country or region).

Start implementing your digital identity strategy today.

Hear from public sector entities who have successfully implemented digital identity and the benefits they are seeing from doing so.

Helpful resources as you start your journey:

  • Episode 41: Building blocks for digital transformation: Listen to this podcast as Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft share insights from their paper on Building Blocks for a Successful Digital Transformation Strategy.

About the Center of Expertise

Microsoft’s Public Sector Center of Expertise brings together thought leadership and research relating to digital transformation in the public sector. The Center of Expertise highlights the efforts and success stories of public servants around the globe, while fostering a community of decision makers with a variety of resources from podcasts and webinars to white papers and new research. Join us as we discover and share the learnings and achievements of public sector communities.

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