Innovation Library
Innovating together by sharing code, best practices, documentation and training videos with public sector organizations worldwide to help accelerate digital transformation.
Let’s innovate together
Digital transformation is not only a matter of efficiency and innovation, but also a matter of public service and social good. Public sector organizations share the same mission of serving the public, regardless of geographical location or domain. The Innovation Library is a community of resources curated specifically for public sector to help harness the power of technology and digitally transform.
Digital transformation resources
Accelerate digital transformation in your public sector organization through community, collaboration and skilling. Explore the Innovation Library to find training videos to educate public servants on the basics of some of Microsoft’s key technologies; and solutions on GitHub that can be used in your organizations to support your transformation programs.
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- Demo Video: Streamline the recruitment process with Microsoft 365 Copilot
Demo Video: Streamline the recruitment process with Microsoft 365 Copilot
Watch this demo and learn how Microsoft 365 Copilot can revolutionize these tasks by providing intelligent collaboration solutions, time-saving tools, and actionable insights.
Watch the video Learn more - Demo Video: Improve procurement officer productivity with Microsoft 365 Copilot
Demo Video: Improve procurement officer productivity with Microsoft 365 Copilot
Watch this demo and learn how Microsoft 365 Copilot can improve the productivity of public sector procurement officers.
Watch the video Learn more - Revolutionize the way you work with Copilot for Microsoft 365
Revolutionize the way you work with Copilot for Microsoft 365
Copilot for Microsoft 365 is an AI-powered assistant designed to revolutionize the way you work, collaborate, and help you serve the public. Copilot integrates into other applications that public sector organizations use everyday like Word, Excel, Outlook, Teams and PowerPoint. Watch this video to explore some examples of how Copilot for Microsoft 365 can enhance everyday working practices in the public sector.
Learn more - Create bots with Microsoft Copilot Studio
Create bots with Microsoft Copilot Studio
Copilot Studio empowers you to create automation tools. Essentially, it’s a bot, and with its generative AI and automation functionality, you can take Public Sector processes and completely automate them – freeing up staff time, empowering people 24/7 to be supported and more. Watch this video to learn more about Copilot Studio and how it can help public sector organizations.
Learn more - Become more productive with Bing Copilot
Become more productive with Bing Copilot
Bing Copilot is an AI-powered assistant that can help with a wide range of tasks. You can access it through various channels, making it versatile and convenient. Bing Copilot can be useful for public sector organizations that need to create reports, presentations, proposals, or newsletters based on reliable sources.
Learn more - Improve engagement and efficiency with Microsoft Forms
Improve engagement and efficiency with Microsoft Forms
Microsoft forms is a versatile tool that can help public sector organizations improve efficiency and engagement. Watch this video to learn more enhanced features of Microsoft Forms.
Learn more - Enhance personal productivity with Microsoft OneDrive
Enhance personal productivity with Microsoft OneDrive
Public sector organizations around the world are using OneDrive as a way to help their employees securely store, share and collaborate on their files. Watch this video and learn how to get started.
Learn more - Explore OneNote, your digital notebook
Explore OneNote, your digital notebook
One Note is a versatile tool that can help public sector organizations improve their productivity, communication, and service delivery. Watch this video and explore the basics of OneNote.
Learn more - Streamline task management with Microsoft Planner and To-Do
Streamline task management with Microsoft Planner and To-Do
Public sector organizations are using Planner and To Do to streamline processes, communicate with stakeholders, comply with regulations, and achieve outcomes. Watch this video and explore how Microsoft Planner and To-Do can help transform public sector operations.
Learn more - Use Microsoft Teams apps to improve communication and boost productivity
Use Microsoft Teams apps to improve communication and boost productivity
Microsoft Teams is more than just a tool to chat and host video conferencing. Through Teams, public sector organizations can access additional functionalities that can be used to improve communication, boost productivity and streamline workflows.
Learn more - Enhance Public Sector Employee Experience with the Microsoft Viva Suite
Enhance Public Sector Employee Experience with the Microsoft Viva Suite
Microsoft Viva Suite is a set of employee experience applications that empower public sector organizations to foster a culture of learning, well-being, and engagement. Watch this video to learn more about the Microsoft Vivia Suite and how it can help public sector organizations.
Learn more - Create custom applications to streamline processes with Power Apps
Create custom applications to streamline processes with Power Apps
Power Apps is a low-code platform that allows you to build custom apps that address the unique needs and challenges of your public sector organization.
Learn more - Automate tasks across applications and platforms with Power Automate
Automate tasks across applications and platforms with Power Automate
Power Automate is a tool that enables public sector organizations to create workflows and automate tasks across different applications and platforms. Watch this training video to learn more about Power Automate and it’s features like automating notification, automating resident requests, how to process invoices using robotic process automation and how you can leverage AI within Power Automate.
Learn more - Maximizing Microsoft Teams & Microsoft 365 for Public Sector Efficiency
Maximizing Microsoft Teams & Microsoft 365 for Public Sector Efficiency
Microsoft Teams is a cloud-based collaboration platform that enables public sector organizations to work together more effectively and securely. Watch this video to learn more about the Microsoft Teams platform and some useful keyboard shortcuts and apps to help you with Teams.
Learn more - Adoption Bot
Adoption Bot
Adoption Bot is a user care chat bot built with Power Virtual Agents for Microsoft Teams (PVA) and the Employee FAQ Template. Out of the box, Adoption Bot answers 100+ common questions about Microsoft Teams and Microsoft 365. You can edit the included topics, add your own topics, or ingest your existing FAQs in bulk.
Learn more - Associate Insights
Associate Insights
Teams Power App template designed to capture feedback and sentiment. The feedback submitted through the app can then be used by teams collaboratively within a Team using a PowerBI Teams tab to derive deep product and operational insights that can be used to improve the product and experience.
Learn more - Building Access App
Building Access App
The Building Access app can be used by organizations to bring employees back into the office facilities safely.
Learn more - Bulletins
Bulletins
The Bulletins sample app for Microsoft Teams provides a central location for all organizational communication such as broadcasts, memos, announcements, and news.
Learn more - Champion Management
Champion Management
The Champion Management Platform is a custom Teams app that enables organizations to onboard and maintain champions in their organization in Teams.
Learn more - Company Communicator
Company Communicator
Company Communicator is a custom Teams app that enables teams to create and send messages intended for multiple teams or large number of employees over chat allowing organization to reach employees right where they collaborate.
Learn more - Employee Training
Employee Training
Using the Employee Training app in Microsoft Teams, enables organizers to easily publish and distribute new events to targeted groups, keep track of interests for capacity planning, and send updates or reminders.
Learn more - FAQ+ Bot
FAQ+ Bot
FAQ Plus bot is a friendly Q&A bot that brings a human in the loop when it is unable to help. A user can ask the bot a question and the bot responds with an answer if it’s in the knowledge base. If not, the bot offers the user an option to “Ask an expert”, which posts the question to a pre-configured team of experts to provide support.
Learn more - Get Support
Get Support
The Get Support App can be used by organizations who are using Microsoft Teams to enable any set of users to request assistance from supervisors.
Learn more - Great Ideas
Great Ideas
Great Ideas app is an “innovation challenge” system that lets employees submit and share ideas and insights, with voting right within Microsoft Teams.
Learn more - Help Desk Sample App
Help Desk Sample App
In Power Apps, the Help Desk sample template is a tool that provides a user-friendly experience to connect end users with support professionals.
Learn more - Incentives App Template
Incentives App Template
Incentives is a Teams Power Apps app template designed to incentivize and track participation in training and other adoption and change management initiatives.
Learn more - Azure Invoice Process Automation Accelerator
Azure Invoice Process Automation Accelerator
The Azure Form Recognizer is a cloud-based Azure Applied AI service that uses machine learning models to extract and analyze fields, text, and tables from documents or images.
Learn more - Incident Reporter
Incident Reporter
The Incident Reporter bot in Microsoft Teams, helps you to easily and quickly respond to, report and document incidents which helps in dealing with an incident with alacrity.
Learn more - Inspections
Inspections
The Inspection solution for Microsoft Teams is a general inspection app that can be used to inspect anything from a location to assets and equipment, such as vehicles and machines. There are two apps in this solution, each intended for different kinds of users.
Learn more - Issue Reporting
Issue Reporting
The Manage Issues app is used by team managers. Issue reporting consists of two different apps, one for reporting issues and another for managing them.
Learn more - M365 Learning Pathway in Teams
M365 Learning Pathway in Teams
Train employees with Microsoft 365 learning pathways, a digital, customizable learning solution that helps customers transform their organization.
Learn more - Microsoft Document Translation
Microsoft Document Translation
Translate local files or network files in many different formats, to more than 100 different languages. Supported formats include HTML, PDF, all Office document formats, Markdown, MHTML, Outlook .MSG, XLIFF, CSV, TSV and plain text.
Learn more - New Employee Onboarding
New Employee Onboarding
New Employee Onboarding enables your organization to connect new employees to people & culture and provide them with consistent experience and information to be productive faster.
Learn more - Milestones
Milestones
The Milestones sample app for Microsoft Teams provides a simple way to keep track of your projects and initiatives.
Learn more - Employee Ideas
- Poll
Poll
Poll is a custom Teams message extension app that enables users to quickly create and send polls in a chat or a channel to know their team’s opinion.
Learn more - Project Accelerator
Project Accelerator
The Project for the web Accelerator applies useful customizations to the Project for the web Power App. There are also Power Bi dashboards to support the work. This tool gives you excellent project and programme management functionality, alongside risk and other Power Bi dashboards.
Learn more - Reflect Extension
Reflect Extension
The Reflect messaging extension helps team members be more aware of their own, and each other’s, emotional state during communication by giving them the ability to create simple, effective, and engaging emotional check-ins directly in the flow of a conversation in Teams.
Learn more - Regional Government Emergency Response and Monitoring
Regional Government Emergency Response and Monitoring
The Regional Government Emergency Response and Monitoring solution provides a set of capabilities for state and local governments to collect and visualize health system data from all the parent organizations and associated hospitals in their network or region to establish situational awareness during emergency responses.
Learn more - Request a Guest
Request a Guest
The Request-a-guest app provids a method for employees to request that a guest is added to a tenant and allows only authorised users to approve these requests.
Learn more - Scrum for Channels
Scrum for Channels
Scrums for Channels is a scrum assistant app that enables users to schedule and run scrum meetings within Microsoft Teams.
Learn more - Speaker Queue
Speaker Queue
Speaker Queue is a Teams meetings extensibility application created to improve your meetings. It can be used to define topics and control the time assigned to each speaker during online meetings.
Learn more - Staff Check – Ins
Staff Check – Ins
The Staff Check-ins is a Power App that provides a simple workflow where staff can check-in with a photo, location, and other details directly from Microsoft Teams.
Learn more - Survey
Survey
Survey is a custom Teams message extension app that enables users to create a survey in a chat or a channel to ask a series of questions and get actionable insights.
Learn more - Team Link
Team Link
With the TeamLink app, you get a space in Microsoft Teams where your team (or even the whole organization) can share their whereabouts for the coming weeks, months or further.
Learn more - Viva Connections Adaptive Cards
Viva Connections Adaptive Cards
If you’re using Viva Connections, have a look at these template Adaptive Cards. Find samples on different Adaptive Card designs for Viva Connections.
Learn more - Watercooler
Watercooler
Water Cooler is a custom Teams app that enables teams to create, invite, and join casual conversations among teammates, like those that take place by the Water Cooler or break room.
Learn more - Appointment Manager
Appointment Manager
Appointment Manager is a Teams app template to help public sector organizations create, manage, and conduct virtual appointments with the public through Teams.
Learn more - Ask Away
Ask Away
Ask Away is a Microsoft Teams bot that enables users to conduct Question and Answer, called Q&A sessions within Teams.
Learn more - Attendance
Attendance
The Attendance app is a Power Apps tab that is pinned in a team. It’s designed to record presence in settings, such as learning and training environments.
Learn more - Book a room
Book a room
Book-a-room is a Microsoft Teams bot that allows users quickly to find and reserve a meeting room for 30, 60, or 90 minutes starting from the current time.
Learn more - Celebrations
Celebrations
Celebrations is a Teams app that helps team members to celebrate each others’ birthdays, anniversaries, and other recurring events.
Learn more - Classroom Drop – In
Classroom Drop – In
Classroom Drop-in is a Microsoft Power Platform-based app that enables system leaders to find class teams, means virtual classrooms and add themselves or others to these class teams for a specified drop-in period, as needed.
Learn more - Contact Group Lookup
Contact Group Lookup
The Contact Group Lookup app provides a convenient and useful approach to creating, accessing, and managing your organization’s contact groups, formerly known as distribution lists or communication groups.
Learn more - Co – Worker Appreciate
Co – Worker Appreciate
The co-worker appreciation template in Teams helps users to recognize their colleagues’ achievements within the Teams’ context.
Learn more - CrowdSourcer
CrowdSourcer
CrowdSourcer is a Microsoft Teams bot that gives teams queried information sourced collaboratively from group members. It helps to answer frequently asked questions while enabling participants to actively engage in and contribute to a fun and helpful information resource.
Learn more - Custom Stickers
Custom Stickers
Self-expression is core to a healthy team culture. This app template is a message extension that enables your users to use custom stickers and GIFs within Teams.
Learn more - E-Prescriptions
E-Prescriptions
E-Prescriptions is a Power Apps based app that enhances telemedicine and virtual care by automating the process of issuing e-prescriptions to patients.
Learn more - Expert Finder
Expert Finder
Expert Finder is a Microsoft Teams bot that identifies specific organization members based on their skills, interests, and education attributes.
Learn more - Goal Tracker
Goal Tracker
The Goal Tracker app is a comprehensive solution for your organization to support establishing goals, observing progress, and acknowledging success within Microsoft Teams.
Learn more - Group Activities
Group Activities
Group Activities is a Teams app that makes it easy for team owners to quickly create activity groups and manage collaboration workflows within the context of Teams.
Learn more - Group Connect
Group Connect
Group Connect is a Microsoft Teams app that helps organization members discover employee groups and find information relevant to employee groups.
Learn more - Grow Your Skills
Grow Your Skills
Employees can use the app to locate skilling opportunities that meet their interests, enjoy meaningful collaboration with peers, and acquire new levels of expertise and capabilities, all within the Teams environment.
Learn more - HR Support
HR Support
HR Support bot is a friendly Q&A bot that brings a support professional or expert from the HR team in the loop when it’s unable to help. HR Support works well for light weight Q&A and to provide quick support when launching new projects or initiatives in the organization.
Learn more - Icebreaker
Icebreaker
Icebreaker is a Microsoft Teams bot that helps your team get closer by pairing two random team members up every week to meet. The bot makes scheduling easy by automatically suggesting free times that work for both members.
Learn more - Open Badges
Open Badges
Open Badges is a Teams app that enables individuals to earn digital learning credential badges within the Teams context and share them everywhere.
Learn more - Quick Responses
Quick Responses
Quick Responses is a Teams app that delivers a robust solution for effectively answering users’ commonly asked questions FAQs.
Learn more - Rapid Assist
Rapid Assist
Rapid Assist is a Microsoft Power Platform based app that allows frontline workers to rapidly connect with the experts to get quick answers, search for information, follow up open requests, and allow experts to receive notifications to quickly get on a call to help answer questions.
Learn more - Remote Support
Remote Support
Remote Support is a Microsoft Teams bot that provides a focused interface between support requesters throughout your organization and the internal support team. End-users can submit, edit, or withdraw requests for support and the support team can respond, manage, and update requests all within the Teams platform.
Learn more - Request a Team
Request a Team
Request-a-team is a Teams app that optimizes new team creation for your enterprise organization. The app supports standardization and best practices when creating new team instances through the integration of a wizard-guided request form, an embedded approval process, a request status dashboard, and automated team builds.
Learn more - Scrums for Groupchat
Scrums for Groupchat
Scrums for Group Chat is a supportive scrum assistant that enables group chat members to run asynchronous stand-up meetings and easily share their daily updates.
Learn more - Share Now
Share Now
The Share Now app promotes the positive exchange of information between colleagues by enabling your users to easily share content within the Teams environment.
Learn more - SharePoint List Search
SharePoint List Search
Using the List Search app in Microsoft Teams, users can insert information from SharePoint list items directly within a chat conversation. The data is inserted as an easy-to-read card, helping your users stay engaged in the conversation.
Learn more - Time Tally
Time Tally
Time Tally app enables employees to fill their timesheets quickly, using the mobile device, and managers don’t have to follow up with employees on the timesheet entry.
Learn more - Tournament of Teams
Tournament of Teams
Tournament of Teams enables the entire organization the gamification and learning experiences of bringing adoption themed tournaments for driving healthy usage.
Learn more - Virtual Rounding
Virtual Rounding
This app allows medical workers to easily conduct rounds virtually, through a Teams meeting between the provider and the patient.
Learn more - Visitor Management
Visitor Management
The Visitor Management app enables your organization and employees to easily and efficiently manage the on-site visitor process, directly from Teams.
Learn more - Workplace Awards
Workplace Awards
Workplace Awards is a Teams app template that provides a positive framework to foster recognition and encourage the culture of employee appreciation in the modern workplace.
Learn more - Provision Assist
Provision Assist
Provision Assist is a Power Platform and Azure based solution that provides an alternative to self-service creation in Microsoft 365.
Learn more - Microsoft Teams Phone Shared Calling
Microsoft Teams Phone Shared Calling
Shared Calling greater simplifies and accelerates the deployment of Teams Phone. A shared phone number is used and applied to multiple Teams Phone users via a single policy configuration.
Learn more - SharePoint Broken Links Checker
SharePoint Broken Links Checker
This is a proof of concept Power Platform solution for checking broken links in SharePoint pages.
Learn more - SharePoint Automated Page Translation Solution
SharePoint Automated Page Translation Solution
This solution leverages Power Automate, Microsoft Graph and the Microsoft Translator service/connector to automatically translate SharePoint pages.
Learn more - SharePoint ‘My tools’
SharePoint ‘My tools’
This is a proof of concept Power Apps solution that was designed to be embedded within a SharePoint site/page as a Web Part. It is designed to provide the user with a customizable list of ‘Tools’.
Learn more - SharePoint ‘Time to read Solution’
SharePoint ‘Time to read Solution’
This solution allows you to display an estimated read time (Time to read) on modern SharePoint pages.
Learn more - Request a Team V2
Request a Team V2
The “Request a Team” app is a Power Platform-based solution that automates the process of creating new teams in Microsoft Teams.
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