Public Sector Center for Digital Skills

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Public Sector Center for Digital Skills

Public Sector organizations are relying on the skills of public servants to help them use technology to deliver secure services and create efficiencies. Investing in skills will help to accelerate your digital transformation.

Invest in the Future & Drive Innovation

The Public Sector Center for Digital Skills is intended to help organizations advance their digital transformation through skilling. As you embark on this journey, you may discover talent gaps or find employees wanting to learn a new skill or get certified in a particular area. Whatever the case may be, we want you to be successful in your transformation and provide easy access to skilling opportunities designed to help public sector entities.

Public Sector Insights on Skilling

Skilling enables public sector organizations to deliver better outcomes for their citizens and communities. Read this white paper featuring insights gathered by Microsoft on challenges facing public sector organizations when it comes to skilling their employees. Find guidance and recommendations to implement effective skilling programs for your workforce.

Read the Public Sector Insights on Skilling research:

Latest Digital Skilling Content

  • Worker wearing a hard hat walks among rows of solar panels

    Enhance public sector services with generative AI

    Take this new Microsoft Learn course and discover how AI can enhance productivity, improve cognition, and accelerate discovery in public sector organizations.

    Start the module
  • A closeup of a building exterior

    AI in the Public Sector

    Artificial Intelligence (AI) is changing the game for businesses and organizations of all types. Explore this collection and start imagining how AI can help your public sector organization.

    View the collection
  • Overhead shot of people working in the Microsoft Cyber Defense Operations Center

    Foundations of a modern public sector security operations center

    Take this new Microsoft Learn module on the foundations of modern public sector security operations centers. Complete the course and earn an achievement award.

    Start the module
A woman standing at her desk taking a learning course

LinkedIn Learning Course: Creating a Culture of Learning

Take this complimentary LinkedIn Learning course and learn how to champion collaborative learning, leadership engagement, and a skills-first mindset. Explore innovative technologies, inclusivity, engagement strategies, and measure the impact of your learning culture.

Take the course

Learning Collections

Defending your Data

As public sector organizations digitize their programs and services and move their data to the cloud, it’s critical to protect and secure your data estate. Explore this collection to learn about data collection and privacy.

Explore this collection

Secure Identities and Access

This collection has been specially curated for public sector organizations looking to accelerate their digital transformation and learn about the role of digital identity in that process.

Explore this collection

Zero Trust

As cyber threats continue to increase, having a security strategy is essential. In this collection, learn the importance and implementation of a Zero Trust strategy.

Explore this collection

AI in the Public Sector

Artificial Intelligence (AI) is changing the game for businesses and organizations of all types. Explore this collection and start imagining how AI can help your public sector organization.

Explore this collection
A man sitting at a desk looking at his laptop screen

Find a Digital Skilling Event

Improve your digital skills and knowledge, by joining one of our training and skilling events. We offer a variety of online and offline events for different levels and topics. Filter your search by public sector industry or product to find the most relevant learning opportunity for you.

Find events

Content Library

Explore the resources below to help you advance your digital transformation and equip yourself with the digital skills you need to succeed.

  • Adopting Artificial Intelligence in Defense Organizations

    Adopting Artificial Intelligence in Defense Organizations

    Defense and intelligence organizations are eager to adopt AI and harness the transformative capabilities to achieve security and attain mission success. Read this article by Microsoft’s General Manager for Defense & Intelligence and learn about the steps to take to start your AI adoption journey.

    Read the article
  • Foundations of a modern public sector security operations center

    Foundations of a modern public sector security operations center

    Take this new Microsoft Learn module on the foundations of modern public sector security operations centers. Complete the course and earn an achievement award.

    Start the module
  • Learning Resources for Security Operations Analyst

    Learning Resources for Security Operations Analyst

    A security operations analyst works with others to secure information technology systems for their organization to protect, detect and defend against cyber-attacks. Explore this Learning Pathway that brings together resources for starting or advancing your skilling journey as a security operations analyst.

    Explore the Security Operations Analyst Learning Pathway
  • Empowering Education and Inspiring Learning with AI

    Empowering Education and Inspiring Learning with AI

    The Era of Artificial Intelligence (AI) is upon us, and the speed of Generative AI adoption has been incredible. Read this article to learn more about how AI can empower educators and improve student outcomes through personalized and democratized learning.

    Read how you can inspire learning with AI
  • AI Classroom Toolkit

    AI Classroom Toolkit

    Explore this creative resource that blends engaging narrative stories with instructional information to create an immersive and effective learning experience for educators and students.

    Explore the AI Toolkit
  • Microsoft Applied Skills

    Microsoft Applied Skills

    Skill up for in-demand technical scenarios to demonstrate proficiency in specific, scenario-based skill sets so you can make a bigger impact on every project, at your organization, and in your career. Explore all of Microsoft’s applied skills credentials.

    View all applied skills
  • Copilot for Microsoft 365 Learning Pathway

    Copilot for Microsoft 365 Learning Pathway

    Microsoft Copilot for Microsoft 365 combines the power of large language models (LLMs) with your organization’s data – all in the flow of work. Explore this Learning Pathway to find resources to help you learn more about Copilot for Microsoft 365.

    Explore the Copilot Learning Companion
  • Empower educators to explore the potential of artificial intelligence

    Empower educators to explore the potential of artificial intelligence

    Navigate AI in education by looking at essential AI concepts, techniques, and tools, highlighting practical applications. AI can support personalized learning, automate daily tasks, and provide insights for data-driven decision making.

    Take the course
  • Public Sector Insights on Skilling

    Public Sector Insights on Skilling

    Read this research paper that outlines considerations and best practices for support technology training in government organizations.

    Read the skilling research
  • How to Use Low-Code Technologies to Improve Efficiencies in Your Government Organization

    How to Use Low-Code Technologies to Improve Efficiencies in Your Government Organization

    Government organizations are looking to find ways to create efficiencies and make the most out of their budgets. The ability to innovate with low code/no code tools can assist you in increasing innovation while accelerating digital transformation. Increasing your skills in this area will allow you to easily develop and quickly deploy new applications for both internal and external use, tailored to your specific needs.

    Read the article
  • AI Learning Companion

    AI Learning Companion

    This learning pathway brings together a multitude of Microsoft resources to help you learn and grow in the field of Generative AI.

    Explore the AI Learning Companion
  • Unlock the Value of Your Data: Create a Unified Data Estate to Transform Government Operations

    Unlock the Value of Your Data: Create a Unified Data Estate to Transform Government Operations

    Data is a vital asset for government agencies, as it can help deliver better public services, improve operational efficiency, and enhance citizen engagement. Learn how to unlock value from your data by unifying it and using AI technology to help you analyze and understand your data.

    Read the article
  • How to Build and Deploy a Chatbot for Public Sector Services

    How to Build and Deploy a Chatbot for Public Sector Services

    Watch this training video to learn how to build and deploy a conversational assistant or chatbot. This is a simple project and a great way to explore AI and see how it works in a low-risk setting.

    Take the training
  • Cloud Migration Cost Management Resources

    Cloud Migration Cost Management Resources

    A cost management strategy is an essential consideration when migrating or operating in the cloud. Explore these resources to help you plan, operate and optimize your cloud environment.

    Explore the resources
  • Cloud Financial Models

    Cloud Financial Models

    Watch these training modules to help you understand the financial aspects of migrating to the cloud.

    Take the training
  • Artificial Intelligence in Government

    Artificial Intelligence in Government

    Watch this video with Microsoft’s Chief Technology Officer for Worldwide Public Sector Dave Sloan to learn more about artificial intelligence and the key role it can play helping you digitally transform your government organization.

    Read more
  • Navigating the Future of AI in Government

    Navigating the Future of AI in Government

    Microsoft partnered with Patricia Thaine, the Co-Founder and CEO of Private AI, to launch a three-part series on the implications of Artificial Intelligence in Government. Explore how Governments around the world are responding to, regulating, and incorporating AI in this insightful series.

    Read more
  • Migrate Your Workloads to the Cloud and Modernize Your Government Organization

    Migrate Your Workloads to the Cloud and Modernize Your Government Organization

    Read this article to learn more about the many benefits of migrating your data to the cloud and what you can do to get started.

    Read more
  • Harness the Power of Cloud: Guidance to Help You Along Your Adoption Journey

    Harness the Power of Cloud: Guidance to Help You Along Your Adoption Journey

    Watch this training video and learn about the steps of a cloud migration and how to make the process as smooth as possible.

    Take the training
  • Decoding AI: Part 1, Introduction to generative AI

    Decoding AI: Part 1, Introduction to generative AI

    Learn about the emerging field of generative AI and what this technology can mean for government. This series will not only help you understand how generative AI can help increase your organization’s productivity, but also how it can be used to supercharge innovation in incredible new ways.

    Read part 1
  • Microsoft Learn Educator Center

    Microsoft Learn Educator Center

    Dive deep into learning with interactive lessons, earn professional development hours, acquire certifications and find programs that help meet your goals.

    Explore the Educator Center
  • How to Modernize Your Public Sector Security Operations Center

    How to Modernize Your Public Sector Security Operations Center

    Take the training and learn about the importance of modernizing security operations centers (SOC) in public sector organizations and the steps involved in SOC modernization.

    Take the training
  • Protect Your Government Organization from Cyber Threats

    Protect Your Government Organization from Cyber Threats

    As governments expand their digital ecosystem and cyber threats increase and attacks become more sophisticated, it’s never been more important than it is right now to do everything in your power to protect your digital estate and that starts with having the ability to detect threats early.

    Read the article
  • Creating a Secure and Productive Working Environment for Government Employees

    Create a Secure and Productive Working Environment for Government Employees

    Working remotely is the new norm and governments are equipping employees with the tools to work from anywhere. Learn what actions you can take to create a secure and productive environment for your workforce.

    Read more
  • How governments can transform operations and services in the era of AI

    How governments can transform operations and services in the era of AI

    Learn more about the actions you can take to get your systems and data ready to enable you to start innovating with AI.

    Read the blog
  • Introduction to Cloud Computing

    Introduction to Cloud Computing

    When governments utilize cloud computing they can accomplish a great deal more with fewer resources. Watch this video to learn more about the basics of cloud computing.

    Read more
  • AI in the Public Sector

    AI in the Public Sector

    Artificial Intelligence (AI) is changing the game for businesses and organizations of all types. Explore this collection and start imagining how AI can help your public sector organization.

    View the collection
  • Introduction to Generative AI

    Introduction to Generative AI

    Watch Kate Maxwell, CTO in Microsoft’s Worldwide Public Sector Team at Tech Live London as she presents on Generative AI: Demystifying the Hype, Busting the Myths, and Harnessing the AI Revolution.

    Watch the video
  • Public Sector Tech Community

    Public Sector Tech Community

    Your community for best practices, the latest news, and discussions surrounding the Public Sector, Local and State Governments.

    Join the conversation
  • Get Certified: Microsoft Certifications

    Get Certified: Microsoft Certifications

    Earn certifications that show you are keeping pace with today’s technical roles and requirements. Microsoft has certification paths for many technical job roles. Each of these certifications consists of passing a series of exams to earn certification.

    Browse the list of certifications
  • Power Platform in a Day workshops

    Power Platform in a Day workshops

    Register to attend a virtual one-day training workshop and learn how to use Microsoft’s Power Platform.

    Explore Available Workshops
  • Microsoft Azure Connected Learning Experience (CLX)

    Microsoft Azure Connected Learning Experience (CLX)

    Register for this training program that sets a trajectory for aspiring learners and working professionals to be Azure experts. The CLX program offers a personalized journey that aims to optimize learning experience while maximizing return on time invested. The 4 Step Program is purposely driven to deliver exam readiness with a perspective and personalized learning journey, curated to meet every learner’s need.

    Register and browse available tracks
  • Optimize government operations with Azure

    Optimize government operations with Azure

    In this learning path, you’ll learn about the value that Azure can bring to governments as they transition their workloads to the cloud. Explore how Azure keeps to strong principles and commitments that give public sector customers confidence that their data is secure.

    Start the Learning Path
  • Microsoft Training & Special Events

    Microsoft Training & Special Events

    Explore special events and learning opportunities created to help you expand your expertise, learn new skills, and build community.

    Browse the Events Catalog
  • How do we best govern AI?

    How do we best govern AI?

    Read this blog written by Brad Smith, Microsoft’s Vice Chair & President about ways governments should consider policies, laws, and regulations around AI and Microsoft’s commitment to ethical AI.

    Read the blog
  • Evolving the Skills of Your Public Sector Workforce

    Evolving the Skills of Your Public Sector Workforce

    Whether you’re training employees for the first time, refreshing, or advancing skills, evolving your workforce’s skillset can be a big time and resource commitment for public sector organizations. However, to continue providing vital services to the public, your employees must remain knowledgeable and have the technical skills to keep up with changing technology.

    Read more
  • Understanding Digital Transformation in Government

    Understanding Digital Transformation in Government

    Digital transformation is upon us and for every government, change is happening fast. Microsoft partnered with the United Arab Emirates (UAE) Government Development and the Future Office to create a training module that outlines best practices to support your organization’s digital transformation efforts.

    Take the training
  • Data Culture: Data Driven Organizations

    Data Culture: Data Driven Organizations

    Learn more about the importance of having a data driven organization and the steps you can take to build a data culture.

    Take the training
  • Cutting Edge Technologies to Improve Government Performance and Service

    Cutting Edge Technologies to Improve Government Performance and Service

    Learn more about emerging technologies like cloud computing, artificial intelligence (AI), big data, and internet of things (IoT). Explore the benefits and risks of each and how governments across the globe are implementing them in their organization.

    Take the training
  • Defending Your Data

    Defending Your Data

    Learn how Microsoft responds to data protection, privacy, and residency requirements. Through a collection of learning modules, webpages and articles you will learn about: data protection and privacy, data classification, data residency, data governance and compliance, how to optimize government operations with Azure, and how Microsoft secures our own datacenters.

    View the collection
  • Secure Identities and Access

    Secure Identities and Access

    Learn about the important role that digital identity plays within your digital transformation journey. Through a collection of learning modules, webpages, articles, videos, and blogs you will learn about: secure identities, identity and access management, permissions management and decentralized identity.

    View the collection
  • Learn How to Implement Zero Trust in Your Public Sector Organization

    Learn How to Implement Zero Trust in Your Public Sector Organization

    As public sector entities continue to embark on their digital transformation and cyber threats continue to increase, having a Zero Trust security strategy is now more essential than ever before. In this collection, learn more about the importance of a Zero Trust strategy and how to implement it.

    View the collection
  • Introduction to: Migrating .NET Apps to Azure

    Introduction to: Migrating .NET Apps to Azure

    Discover how the new Azure Migrate integration with the Azure App Service migration assistant will enable you to assess and migrate .NET web apps in bulk to Azure App Service. Learn how these tools migrate to a standalone site, single server, or entire datacenter saving your agency valuable time and money.

    Watch the webinar
  • Microsoft Learn for Government

    Microsoft Learn for Government

    Empower government transformation with access to learning paths and modules. Through interactive training, develop practical skills and master new concepts at your speed and on your schedule.

    Browse all courses

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