Public Sector Center for Digital Skills
Public Sector organizations are relying on the skills of public servants to help them use technology to deliver secure services and create efficiencies. Investing in skills will help to accelerate your digital transformation.
Invest in the Future & Drive Innovation
The Public Sector Center for Digital Skills is intended to help organizations advance their digital transformation through skilling. As you embark on this journey, you may discover talent gaps or find employees wanting to learn a new skill or get certified in a particular area. Whatever the case may be, we want you to be successful in your transformation and provide easy access to skilling opportunities designed to help public sector entities.
Digital Skilling Resources
Whether you’re looking to learn more about the basics of migrating to the cloud or how to securely develop innovative programs for the public, the resources below can help you. There’s something for everyone from beginner to advanced. Find virtual workshops, training events, learning paths and modules, certifications, public sector-specific learning collections, and more.
Latest Digital Skilling Content
Explore the resources below to help you advance your digital transformation and equip yourself with the digital skills you need to succeed.
Demo Video: Streamline the recruitment process with Microsoft 365 Copilot
Watch this demo and learn how Microsoft 365 Copilot can revolutionize these tasks by providing intelligent collaboration solutions, time-saving tools, and actionable insights.
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Demo Video: Improve procurement officer productivity with Microsoft 365 Copilot
Watch this demo and learn how Microsoft 365 Copilot can improve the productivity of public sector procurement officers.
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Revolutionize the way you work with Copilot for Microsoft 365
Copilot for Microsoft 365 is an AI-powered assistant designed to revolutionize the way you work, collaborate, and help you serve the public. Copilot integrates into other applications that public sector organizations use everyday like Word, Excel, Outlook, Teams and PowerPoint. Watch this video to explore some examples of how Copilot for Microsoft 365 can enhance everyday working practices in the public sector.
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Copilot for Microsoft 365: Boosting Productivity in Excel, Word, PowerPoint, Outlook, and Teams
Take this complimentary LinkedIn Learning course and discover how to get the most out of Copilot across all the apps you use every day. Learn tips, best practices, and how to maximize productivity.
Take the courseLearning Collections
Defending your Data
As public sector organizations digitize their programs and services and move their data to the cloud, it’s critical to protect and secure your data estate. Explore this collection to learn about data collection and privacy.
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Secure Identities and Access
This collection has been specially curated for public sector organizations looking to accelerate their digital transformation and learn about the role of digital identity in that process.
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Zero Trust
As cyber threats continue to increase, having a security strategy is essential. In this collection, learn the importance and implementation of a Zero Trust strategy.
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AI in the Public Sector
Artificial Intelligence (AI) is changing the game for businesses and organizations of all types. Explore this collection and start imagining how AI can help your public sector organization.
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Find a Digital Skilling Event
Improve your digital skills and knowledge, by joining one of our training and skilling events. We offer a variety of online and offline events for different levels and topics. Filter your search by public sector industry or product to find the most relevant learning opportunity for you.
Find eventsTraining Library
- Level up your public sector tech skills by role and task
Level up your public sector tech skills by role and task
Get Microsoft 365 training tips for roles like admin officer, contact center agent, health commissioner, police officer, policy advisor, social worker, and more.
Explore the resources - Manage your public sector data estate: 3 steps to take to harness the full potential of AI
Manage your public sector data estate: 3 steps to take to harness the full potential of AI
As the capabilities of Artificial Intelligence (AI) continue to expand, public sector organizations are increasingly looking to harness AI to improve operations, enhance services, and safeguard public resources. Taking steps now to prepare your data for AI use will be a good investment of time that will enable you to fully harness the power of AI to enhance decision-making processes and deliver more efficient and effective services to the public.
Read the article - Prepare for your AI Hackathon: Tips and tricks for public sector innovators
Prepare for your AI Hackathon: Tips and tricks for public sector innovators
Hackathons are taking place all over the world with public sector organizations helping public servants learn how to use AI and gain the knowledge and skills they need to help their public sector organization achieve their goals. If you are preparing for an upcoming hackathon, watch this video and gear up for an exciting and productive hackathon experience.
Watch the video - Skilling at Scale: How strategic partnerships are transforming the way public sector organizations deliver skilling
Skilling at Scale: How strategic partnerships are transforming the way public sector organizations deliver skilling
In the era of AI, more than ever Government leaders are recognizing the importance of workforce skilling and are leveraging shared service agencies and strategic partnerships to implement continuous training programs at scale that foster a learning culture within their organization and ensures the workforce is AI ready.
Read the article - The Importance of Defining the Return on Investment for Skilling within Public Sector Organizations (Part 1)
The Importance of Defining the Return on Investment for Skilling within Public Sector Organizations (Part 1)
In the era of AI, the skilling of public servants has never been more important. However, unfortunately funding and resources allocated for skilling are often the first to be reduced when there is fiscal pressure. Read how conducting a robust ROI evaluation can help defend these budgets and improve program and employee performance.
Read part one - Best Practices to Help You Define the Return on Investment for Skilling within Public Sector Organizations (Part 2)
Best Practices to Help You Define the Return on Investment for Skilling within Public Sector Organizations (Part 2)
Microsoft’s Public Sector Center for Digital Skills recently collaborated with the ROI Institute and used their methodology to conduct a comprehensive evaluation study to assess the return on investment (ROI) of one of Microsoft’s customer’s skilling programs. Learn about practices to consider when you conduct your own ROI evaluation of one of your public sector skilling programs.
Read part two - Return on Investment Results (Part 3)
Return on Investment Results (Part 3)
Discover the findings from a comprehensive evaluation study conducted by the ROI Institute on the Procurement for Practitioners Program, a 2-day training initiative designed specifically for procurement professionals in the public sector who are navigating the digital era.
Read part three - Microsoft Education AI Toolkit
Microsoft Education AI Toolkit
A navigator for education institutions to plan their AI journey. This toolkit equips educational leaders at various stages of their AI journey with knowledge, strategies, and tips to confidently advance their use of generative AI technologies.
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English English (UK) Arabic French French Canadian Japanese Korean Portuguese Spanish - Build Your Generative AI Productivity Skills with Microsoft and LinkedIn
Build Your Generative AI Productivity Skills with Microsoft and LinkedIn
Learn how to apply generative AI skills to your work to boost your productivity. Transform raw data into meaningful insights, create compelling presentations, and generate creative images using the latest tools.
Take the course - Career Essentials in Cybersecurity by Microsoft and LinkedIn
Career Essentials in Cybersecurity by Microsoft and LinkedIn
Discover the skills needed for a career in cybersecurity. Gain a solid understanding of commonly used cybersecurity terms. Explore the current threat landscape and learn the core concepts of cybersecurity.
Take the course - AI for Managers by Microsoft and LinkedIn
AI for Managers by Microsoft and LinkedIn
In this learning path, managers at all levels of the organization will learn practical ways to enhance their effectiveness with generative AI—from making team and one-on-one meetings more effective to giving feedback that gets results. You’ll also learn how to have meaningful career conversations with employees in an AI context, build a collaborative team culture with generative AI, and use AI responsibly.
Explore this learning path - AI learning journey for Business Leaders
AI learning journey for Business Leaders
Explore this Worldwide Learning Collection for people leading AI strategy and adoption in organizations. The content is organized by the following the stages in the AI learning journey: Understanding AI, Preparing for AI, Using AI, Building AI solutions.
Explore the collection - AI Skills Navigator
AI Skills Navigator
Unlock new opportunities with AI skills that are in demand now and in the future. Use AI to find the learning path that’s right for you.
Use the AI Skills Navigator - AI Trainer Toolkit
AI Trainer Toolkit
Explore this Worldwide Learning Collection for teachers, trainers, and facilitators who are responsible for providing AI skilling.
Explore this collection - AI for Organizational Leaders by Microsoft and LinkedIn
AI for Organizational Leaders by Microsoft and LinkedIn
In this learning path, you’ll learn how to make informed decisions about AI adoption and application as an organizational leader. You’ll evaluate the business implications of generative AI and learn how to integrate AI into business strategy, lead responsible AI, build organization-wide AI aptitude, and drive long-term business growth in the age of AI.
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- Enabling governments to lead in the AI era: A guide for creating a national strategic framework
Enabling governments to lead in the AI era: A guide for creating a national strategic framework
It’s up to each country’s government to define the standards for how AI is used, not only by establishing laws and regulations, but by setting an example to follow. Government leaders can build their own national AI strategy to harness the unparalleled capabilities of AI to boost economic performance, streamline governance, and improve public services.
Read the executive summary - Build and Modernize AI Applications for Public Sector Services
Build and Modernize AI Applications for Public Sector Services
Public sector organizations have limited resources yet are always trying to deliver as much as possible for the public. Generative AI is becoming an increasingly important tool in helping public sector organizations in this effort as it can help increase productivity and improve service quality, specifically by building and modernizing applications that use AI capabilities.
Explore the resources - Get started with Microsoft Cloud for Sovereignty
Get started with Microsoft Cloud for Sovereignty
Microsoft Cloud for Sovereignty is a solution designed to enable public sector organizations to deploy workloads in Microsoft Cloud while helping meet their specific sovereignty, compliance, security, and policy requirements. Take this course to gain a foundational understanding of Microsoft Cloud for Sovereignty and its capabilities.
Take the course - Digital Skills Compass
Digital Skills Compass
Identify opportunities to learn and stay ahead in a changing world of technology and artificial intelligence -AI with a free skills-check. Get your personalized report:
English French Portuguese - Adopting Artificial Intelligence in Defense Organizations
Adopting Artificial Intelligence in Defense Organizations
Defense and intelligence organizations are eager to adopt AI and harness the transformative capabilities to achieve security and attain mission success. Read this article by Microsoft’s General Manager for Defense & Intelligence and learn about the steps to take to start your AI adoption journey.
Read the article - Foundations of a modern public sector security operations center
Foundations of a modern public sector security operations center
Take this new Microsoft Learn module on the foundations of modern public sector security operations centers. Complete the course and earn an achievement award.
Start the module - Learning Resources for Security Operations Analyst
Learning Resources for Security Operations Analyst
A security operations analyst works with others to secure information technology systems for their organization to protect, detect and defend against cyber-attacks. Explore this Learning Pathway that brings together resources for starting or advancing your skilling journey as a security operations analyst.
Watch the training video - Empowering Education and Inspiring Learning with AI
Empowering Education and Inspiring Learning with AI
The Era of Artificial Intelligence (AI) is upon us, and the speed of Generative AI adoption has been incredible. Read this article to learn more about how AI can empower educators and improve student outcomes through personalized and democratized learning.
Read how you can inspire learning with AI - AI Classroom Toolkit
AI Classroom Toolkit
Explore this creative resource that blends engaging narrative stories with instructional information to create an immersive and effective learning experience for educators and students.
Explore the AI Classroom Toolkit - Microsoft Applied Skills
Microsoft Applied Skills
Skill up for in-demand technical scenarios to demonstrate proficiency in specific, scenario-based skill sets so you can make a bigger impact on every project, at your organization, and in your career. Explore all of Microsoft’s applied skills credentials.
View all applied skills - Copilot for Microsoft 365 Learning Pathway
Copilot for Microsoft 365 Learning Pathway
Microsoft Copilot for Microsoft 365 combines the power of large language models (LLMs) with your organization’s data – all in the flow of work. Explore this Learning Pathway to find resources to help you learn more about Copilot for Microsoft 365.
Explore the Copilot Learning Companion - Empower educators to explore the potential of artificial intelligence
Empower educators to explore the potential of artificial intelligence
Navigate AI in education by looking at essential AI concepts, techniques, and tools, highlighting practical applications. AI can support personalized learning, automate daily tasks, and provide insights for data-driven decision making.
Take the course - Public Sector Insights on Skilling
Public Sector Insights on Skilling
Read this research paper that outlines considerations and best practices for support technology training in government organizations.
Read the skilling research - How to Use Low-Code Technologies to Improve Efficiencies in Your Government Organization
How to Use Low-Code Technologies to Improve Efficiencies in Your Government Organization
Government organizations are looking to find ways to create efficiencies and make the most out of their budgets. The ability to innovate with low code/no code tools can assist you in increasing innovation while accelerating digital transformation. Increasing your skills in this area will allow you to easily develop and quickly deploy new applications for both internal and external use, tailored to your specific needs.
Read the article - AI Learning Companion
AI Learning Companion
This learning pathway brings together a multitude of Microsoft resources to help you learn and grow in the field of Generative AI.
Explore the AI Learning Companion
- Unlock the Value of Your Data: Create a Unified Data Estate to Transform Government Operations
Unlock the Value of Your Data: Create a Unified Data Estate to Transform Government Operations
Data is a vital asset for government agencies, as it can help deliver better public services, improve operational efficiency, and enhance citizen engagement. Learn how to unlock value from your data by unifying it and using AI technology to help you analyze and understand your data.
Read the article - How to Build and Deploy a Chatbot for Public Sector Services
How to Build and Deploy a Chatbot for Public Sector Services
Watch this training video to learn how to build and deploy a conversational assistant or chatbot. This is a simple project and a great way to explore AI and see how it works in a low-risk setting.
Take the training - Cloud Migration Cost Management Resources
Cloud Migration Cost Management Resources
A cost management strategy is an essential consideration when migrating or operating in the cloud. Explore these resources to help you plan, operate and optimize your cloud environment.
Explore the resources - Cloud Financial Models
Cloud Financial Models
Watch these training modules to help you understand the financial aspects of migrating to the cloud.
Take the training - Artificial Intelligence in Government
Artificial Intelligence in Government
Watch this video with Microsoft’s Chief Technology Officer for Worldwide Public Sector Dave Sloan to learn more about artificial intelligence and the key role it can play helping you digitally transform your government organization.
Read more - Navigating the Future of AI in Government
Navigating the Future of AI in Government
Microsoft partnered with Patricia Thaine, the Co-Founder and CEO of Private AI, to launch a three-part series on the implications of Artificial Intelligence in Government. Explore how Governments around the world are responding to, regulating, and incorporating AI in this insightful series.
Read more - Migrate Your Workloads to the Cloud and Modernize Your Government Organization
Migrate Your Workloads to the Cloud and Modernize Your Government Organization
Read this article to learn more about the many benefits of migrating your data to the cloud and what you can do to get started.
Read more - Harness the Power of Cloud: Guidance to Help You Along Your Adoption Journey
Harness the Power of Cloud: Guidance to Help You Along Your Adoption Journey
Watch this training video and learn about the steps of a cloud migration and how to make the process as smooth as possible.
Take the training - Decoding AI: Part 1, Introduction to generative AI
Decoding AI: Part 1, Introduction to generative AI
Learn about the emerging field of generative AI and what this technology can mean for government. This series will not only help you understand how generative AI can help increase your organization’s productivity, but also how it can be used to supercharge innovation in incredible new ways.
Read part 1 - Microsoft Learn Educator Center
Microsoft Learn Educator Center
Dive deep into learning with interactive lessons, earn professional development hours, acquire certifications and find programs that help meet your goals.
Explore the Educator Center - How to Modernize Your Public Sector Security Operations Center
How to Modernize Your Public Sector Security Operations Center
Take the training and learn about the importance of modernizing security operations centers (SOC) in public sector organizations and the steps involved in SOC modernization.
Take the training - Protect Your Government Organization from Cyber Threats
Protect Your Government Organization from Cyber Threats
As governments expand their digital ecosystem and cyber threats increase and attacks become more sophisticated, it’s never been more important than it is right now to do everything in your power to protect your digital estate and that starts with having the ability to detect threats early.
Read the article - Creating a Secure and Productive Working Environment for Government Employees
Create a Secure and Productive Working Environment for Government Employees
Working remotely is the new norm and governments are equipping employees with the tools to work from anywhere. Learn what actions you can take to create a secure and productive environment for your workforce.
Read more - How governments can transform operations and services in the era of AI
How governments can transform operations and services in the era of AI
Learn more about the actions you can take to get your systems and data ready to enable you to start innovating with AI.
Read the blog - Introduction to Cloud Computing
Introduction to Cloud Computing
When governments utilize cloud computing they can accomplish a great deal more with fewer resources. Watch this video to learn more about the basics of cloud computing.
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- AI in the Public Sector
AI in the Public Sector
Artificial Intelligence (AI) is changing the game for businesses and organizations of all types. Explore this collection and start imagining how AI can help your public sector organization.
Explore the collection - Introduction to Generative AI
Introduction to Generative AI
Watch Kate Maxwell, CTO in Microsoft’s Worldwide Public Sector Team at Tech Live London as she presents on Generative AI: Demystifying the Hype, Busting the Myths, and Harnessing the AI Revolution.
Watch the video - Public Sector Tech Community
Public Sector Tech Community
Your community for best practices, the latest news, and discussions surrounding the Public Sector, Local and State Governments.
Join the conversation - Get Certified: Microsoft Certifications
Get Certified: Microsoft Certifications
Earn certifications that show you are keeping pace with today’s technical roles and requirements. Microsoft has certification paths for many technical job roles. Each of these certifications consists of passing a series of exams to earn certification.
Browse the list of certifications - Power Platform in a Day workshops
Power Platform in a Day workshops
Register to attend a virtual one-day training workshop and learn how to use Microsoft’s Power Platform.
Explore Available Workshops - Microsoft Azure Connected Learning Experience (CLX)
Microsoft Azure Connected Learning Experience (CLX)
Register for this training program that sets a trajectory for aspiring learners and working professionals to be Azure experts. The CLX program offers a personalized journey that aims to optimize learning experience while maximizing return on time invested. The 4 Step Program is purposely driven to deliver exam readiness with a perspective and personalized learning journey, curated to meet every learner’s need.
Register and browse available tracks - Optimize government operations with Azure
Optimize government operations with Azure
In this learning path, you’ll learn about the value that Azure can bring to governments as they transition their workloads to the cloud. Explore how Azure keeps to strong principles and commitments that give public sector customers confidence that their data is secure.
Start the Learning Path - Microsoft Training & Special Events
Microsoft Training & Special Events
Explore special events and learning opportunities created to help you expand your expertise, learn new skills, and build community.
Browse the Events Catalog - How do we best govern AI?
How do we best govern AI?
Read this blog written by Brad Smith, Microsoft’s Vice Chair & President about ways governments should consider policies, laws, and regulations around AI and Microsoft’s commitment to ethical AI.
Read the blog - Evolving the Skills of Your Public Sector Workforce
Evolving the Skills of Your Public Sector Workforce
Whether you’re training employees for the first time, refreshing, or advancing skills, evolving your workforce’s skillset can be a big time and resource commitment for public sector organizations. However, to continue providing vital services to the public, your employees must remain knowledgeable and have the technical skills to keep up with changing technology.
Read more - Understanding Digital Transformation in Government
Understanding Digital Transformation in Government
Digital transformation is upon us and for every government, change is happening fast. Microsoft partnered with the United Arab Emirates (UAE) Government Development and the Future Office to create a training module that outlines best practices to support your organization’s digital transformation efforts.
Take the training - Data Culture: Data Driven Organizations
Data Culture: Data Driven Organizations
Learn more about the importance of having a data driven organization and the steps you can take to build a data culture.
Take the training - Cutting Edge Technologies to Improve Government Performance and Service
Cutting Edge Technologies to Improve Government Performance and Service
Learn more about emerging technologies like cloud computing, artificial intelligence (AI), big data, and internet of things (IoT). Explore the benefits and risks of each and how governments across the globe are implementing them in their organization.
Take the training - Defending Your Data
Defending Your Data
Learn how Microsoft responds to data protection, privacy, and residency requirements. Through a collection of learning modules, webpages and articles you will learn about: data protection and privacy, data classification, data residency, data governance and compliance, how to optimize government operations with Azure, and how Microsoft secures our own datacenters.
View the collection - Secure Identities and Access
Secure Identities and Access
Learn about the important role that digital identity plays within your digital transformation journey. Through a collection of learning modules, webpages, articles, videos, and blogs you will learn about: secure identities, identity and access management, permissions management and decentralized identity.
View the collection
- Learn How to Implement Zero Trust in Your Public Sector Organization
Learn How to Implement Zero Trust in Your Public Sector Organization
As public sector entities continue to embark on their digital transformation and cyber threats continue to increase, having a Zero Trust security strategy is now more essential than ever before. In this collection, learn more about the importance of a Zero Trust strategy and how to implement it.
View the collection - Introduction to: Migrating .NET Apps to Azure
Introduction to: Migrating .NET Apps to Azure
Discover how the new Azure Migrate integration with the Azure App Service migration assistant will enable you to assess and migrate .NET web apps in bulk to Azure App Service. Learn how these tools migrate to a standalone site, single server, or entire datacenter saving your agency valuable time and money.
Watch the webinar - Microsoft Learn for Government
Microsoft Learn for Government
Empower government transformation with access to learning paths and modules. Through interactive training, develop practical skills and master new concepts at your speed and on your schedule.
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