How to Build and Deploy a Chatbot for Public Sector Services

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How to Build and Deploy a Chatbot for Public Sector Services

Government officials are curious about how they can use generative AI to transform the way their government agencies work. Like how it can help public servants create, analyze, and optimize data, documents, and processes which can lead to improved service delivery to the public.

Watch this training video with Dave Williams, Director of Business Programs for the Public Safety and Justice industry at Microsoft, to learn how to build and deploy a conversational assistant or chatbot. This is a simple project and a great way to explore AI and see how it works in a low-risk setting.

In this training you will learn:

  • What a generative AI chatbot is
  • Capabilities and benefits of an AI chatbot
  • How to create an AI chatbot

Additional Resources

About the Center of Expertise

Microsoft’s Public Sector Center of Expertise brings together thought leadership and research relating to digital transformation in the public sector. The Center of Expertise highlights the efforts and success stories of public servants around the globe, while fostering a community of decision makers with a variety of resources from podcasts and webinars to white papers and new research. Join us as we discover and share the learnings and achievements of public sector communities.

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