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Public Sector Center of Expertise

Thought leadership and research enabling digital transformation and innovation in the public sector. Find lessons, insights, and best practices to help advance your own digital transformation.

  • Latest Thinking: Digital Identity

    Explore our latest thinking to discover how Public Sector organizations can use digital identity to securely deliver services and give people more control and convenience.

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  • Skilling Resources to Advance Your Digital Transformation

    Visit our new Public Sector Center for Digital Skills page and find resources to help public servants use technology to deliver secure services and create efficiencies in their organization. Find training videos, events and more.

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  • About the Public Sector Center of Expertise

    We bring together thought leadership and research relating to digital transformation and innovation in the public sector. We highlight the stories of public servants around the globe, while fostering a community of decision makers. Join us as we discover and share the learnings and achievements of public sector communities.

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Content to help advance your digital transformation

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    As cyber threats rapidly increase, it is now more important than ever before to ensure you have a solid, secure foundation to protect your digital assets. Explore our content relating to security, compliance, and privacy - foundational elements to help you protect your evolving digital ecosystem.

    Browse all cybersecurity content
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    Public sector organizations around the world are using cloud technologies to fuel innovation. Explore all of our cloud content and learn how migrating to the cloud can help accelerate your digital transformation strategies, transform operations to increase efficiency, and empower your workforce to deliver inclusive, secure services.

    Browse all cloud content
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    Artificial Intelligence

    From sustainability to cybersecurity, learn how public sector organizations are adopting artificial intelligence within operations and find insights on how to embed approaches to responsible AI.

    Browse all artificial intelligence content

Public Sector Future podcast

Public Sector Future discusses real stories from public sector leaders who have been successful at driving change. Hear their first-hand experiences, challenges their users face, and lessons learned. Throughout the series we discuss technology and trends, as well as cultural aspects of change.

Episode 57: India’s Journey to Digital Transformation: A Conversation with Dr. Pramod Varma

India’s digital transformation journey has relied on strategic thinking, collaboration, and innovative solutions. Dr. Pramod Varma talks with us about how India overcame hurdles to create a robust digital ecosystem, including a digital identity program for over one billion people.

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Episode 57 guest speaker Dr. Pramod Varma

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Recent articles and posts

  • Man with a laptop working at a conference table with another person nearby

    Hype Cycle™ for Digital Identity, 2023: Complimentary Gartner® Report

    Gartner research finds that “as digital identity becomes fundamental in everyone’s lives, organizations’ identity and access management challenges multiply.” Aimed at security and risk management leaders, this new Gartner report identifies innovations in digital identity, analyses their position in the ‘hypecycle’, and recommends how these can be used to address challenges.

    Read more
  • A woman and a man looking at computer monitor in an office setting

    Create a Secure and Productive Working Environment for Government Employees

    Working remotely is the new norm and governments are equipping employees with the tools to work from anywhere. Learn what actions you can take to create a secure and productive environment for your workforce.

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    Introduction to Cloud Computing

    When governments utilize cloud computing they can accomplish a great deal more with fewer resources. Watch this video to learn more about the basics of cloud computing.

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