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Public Sector Center of Expertise

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About the Public Sector Center of Expertise

We bring together thought leadership and research relating to digital transformation and innovation in the public sector. We highlight the stories of public servants around the globe, while fostering a community of decision makers. Join us as we discover and share the learnings and achievements of public sector communities.

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Recent articles and posts

  • Research: Digital Approaches for Sustainability

    Research: Digital Approaches for Sustainability

    New research from Microsoft and EY explores how digital approaches can support Public Sector organizations in achieving their sustainability goals.

    Read the full report
  • Live Panel: A greener public service through tech

    Live panel recording: A greener public service through tech

    Watch the launch of Microsoft’s Public Sector Center of Expertise, featuring a live panel of experts who will discuss how public servants around the world are leveraging technology to create greener governments & societies.

    Watch the recording
  • Skills

    Government Skills Webinars

    Amid change and transformation, the future holds great promise – the key to success in supporting global economic development lies in empowering today’s workforce with the skills they will need to be successful and thrive in the digital economy.

    Read more


    Discover how emerging technologies support public sectors and address their goals around efficiency, effectiveness, and equity to provide better services for the public. This report explores education, social services, & law enforcement.

    Read the full report
  • Free online courses to help 25 million

    Free online courses to help 25 million

    Microsoft launched an initiative to help 25 million people get new digital skills for the COVID-19 economy. Leverage these free online courses, available to all, that allow governments to digitally upskill their employees.

    Explore more
  • Government on Microsoft Learn

    Government on Microsoft Learn

    Empower government transformation with access to learning paths and modules. Through interactive training, develop practical skills and master new concepts at your speed and on your schedule.

    Read more about Microsoft learn for government
  • Artificial Intelligence in the Public Sector

    Artificial Intelligence in the Public Sector

    This report identifies leading practices involving the adoption and impact of Artificial Intelligence in the Public Sector. Learn about the three elements that public organizations leading in Artificial Intelligence view as important.

    Explore the article and report

Public Sector Future podcast

About the podcast

Public Sector Future discusses real stories from public sector leaders who have been successful at driving change. Hear their first-hand experiences, challenges their users face, and lessons learned. Throughout the series we discuss technology and trends, as well as cultural aspects of change.

Headshot photo of podcast host Olivia Neal

Meet the host: Olivia Neal

Olivia is passionate about the use of digital approaches to help the public sector work better for those it serves. She is the Director of Digital Transformation in Microsoft’s Worldwide Public Sector Team. Before Microsoft, Olivia spent her career in the Government of Canada and the UK Government.

Public Sector Future Podcast

Episode 11: The rise of remote learning and future of education

July 22, 2021 | 24:03

Mohammad Almadani is the CEO of Classera and was one of the founders of the organization in 2012. He was driven to develop smart learning focusing on AI, gamification, and social learning. In 2017, Almadani received the Endeavor World Certificate as one of the most impacting entrepreneurs in the world.

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