AI Trainer Toolkit

Explore this Worldwide Learning Collection for teachers, trainers, and facilitators who are responsible for providing AI skilling.

AI for Organizational Leaders by Microsoft and LinkedIn

In this learning path, you’ll learn how to make informed decisions about AI adoption and application as an organizational leader. You’ll evaluate the business implications of generative AI and learn how to integrate AI into business strategy, lead responsible AI, build organization-wide AI aptitude, and drive long-term business growth in the age of AI.

Enabling governments to lead in the AI era: A guide for creating a national strategic framework

It’s up to each country’s government to define the standards for how AI is used, not only by establishing laws and regulations, but by setting an example to follow. Government leaders can build their own national AI strategy to harness the unparalleled capabilities of AI to boost economic performance, streamline governance, and improve public services.

Revolutionizing Public Sector Service Delivery with Microsoft Azure OpenAI Service

Read this new Total Economic Impact™ (TEI) study that examines the projected financial benefits public sector organizations may realize by deploying Azure OpenAI Service.

Build and Modernize AI Applications for Public Sector Services

Public sector organizations have limited resources yet are always trying to deliver as much as possible for the public. Generative AI is becoming an increasingly important tool in helping public sector organizations in this effort as it can help increase productivity and improve service quality, specifically by building and modernizing applications that use AI capabilities.

Get started with Microsoft Cloud for Sovereignty

Microsoft Cloud for Sovereignty is a solution designed to enable public sector organizations to deploy workloads in Microsoft Cloud while helping meet their specific sovereignty, compliance, security, and policy requirements. Take this course to gain a foundational understanding of Microsoft Cloud for Sovereignty and its capabilities.

The Value of Copilot for Microsoft 365 on Public Sector Organizations

Copilot for Microsoft 365 is an AI-powered workplace productivity tool that reduces repetitive tasks, automates processes, and accelerates creativity — all in a secure environment. Read this new commissioned study conducted by Forrester Consulting on behalf of Microsoft to understand the value of Copilot for Microsoft 365 for public sector organizations.

Digital Skills Compass

Identify opportunities to learn and stay ahead in a changing world of technology and artificial intelligence -AI with a free skills-check. Get your personalized report:

Enhance public sector services with generative AI

Take this new Microsoft Learn course and discover how AI can enhance productivity, improve cognition, and accelerate discovery in public sector organizations.

Building tomorrow’s cities today: the role of AI in shaping urban futures

Read this blog on LinkedIn by Angie Heise, CVP for Worldwide Public Sector at Microsoft, as she examines how AI is transforming cities and shares resources to build the skills to adopt new technologies.

Microsoft’s Generative AI Cyber Defense Program for Public Sector

How Microsoft is partnering with public sector entities to implement an AI-centric cyber defense program that can protect their digital ecosystem and enable digital transformation.

Episode 65: Innovative Culture and AI: Digital Transformation in the City of Kelowna

As the CIO for the City of Kelowna in Canada, Jazz Pabla led a small team charged with delivering digital services and meeting the developing needs of a growing city. He meets host Olivia Neal to explore how the team used Generative AI to test new approaches to service delivery, to support developers, and to create a culture of innovation that attracts and keeps talented people.

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Foundations of a modern public sector security operations center

Take this new Microsoft Learn module on the foundations of modern public sector security operations centers. Complete the course and earn an achievement award.

Learning Resources for Security Operations Analyst

A security operations analyst works with others to secure information technology systems for their organization to protect, detect and defend against cyber-attacks. Explore this Learning Pathway that brings together resources for starting or advancing your skilling journey as a security operations analyst.

Microsoft Applied Skills

Skill up for in-demand technical scenarios to demonstrate proficiency in specific, scenario-based skill sets so you can make a bigger impact on every project, at your organization, and in your career. Explore all of Microsoft’s applied skills credentials.

Copilot for Microsoft 365 Learning Pathway

Microsoft Copilot for Microsoft 365 combines the power of large language models (LLMs) with your organization’s data – all in the flow of work. Explore this Learning Pathway to find resources to help you learn more about Copilot for Microsoft 365.

Empower educators to explore the potential of artificial intelligence

Navigate AI in education by looking at essential AI concepts, techniques, and tools, highlighting practical applications. AI can support personalized learning, automate daily tasks, and provide insights for data-driven decision making.

Public Sector Insights on Skilling

Read this research paper that outlines considerations and best practices for support technology training in government organizations.

IDC MarketScape: Smart Cities Platforms

This IDC study represents a vendor assessment of the current market for worldwide Internet of Things applications platforms for Smart Cities.

Episode 63: A Connected and Citizen-Centered City: Lessons from Brussels

Mary Odile Lognard shares the approach that she and her team have taken to enable the digital transformation of the City of Brussels. She introduces BRUCE, the new omni-channel platform used by the city, explains the impact of this work, as well as her lessons for others.

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How to Use Low-Code Technologies to Improve Efficiencies in Your Government Organization

Government organizations are looking to find ways to create efficiencies and make the most out of their budgets. The ability to innovate with low code/no code tools can assist you in increasing innovation while accelerating digital transformation. Increasing your skills in this area will allow you to easily develop and quickly deploy new applications for both internal and external use, tailored to your specific needs.

A New Era of Tech Empowered Cities

IDC research shares insights on Generative AI opportunities for cities, and local and regional Governments.

AI Learning Companion

This learning pathway brings together a multitude of Microsoft resources to help you learn and grow in the field of Generative AI.

Unlock the Value of Your Data: Create a Unified Data Estate to Transform Government Operations

Data is a vital asset for government agencies, as it can help deliver better public services, improve operational efficiency, and enhance citizen engagement. Learn how to unlock value from your data by unifying it and using AI technology to help you analyze and understand your data.

How to Build and Deploy a Chatbot for Public Sector Services

Watch this training video to learn how to build and deploy a conversational assistant or chatbot. This is a simple project and a great way to explore AI and see how it works in a low-risk setting.

Cloud Migration Cost Management Resources

A cost management strategy is an essential consideration when migrating or operating in the cloud. Explore these resources to help you plan, operate and optimize your cloud environment.

Cloud Financial Models

Watch these training modules to help you understand the financial aspects of migrating to the cloud.

Artificial Intelligence in Government

Watch this video with Microsoft’s Chief Technology Officer for Worldwide Public Sector Dave Sloan to learn more about artificial intelligence and the key role it can play helping you digitally transform your government organization.

Public Sector Talks: Interviews with Government Leaders

Watch a series of insightful interviews with Government leaders who are sharing their learnings from successful digital projects where technology is helping to better serve citizens, customers, and the local economy.

Episode 60: Leveling the Cybersecurity Playing Field with AI, Machine Learning and Cloud

Using artificial intelligence, machine learning, and cloud to address cybersecurity challenges in the Public Sector.

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Navigating the Future of AI in Government

Microsoft partnered with Patricia Thaine, the Co-Founder and CEO of Private AI, to launch a three-part series on the implications of Artificial Intelligence in Government. Explore how Governments around the world are responding to, regulating, and incorporating AI in this insightful series.

Migrate Your Workloads to the Cloud and Modernize Your Government Organization

Read this article to learn more about the many benefits of migrating your data to the cloud and what you can do to get started.

Harness the Power of Cloud: Guidance to Help You Along Your Adoption Journey

Watch this training video and learn about the steps of a cloud migration and how to make the process as smooth as possible.

Episode 59: Modernizing National Approaches to Cybersecurity

Sami Khoury is the Head of the Canadian Government’s Centre for Cyber Security. As Canada’s technical authority on cyber security, the team use their expertise to keep safe the information and systems that Canadians rely on, to protect and defend the country’s cyber assets and to lead Canada’s federal response to cybersecurity events.

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Decoding AI: Part 1, Introduction to generative AI

Learn about the emerging field of generative AI and what this technology can mean for government. This series will not only help you understand how generative AI can help increase your organization’s productivity, but also how it can be used to supercharge innovation in incredible new ways.

Episode 58: Cybersecurity in an AI-Driven Landscape

Cybersecurity stands at the forefront of global concerns, and recent advancements in generative AI have opened new avenues for both progress and peril. Guest host Alvaro Vitta and Tom Burt, Corporate Vice President of Customer Security and Trust at Microsoft, delve into the insights from the 2023 Microsoft Digital Defense Report.

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How to Modernize Your Public Sector Security Operations Center

Take the training and learn about the importance of modernizing security operations centers (SOC) in public sector organizations and the steps involved in SOC modernization.

Protect Your Government Organization from Cyber Threats

As governments expand their digital ecosystem and cyber threats increase and attacks become more sophisticated, it’s never been more important than it is right now to do everything in your power to protect your digital estate and that starts with having the ability to detect threats early.

Episode 57: India’s Journey to Digital Transformation: A Conversation with Dr. Pramod Varma

India’s digital transformation journey has relied on strategic thinking, collaboration, and innovative solutions. Dr. Pramod Varma talks with us about how India overcame hurdles to create a robust digital ecosystem, including a digital identity program for over one billion people.

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Create a Secure and Productive Working Environment for Government Employees

Working remotely is the new norm and governments are equipping employees with the tools to work from anywhere. Learn what actions you can take to create a secure and productive environment for your workforce.

How governments can transform operations and services in the era of AI

Learn more about the actions you can take to get your systems and data ready to enable you to start innovating with AI.

Episode 56: Championing Identity for All: Empowerment and Progress in Africa

Dr. Joseph Atick is a recognized thought leader in digital identity, economic development, data protection, and privacy. With a career spanning several decades, he is a founding father of the digital identity community and Executive Chairman for ID4Africa.

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Introduction to Cloud Computing

When governments utilize cloud computing they can accomplish a great deal more with fewer resources. Watch this video to learn more about the basics of cloud computing.

AI in the Public Sector

Artificial Intelligence (AI) is changing the game for businesses and organizations of all types. Explore this collection and start imagining how AI can help your public sector organization.

Introduction to Generative AI

Watch Kate Maxwell, CTO in Microsoft’s Worldwide Public Sector Team at Tech Live London as she presents on Generative AI: Demystifying the Hype, Busting the Myths, and Harnessing the AI Revolution.

Public Sector Tech Community

Your community for best practices, the latest news, and discussions surrounding the Public Sector, Local and State Governments.

Get Certified: Microsoft Certifications

Earn certifications that show you are keeping pace with today’s technical roles and requirements. Microsoft has certification paths for many technical job roles. Each of these certifications consists of passing a series of exams to earn certification.

Power Platform in a Day workshops

Register to attend a virtual one-day training workshop and learn how to use Microsoft’s Power Platform.

Microsoft Azure Connected Learning Experience (CLX)

Register for this training program that sets a trajectory for aspiring learners and working professionals to be Azure experts. The CLX program offers a personalized journey that aims to optimize learning experience while maximizing return on time invested. The 4 Step Program is purposely driven to deliver exam readiness with a perspective and personalized learning journey, curated to meet every learner’s need.

Optimize government operations with Azure

In this learning path, you’ll learn about the value that Azure can bring to governments as they transition their workloads to the cloud. Explore how Azure keeps to strong principles and commitments that give public sector customers confidence that their data is secure.

Microsoft Training & Special Events

Explore special events and learning opportunities created to help you expand your expertise, learn new skills, and build community.

How do we best govern AI?

Read this blog written by Brad Smith, Microsoft’s Vice Chair & President about ways governments should consider policies, laws, and regulations around AI and Microsoft’s commitment to ethical AI.

Future of Infrastructure: Episode 20: Delivering Amazing for the World Cup

Mohamed Abuagla is the Chief Executive for Hayya, the organization in Qatar responsible for helping the country manage the massive influx of people for the World Cup, while providing a seamless experience for fans entering the country, using transportation, and attending the games.

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Future of Infrastructure: Episode 19: Infrastructure is Our User Interface for the Planet

Peter Torrellas is President for Connected Communities at Parsons Corporation leading infrastructure-focused business across cities, transportation, and utilities. Peter joined the podcast to talk about embracing the complexity of infrastructure to implement projects across domains.

Read more on Episode 19

Evolving the Skills of Your Public Sector Workforce

Whether you’re training employees for the first time, refreshing, or advancing skills, evolving your workforce’s skillset can be a big time and resource commitment for public sector organizations. However, to continue providing vital services to the public, your employees must remain knowledgeable and have the technical skills to keep up with changing technology.

Future of Infrastructure: Episode 18: The Power of Having a Vision

Enrique Penalosa, the former mayor of Bogota, Colombia joined the podcast to talk about the importance of having – and sticking to – a clear vision to overcome resistance and drive change at the city level and how it helped him transform Bogota.

Read more on Episode 18

Understanding Digital Transformation in Government

Digital transformation is upon us and for every government, change is happening fast. Microsoft partnered with the United Arab Emirates (UAE) Government Development and the Future Office to create a training module that outlines best practices to support your organization’s digital transformation efforts.

Data Culture: Data Driven Organizations

Learn more about the importance of having a data driven organization and the steps you can take to build a data culture.

Cutting Edge Technologies to Improve Government Performance and Service

Learn more about emerging technologies like cloud computing, artificial intelligence (AI), big data, and internet of things (IoT). Explore the benefits and risks of each and how governments across the globe are implementing them in their organization.

Future of Infrastructure: Episode 17: How Art is Driving Change in Philadelphia

Jane Golden is the Executive Director of Mural Arts in Philadelphia. Jane joined us to talk about how engaging communities is driving positive change in the city and how murals are changing SEPTA spaces to improve the passenger experience.

Read more on Episode 17

Future of Infrastructure: Episode 16: How Cascais Became a Smarter City

Miguel Pinto Luz the Deputy Mayor of Cascais joined us to share the story of how Cascais prioritizes quality of life, and how it’s putting service delivery and economic development first to achieve it. Listen to learn about Cascais’s transportation system and why accountability and transparency are at the core of how Cascais is becoming a smarter city.

Read more on Episode 16

Future of Infrastructure: Episode 15: Charting the Future of Water

Peter Fiske is the Executive Director of the National Alliance for Water Innovation (NAWI). He joined The Future of Infrastructure to talk to us about the future of water – and how infrastructure will need to change to combat climate change, become more efficient, and meet demand in the coming decades.

Read more on Episode 15

Future of Infrastructure: Episode 14: Sustainability is an Opportunity for Transportation

Laura Tolkoff is the Transportation Policy Director at SPUR – the San Francisco Bay Area Planning and Urban Research Association. Laura joined the Future of Infrastructure to talk about why sustainability is an opportunity for transportation, and how SPUR is shaping San Francisco’s transportation system.

Read more on Episode 14

Future of Infrastructure: Episode 13: Promoting Joy: The Role of Parks and Public Spaces in City Infrastructure

Phil Ginsburg is the General Manager of the San Francisco Recreation and Parks Department. He joined the Future of Infrastructure to talk about the importance and often overlooked role of parks as infrastructure that make cities work for their residents.

Read more on Episode 13

Welcome to the Future of Infrastructure

This year, The Future of Infrastructure is setting off on its own as a standalone podcast hosted on Microsoft’s Public Sector Center of Expertise. Learn more about this new podcast.

Adoption and implementation of a digital identity strategy

As the world becomes increasingly digitized and many everyday services move online, physical methods of identity verification are, in many cases, no longer fit for purpose. Learn more about how you can adopt and implement a successful strategy.

Policy and Procurement: Building Blocks for a Successful Digital Transformation Strategy

Read our latest paper co-authored with global law firm Linklaters where we share perspectives on good public sector technology policy and procurement practices.

The Future Powered By Hyperscale Cloud Computing with Dave Sloan of Microsoft

Listen to this podcast hosted by Foley & Lardner LLP as they discuss hyperscale cloud computing with Microsoft’s Dave Sloan, CTO for Worldwide Public Sector.

South London Partnership innovates with Azure & the IoT to protect and better serve its residents

Read how the South London Partnership used technology to improve the day-to-day lives of their residents and how they are using data to transform operations and opportunities.

The Responsible Public Cloud

Read about Microsoft’s vision of the four fundamental building blocks of a responsible public cloud – inclusive economic opportunity, earning trust, protecting fundamental rights and building a sustainable future.

Microsoft Cloud for Sovereignty: The most flexible and comprehensive solution for digital sovereignty

Read more about Microsoft’s Cloud for Sovereignty, a solution that enables public sector customers to build and digitally transform workloads in the Microsoft Cloud while meeting their compliance, security and policy requirements.

Episode 43: Future of Infrastructure: Lessons Learned from 100 Years of City Planning

Tom Wright is the CEO of the Regional Plan Association. He joined the podcast for a discussion of what they’ve learned by taking the long view of city and regional planning.

Read more on Episode 43

Episode 42: Future of Infrastructure: Building for Resilience

The Special Advisor for Climate & Sustainability at Columbia University talks about lessons learned from Hurricane Sandy and how a comprehensive infrastructure approach mitigates the impact of climate change.

Read more on Episode 42

Episode 41: Building blocks for digital transformation

Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft share insights from their paper on Building Blocks for a Successful Digital Transformation Strategy.

Read more on Episode 41

Episode 39: The future of tax operations

Jeff Saviano is the Global Tax Innovation Leader for EY. In the first episode of our Public Finance mini-series, Jeff tells Olivia about the intersection of tax and innovation and shares what he sees in the future of public finance.

Read more on Episode 39

Building Trust with Secure Services: Six Technology Updates for Government

As technologies evolve and people encounter more and more innovation in their everyday lives, they begin to expect more from government services as well. People also expect privacy and security on all levels, from basic data like name and address, to tax records or health information. Learn about six specific technology updates you can do that have the most potential to deliver trusted and secure services.

Microsoft Digital Defense Report 2023

The 2023 Microsoft Digital Defense Report shares unique insights on how the digital threat landscape is evolving and what crucial actions can be taken now.

Cyber Resiliency in Government: Key Actionable Insights from the 2022 Microsoft Digital Defense Report

Worldwide Public Sector Security Lead Alvaro Vitta breaks down the 2022 Microsoft Digital Defense Report as it relates to cyber resiliency and outlines four core pillars and actions that governments must take action now on to protect their digital ecosystems.

Episode 38: Cybersecurity, Compliance and Cloud: Lessons from Singapore

Yeo Beng Huay leads the Governance Planning and Policy Division in GovTech, Singapore. Her team plans and formulates policies, standards, and guidance for government ICT and smart systems, and provides data driven management of compliance and risks.

Read more on Episode 38

Episode 37: Military Lessons on Cyberdefense

Dr. Marcus Thompson is a retired Major General and former Head of Information Warfare for the Australian Defense Force. On the second episode of our cybersecurity mini-series, Dr. Thompson talks with Alvaro Vitta about best practices for protecting sensitive data and why making risk-based decisions is so important.

Read more on Episode 37

Accelerating Security Innovation for Governments with the Intelligent Cloud

Watch this Microsoft Ignite session and learn more about the needs and challenges in securing hybrid workspaces across government and how to enable secure collaboration across hybrid workspaces.

Embracing security and digital transformation in the COVID-19 era

As the world emerges from a global pandemic, nations face a pivotal moment for government technology. Read how governments at every level are more now than ever before vulnerable to cyberattacks.

Episode 36: Cyber Resilience in Government

Tom Burt is the Corporate Vice President of Customer Security and Trust at Microsoft. On the first episode of our Cybersecurity mini-series, Tom tells Alvaro Vitta about the trends he’s seeing, working with the government in Ukraine on cyber defense, and how public sector organizations can be better prepared for future attacks.

Read more on Episode 36

Episode 34: Future of Infrastructure: Skills are the Currency of the Global Workforce

Karin Kimbrough is the Chief Economist at LinkedIn and an expert in the global workforce. With increased global investment in infrastructure, a skilled workforce is needed to meet that demand. In this conversation, we discuss what this investment means for green jobs and women, and how we can expect the job market to shift in coming years.

Read more on Episode 34

The Human Side of Infrastructure: Lessons Learned from Conversations with Infrastructure Leaders

There is nothing quite like learning by doing, but the second-best thing is learning from the people who have done it themselves. Over the summer, as a part of the Future of Infrastructure podcast series, I have had the opportunity to sit down with leaders from across the globe who are taking action and getting infrastructure projects done. My conversations have taken me (physically and virtually) to NYC, San Francisco, Cleveland, Geneva and Perth.

Build infrastructure partnerships for lasting impact: Microsoft at ITS World Congress

Governments want strong partnerships that are wide in their view and deep in their commitment. Brief partnerships can be a nice set-up for quick wins, but the ones that last build on those wins for lasting impact. Learn more about how Microsoft is facilitating partnerships to advance infrastructure goals at the ITS World Congress.

Episode 33: Future of Infrastructure: Be Nimble to Succeed

Ratna Amin, Project Director for the City Administrator Office at the City of Oakland joined us to discuss how civic organizations are pushing governments to get transit infrastructure right – and the complexity of defining success.

Read more on Episode 33

Episode 32: Future of Infrastructure: Closing the Infrastructure Gap

Alice Charles brings a truly global perspective and decades of experience to our discussion of infrastructure and its impact. In this conversation, we talked about infrastructure needs around the world, and what kind of investments we need to make to close the gap.

Read more on Episode 32

Episode 31: Future of Infrastructure: Collaborating for Safer Roads

Regional Transportation Commission of Southern Nevada CEO, MJ Maynard joined Jeremy Goldberg to share how a collaboration between public agencies and technology companies helped make their roads safer.

Read more on Episode 31

Digital transformation in public transportation

Learn more about how governments can better meet traveler needs.

Arizona MVD engages citizens and delivers value with the cloud

Learn how Arizona’s Motor Vehicle Division continues to build on a history of technology firsts by taking another leap forward with a modern, cloud-powered super portal delivering secure, improved, and expanded online services – with the potential to transform other government transactions – all without costing taxpayers an additional penny.

Why the future of buildings is efficient, safe, and sustainable

All over the world government leaders face the same challenge – how to better serve residents and visitors. Whether it’s improving quality of life, the future of work, accessibility or sustainability, leaders are planning and thinking deeply about the future and to prepare.

Tel Aviv engages citizens with innovative digital services, public participation

The city of Tel Aviv has undergone a transformation to become a “smart city” that uses technology to improve the operation of city government and the lives of its citizens. With programs such as the DigiTel Residents Club and the DigiTel mobile app, Tel Aviv is offering innovative electronic services to the public and finding ways to make citizens into stakeholders in the running of the city.

Ontario Power Generation: Powering a sustainable future with digital innovation

Learn how the Ontario Power Generation (OPG) in Canada is leading the drive for decarbonization while balancing economic and environmental benefits, and electricity needs by using Microsoft AI to help forecast prices, deliver value to Ontario, and move a step closer toward a carbon-neutral future.

DC Water implements Microsoft Azure and PowerApps to better support customers

Spurred by the pandemic, DC Water continued to migrate most of its applications and workforce systems to the cloud as the agency adjusted to working remotely while fulfilling utility customer requests. The agency now runs nearly 100% of its apps and IT systems in the cloud, minimizing the need for paper tracking, in-person interaction, and multiple inflexible technology systems.

Driven by data: Transport for Greater Manchester keeps its residents on the go

Monitoring traffic and keeping it flowing are primary goals for the Transport for Greater Manchester (TfGM). Read how their shift to Azure Stack HCI gave them the opportunity to consolidate physical servers and utilize cloud-based services. TfGM now receives real-time alerts and is able to avert potentially disaster events and keep transport services functioning smoothly.

Improve the safety of daily life with “DX of government”

Japan is transforming the way they inspect their roads, bridges and tunnels making their infrastructure safer for their residents using an Azure-based platform. Inspectors can now access their inspection records from smartphones or computer, enabling them to rapidly share and analyze data.

Hype Cycle™ for Smart City Technology and Solutions, 2022: Report from Gartner®

Read a summary of the Gartner report where they evaluate emerging technologies, solutions, practices, and principles to help people in government deliver sustainable societal outcomes in cities.

Episode 30: Restricted data in the cloud

Rear Admiral António Gameiro Marques is the Director General of the Portuguese National Security Authority, which includes the National Cybersecurity Center.

Read more on Episode 30

Episode 29: Future of Infrastructure: Focusing on Long-Term Outcomes

CEO of Infrastructure Western Australia Philip Helberg joined Jeremy Goldberg for our latest discussion on the Future of Infrastructure. Infrastructure has to serve people in the long term and this discussion is all about how to effectively make long term plans for infrastructure investment, and just as importantly, how to know if your plan is working.

Read more on Episode 29

Episode 28: Future of Infrastructure: Changing Lanes: Equity in Transit

Seleta Reynolds, former GM of LADOT Los Angeles Department of Transportation (LADOT) joined Jeremy Goldberg to talk about the impact of our transit system on women and how we can build more effective and equitable transportation systems.

Read more on Episode 28

Episode 27: Future of Infrastructure: Be Obsessed with Delivering the Basics

Changing the face of Cleveland’s lakefront has been a long-term project. Cleveland Mayor Justin Bibb joined Jeremy Goldberg in our latest Future of Infrastructure episode to talk about the importance of building trust and equity by investing in infrastructure like the lakefront and getting the basics right.

Read more on Episode 27

Episode 25: Future of Infrastructure: Public Interest Technology: This is Our Work

In the 1960s, Public Interest Law emerged as a way for the legal profession to deploy its expertise in service of the public. Today, our guest Darren Walker, President of the Ford Foundation says that it’s time for the same ethic and commitment to emerge from the field of technology. In this episode we discuss how to make that happen and what it will look like in practice when we create the structures for technologists to work in the public interest.

Read more on Episode 25

IDC Whitepaper: Environmentally sustainable procurement in government

A new IDC White Paper investigates the expanding role of environmental sustainability in government procurement, with a focus on technology and emerging policies on indirect emissions

Episode 24: Future of Infrastructure: Re-linking a Community

How can city leaders tackle the inequities of infrastructure built in the past? In this episode, Mayor Quinton Lucas joined guest host Jeremy Goldberg to talk about the legacy of U.S. Highway 71 in Kansas City, a divided community, and how he is using the U.S.’s Infrastructure Bill to build more equitable infrastructure.

Read more on Episode 24

Episode 23: Coming up: Future of Infrastructure

Public Sector Future host, Olivia Neal, is passing the baton to Jeremy Goldberg for a group of episodes that dive deep into the future of infrastructure. Jeremy explains why this is an important topic, what we actually mean when we talk about infrastructure, and what you can expect to hear in this special miniseries.

Read more on Episode 23

How LinkedIn Learning Can Help Futureproof Your Agency

As the focus on skills and learning continues to grow in importance, Governments are looking for innovative ways to engage employees and support development. Discover how LinkedIn Learning and its blend of unique insights, in-demand courses and an engaging platform can help your agency stay current in a rapidly changing world.

The Intersection of Agile Development and Culture

Learn from Aaron Bjork who leads the Azure IoT Central product team at Microsoft, as he describes the importance of organizational culture in scaled agile implementations. Get practical advice for how to intersect agile and culture in your organization and teams.

Report from Gartner®: Top Trends in Cyber Security, 2022

Around the world Microsoft experts are working constantly with governments and public sector organizations to tackle cyber security threats.

Episode 22: Government migration to cloud ecosystems

Dr. Rami Amin is based in the Digital Development Practice at the World Bank Group, leading global advisory work on how to accelerate digital transformation, sectoral investment, and economic growth. He is a lead author of the World Bank’s Government Cloud Migration report.

Read more on Episode 22

World Bank Report: Government migration to cloud ecosystems

The Microsoft Public Sector Center of Expertise is proud to have supported the development of World Bank’s new report, Government Migration to Cloud Ecosystems: Multiple Options, Significant Benefits, Manageable Risks.

Lessons from a year of ‘Public Sector Future’

Discover lessons learned from Olivia Neal, Director of Microsoft’s Public Sector Center of Expertise, as she reflects on one year of hosting the ‘Public Sector Future’ podcast.

Developing Public Sector markets together

Antonio de Palmas, Vice President of Global Market Development in Microsoft’s Worldwide Public Sector team shares how developing a market together is essential for growth and Microsoft’s Public Sector partnership approach pivot.

Lawyers supporting digital transformation in the Public Sector

Andrew Cooke, Microsoft’s Head of Policy for Worldwide Public Sector reflects on how lawyers can be agents of change in digital transformation.

Episode 19: Digital India – Part 2

Abhishek Singh is the CEO of MyGov, National e-Governance Division, and Digital India Corporation in the Government of India’s Ministry of Electronics and IT. Discover how he provides assisted access to digital services, works across various levels of the government, and implements data standards and service integration. Singh dives into projects like DigiLocker and shares where he draws inspiration from.

Read more on Episode 19

Episode 18: Digital India – Part 1

Abhishek Singh is the CEO of MyGov, CEO, National e-Governance Division and MD & CEO, Digital India Corporation in the Government of India’s Ministry of Electronics and IT. Discover Singh’s priorities in his roles, his communications and engagement approaches, the structure of Digital India, and how the pandemic transformed and continues to impact hybrid work in India.

Read more on Episode 18

Emissions Impact Dashboard

Track and reduce your organization’s carbon emissions related to Microsoft cloud services usage, with the Microsoft Emissions Impact Dashboard.

How the public sector can define the sustainability agenda for everyone

Learn about both the biggest challenge and opportunity for public sector organizations as they seek to engage citizens and create future-proofed, sustainably-minded societies.

How digital transformation can help advance Public Sector sustainability goals

In the OECD’s 2021 Development Co-operation Report, learn how digital approaches and partnerships can help public sector organizations advance more quickly.

Sustainability e-book

Get guidance and information about Microsoft sustainability solutions to help start your sustainability journey.

Building trust and security in government

Join this webinar to hear from government experts at Microsoft about practical use cases and steps you can take to protect your organization from unwanted threats.

The future of critical infrastructure is in the cloud

In this blog, Jeremy Goldberg discusses how trusted solutions can help public sector organizations secure, modernize, and manage critical infrastructure by providing the tools and services that enable digital transformation. Those who manage the critical infrastructure functions for their agency understand the potential to improve services, increase resilience, and cut costs.

Smart cities are sustainable cities

Listen in to the COP26 panel of experts discuss the role of technology in sustainable city development.

Episode 15: Data Curation for Sharing and Crisis Response

Professor Dame Angela McLean is the Chief Scientific Adviser for the UK Ministry of Defence. She was appointed to the role in 2019. McLean is a Professor of Mathematical Biology in the Department of Zoology at Oxford University and Director of The Institute for Emerging Infections of Humans.

Read more on Episode 15

Episode 14: Real Time Crime Center

Inspector Joseph Courtesis spent 27 years of serving with the New York Police Department (NYPD). Courtesis was former Commander of the 105th and 106th Precincts, Central Investigations Division, and the NYPD’s Real Time Crime Center. We explore how better use of data delivered outcomes for NYPD.

Read more on Episode 14

HAX: Human-AI eXperience Toolkit

Microsoft’s new Human-AI eXperience Toolkit offers best practices and end-to-end guidance for teams developing AI systems that interact with people.

Race and Technology: A Research Lecture Series

Microsoft is bringing together leading voices at the intersection of race and technology for discussions around data, the internet, justice, genomics and more in a virtual speaker series.

Episode 6: e-Estonia: Using Data to Deliver Trusted Services

Siim Sikkut is the Government CIO of Estonia, which has been called ‘the most advanced digital society in the world.’ He was named one of world’s top 20 most influential people in digital government by Apolitical in 2018 & 2019. He is the chair of OECD Working Party of Senior Digital Government Officials.

Read more on Episode 6

Research: Digital Approaches for Sustainability

New research from Microsoft and EY explores how digital approaches can support Public Sector organizations in achieving their sustainability goals.

Episode 5: Challenge-based approaches to Public Sector innovation

Jeremy Goldberg recently joined Microsoft’s Worldwide Public Sector team. He’s worked in government in the city of San Jose, San Francisco, the city of New York, and most recently was leading technology for the Governor of New York State. We dive into one of the projects he was responsible for in the New York City Mayor’s Office of the Chief Technology Officer.

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Live panel recording: A greener public service through tech

Watch the launch of Microsoft’s Public Sector Center of Expertise, featuring a live panel of experts who will discuss how public servants around the world are leveraging technology to create greener governments & societies.

THE FUTURE OF PUBLIC SECTOR WORK

Discover how emerging technologies support public sectors and address their goals around efficiency, effectiveness, and equity to provide better services for the public. This report explores education, social services, & law enforcement.

Free online courses to help 25 million

Microsoft launched an initiative to help 25 million people get new digital skills for the COVID-19 economy. Leverage these free online courses, available to all, that allow governments to digitally upskill their employees.

Microsoft Learn for Government

Empower government transformation with access to learning paths and modules. Through interactive training, develop practical skills and master new concepts at your speed and on your schedule.

Artificial Intelligence in the Public Sector

This report identifies leading practices involving the adoption and impact of Artificial Intelligence in the Public Sector. Learn about the three elements that public organizations leading in Artificial Intelligence view as important.