Episode 55: Lifelong Learning: Building Digital Skills through Continuing Education

Dr. Sheila LeBlanc is the Associate Vice President for Continuing Education at the University of Calgary. She explores the role of digital skills in lifelong learning, how demands from students and local businesses are changing, and ways in which using data can improve student success.

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Introduction to Generative AI

Watch Kate Maxwell, CTO in Microsoft’s Worldwide Public Sector Team at Tech Live London as she presents on Generative AI: Demystifying the Hype, Busting the Myths, and Harnessing the AI Revolution.

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Optimize government operations with Azure

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How do we best govern AI?

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Episode 54: Curiosity and hope: building foundations for the future workforce

Washington State is leading the way in using new technologies to engage students and build digital skills. Host Olivia Neal talks to Superintendent Chris Reykdal to learn how they have adopted programs like ‘Coding in Minecraft’ to build interest and excitement, and to develop the foundations for students’ future success.

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Future of Infrastructure: Episode 20: Delivering Amazing for the World Cup

Mohamed Abuagla is the Chief Executive for Hayya, the organization in Qatar responsible for helping the country manage the massive influx of people for the World Cup, while providing a seamless experience for fans entering the country, using transportation, and attending the games.

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Episode 53: Building a platform for digital skills

Host Olivia Neal talks to H.E. Ohood Khalfan Al Roumi, Minister of State for Government Development of the Future in the United Arab Emirates. She explains how the UAE are approaching building digital skills at scale through their Jahiz platform, and why understanding digital needs to start from the top.

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Future of Infrastructure: Episode 19: Infrastructure is Our User Interface for the Planet

Peter Torrellas is President for Connected Communities at Parsons Corporation leading infrastructure-focused business across cities, transportation, and utilities. Peter joined the podcast to talk about embracing the complexity of infrastructure to implement projects across domains.

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Future of Infrastructure: Episode 18: The Power of Having a Vision

Enrique Penalosa, the former mayor of Bogota, Colombia joined the podcast to talk about the importance of having – and sticking to – a clear vision to overcome resistance and drive change at the city level and how it helped him transform Bogota.

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Episode 52: The importance of skilling in the digital world

On this episode, host Olivia Neal talks to Geoff Connell, the Chief Digital Officer for Norfolk County Council. He shares successful approaches for training and upskilling employees, building digital skillsets, and getting the most from your investment in technology.

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Future of Infrastructure: Episode 17: How Art is Driving Change in Philadelphia

Jane Golden is the Executive Director of Mural Arts in Philadelphia. Jane joined us to talk about how engaging communities is driving positive change in the city and how murals are changing SEPTA spaces to improve the passenger experience.

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Episode 51: The UK’s Police Digital Service

On this episode, host Olivia Neal speaks to Ian Bell, CEO of the UK’s Police Digital Service. He offers an inside look into the role of the Police Digital Service and how it is harnessing the power of digital, data and technology to enable UK policing to better protect the communities it serves.

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Future of Infrastructure: Episode 16: How Cascais Became a Smarter City

Miguel Pinto Luz the Deputy Mayor of Cascais joined us to share the story of how Cascais prioritizes quality of life, and how it’s putting service delivery and economic development first to achieve it. Listen to learn about Cascais’s transportation system and why accountability and transparency are at the core of how Cascais is becoming a smarter city.

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Episode 50: Digital Forensics

On this episode, host Olivia Neal speaks to Detective Sergeant John Price from the West Midlands Police Force in the United Kingdom. He shares insights from the world of digital forensics and how investigators are using technology to help victims more effectively in the modern age.

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Future of Infrastructure: Episode 15: Charting the Future of Water

Peter Fiske is the Executive Director of the National Alliance for Water Innovation (NAWI). He joined The Future of Infrastructure to talk to us about the future of water – and how infrastructure will need to change to combat climate change, become more efficient, and meet demand in the coming decades.

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Tech Unicorn fast tracks better collaboration in virtual courtrooms with Azure and Microsoft Teams

Learn about Tech Unicorn’s ‘Unicorn Digital Courtroom’ and how it’s delivering a full-featured virtual hearings solution that’s optimized for all parties involved, including judges, court clerks, defendants, claimants, and legal counsel.

Orange County Superior Court Modernizes Case Management Systems Data to Better Serve Community

Read how the Orange County Superior Court unified data from its disparate case management systems to improve operational efficiency and effectiveness and introduce better data-driven decision making.

Digitizing case management to increase employee efficiency

Read about San Bernardino County’s digital transformation journey as they digitized paper-based processes and moved the office to a modern software platform.

First responders gain boosted speed and efficiency at Western Lakes Fire District with Microsoft Teams

Read how the Western Lakes Fire District is using technology to increase effectiveness and efficiency.

Episode 49: Tech Saving Lives: A Fireside Chat with Chief Dan Munsey on Transforming Emergency Response

On this episode, host Olivia Neal speaks to San Bernardino Fire Chief Dan Munsey. Chief Munsey is also Chair of the International Association of Fire Chiefs Technology Council. He shares how embracing new technologies has brought opportunities to transform emergency response and help protect the two million residents of San Bernardino County.

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Future of Infrastructure: Episode 14: Sustainability is an Opportunity for Transportation

Laura Tolkoff is the Transportation Policy Director at SPUR – the San Francisco Bay Area Planning and Urban Research Association. Laura joined the Future of Infrastructure to talk about why sustainability is an opportunity for transportation, and how SPUR is shaping San Francisco’s transportation system.

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Securing the Future of Education

Read the blog by Microsoft’s Worldwide Cybersecurity Lead for the Public Sector and Global CTO for Education and learn more about how important it is that as our schools adopt more technology, and cyber threats increase, it’s vital to implement critical safeguards to ensure our schools don’t fall victim to cyberattacks.

Future of Infrastructure: Episode 13: Promoting Joy: The Role of Parks and Public Spaces in City Infrastructure

Phil Ginsburg is the General Manager of the San Francisco Recreation and Parks Department. He joined the Future of Infrastructure to talk about the importance and often overlooked role of parks as infrastructure that make cities work for their residents.

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Listen to the Leading Innovation Podcast

Listen to the education focused podcast, Leading Innovation that shares ideas, strategies and insights about what’s working in schools and what’s not.

Dreaming big: how the Philippines is using Microsoft Reading Progress to build confidence and enhance future ready skills in a global economy

Read how educators and students across the Philippines are leveraging ‘Reading Progress’ within Microsoft Teams to bolster the confidence of learners who are speaking in a second language.

Hisar Schools Include Artificial Intelligence in Education with Microsoft

Read how Hisar Schools in Turkey guides its students in many subjects such as artificial intelligence, the internet of things, cloud computing.

Listen to the SuperSpeaks Podcast

The SuperSpeaks podcast explores the hidden world of superintendents and system leaders of school districts in the US. Join Mark Sparvel from Microsoft Education in his effort to better understand what’s working for school leaders in these unprecedented times.

Empowering Learning and well-being in the City of Helsinki using data and AI

Read how the City of Helsinki is developing digital learning and learning analytics to make the city the most impactful place for learning in the whole world.

Episode 48: Technology Trends and Decision Advantage in Defense

On this episode, guest host AT Ball speaks to Retired Vice Admiral Ann E. Rondeau, President of the Naval Postgraduate School. Rondeau offers an inside look into how defense organizations can adopt digital tools and adapt with emerging technology.

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Episode 47: Preparing tax operations for new technologies

On this episode, host Olivia Neal meets Prof. Dennis Weber and Dr. Dennis Post. They share insights from the CPT research project (cashless, platform-based and technology-driven) on the impacts and opportunities for tax operations of emerging technologies, such as cryptocurrencies, blockchain, and artificial intelligence.

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Kristiansund Kommune: Transforming the Norwegian public sector through the cloud

Read more about Kristiansund Kommune’s migration to the cloud and how they are using it to develop ground-breaking solutions specifically designed for its community.

Bank of Canada invests in cloud, builds complementary staff upskilling with Microsoft Learn

Read how the Bank of Canada became a smart, agile, cloud-first organization, adopting the latest cloud technologies to transform its central banking operations required a corresponding upskilling of staff.

South London Partnership innovates with Azure & the IoT to protect and better serve its residents

Read how the South London Partnership used technology to improve the day-to-day lives of their residents and how they are using data to transform operations and opportunities.

Episode 46: Becoming a Digital Government: Lessons from Ukraine

On this episode, host Olivia Neal speaks to Gulsanna Mamediieva, of the Ministry of Digital Transformation of Ukraine. She shares how the government has embraced digital transformation and digital identity, and how this has supported citizens during the war.

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Episode 45: Digital Collaboration in Defense: Using technology to enable secure cooperation

On the second episode of our Defense and Intelligence mini-series, guest host AT Ball talks to Perry Smith of Myriad Technologies. Perry shares an inside look into the technology that enables secure collaboration between defense organizations.

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Episode 44: Defense & Intelligence: Adopting digital engineering

On the first episode of our Defense and Intelligence mini-series, Microsoft’s AT Ball is joined by Rob Clifford, Chief Data Officer for BAE Systems, Maritime and Land Division. They discuss how digital engineering and cloud-enabled technologies support mission outcomes.

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Episode 43: Future of Infrastructure: Lessons Learned from 100 Years of City Planning

Tom Wright is the CEO of the Regional Plan Association. He joined the podcast for a discussion of what they’ve learned by taking the long view of city and regional planning.

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Episode 42: Future of Infrastructure: Building for Resilience

The Special Advisor for Climate & Sustainability at Columbia University talks about lessons learned from Hurricane Sandy and how a comprehensive infrastructure approach mitigates the impact of climate change.

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Episode 41: Building blocks for digital transformation

Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft share insights from their paper on Building Blocks for a Successful Digital Transformation Strategy.

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Episode 40: Digital Innovation in Tax and Customs

Mick Connolly is the Head of IT Innovation for HM Revenue and Customs in the UK. He chats with guest host Steve Barr about using technology to reach your goals and the importance of innovation in tax and customs operations.

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Episode 39: The future of tax operations

Jeff Saviano is the Global Tax Innovation Leader for EY. In the first episode of our Public Finance mini-series, Jeff tells Olivia about the intersection of tax and innovation and shares what he sees in the future of public finance.

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Microsoft collaborates with the Nigerian government to accelerate digital transformation in the country

Read how Microsoft is helping the Government of Nigeria become a more digital economy by implementing foundational elements like connectivity, skilling and digital transformation.

Co-engineering digital transformation with Microsoft for Public Finance

Read how the Microsoft Public Finance teams worked with a major European government’s revenue and customs agency to build a modern solution to reduce the time of forensics and ensure a robust method of data aggregation.

Brazilian state embraces explainable AI for a fair and sustainable tax environment

Hear how the state of Ceará in Brazil improved the monitoring of tax compliance among its retail vendors to enable an equitable and economically sustainable tax environment by adopting the HMX Tax Intelligence System (TIS) solution, featuring proprietary use of AI to identify compliance issues and provide detailed explanations for efficient follow-up.

Ministry of Economy, Trade and Industry Leveraging Power Platform to Accelerate the DX of Administrative Services

Read how the Ministry of Economy, Trade and Industry in Japan used Microsoft’s Power Platform to build an online administrative procedure platform aimed at accelerating its digital transformation.

The City of Columbus elevates finance, purchasing, commerce, and budget planning with Dynamics 365

Read how the City of Columbus in Ohio is using Dynamics 365 to modernize processes relating to financial accounting and budgeting to ensure resources are being effectively managed.

Episode 38: Cybersecurity, Compliance and Cloud: Lessons from Singapore

Yeo Beng Huay leads the Governance Planning and Policy Division in GovTech, Singapore. Her team plans and formulates policies, standards, and guidance for government ICT and smart systems, and provides data driven management of compliance and risks.

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Episode 37: Military Lessons on Cyberdefense

Dr. Marcus Thompson is a retired Major General and former Head of Information Warfare for the Australian Defense Force. On the second episode of our cybersecurity mini-series, Dr. Thompson talks with Alvaro Vitta about best practices for protecting sensitive data and why making risk-based decisions is so important.

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City of Saint John triumphs over ransomware attack with Bulletproof and Microsoft Security solutions

Learn how the City of Saint John in Canada came back stronger than ever before from a crippling ransomware attack with the help of a host of Microsoft Security solutions.

RapidDeploy drives innovation in public safety with cloud-native mapping and analytics using Azure for US Government and Power BI

Learn how RapidDeploy partnered with Microsoft to build its cloud-native emergency response platform with high availability and cybersecurity in mind.

Finnish Tax Administration builds citizens’ trust with a more secure cloud platform

Learn how the Finnish Tax Administration is protecting the data of millions of citizens by implementing a new security strategy and promoting an organization-wide cultural shift away from the traditional security models.

Government of Nunavut comes back stronger after ransomware attack with Microsoft security solutions

Read how Microsoft’s elite cybersecurity DART team quickly helped the Government of Nunavut, Canada when a ransomware attack shut down computer systems.

Cyber security with Microsoft Sentinel at the forefront of regional ambition

Read how Salford City Council is keeping its digital infrastructure safe by creating a commercial security operations centre built on a public-sector-operated platform and Microsoft Sentinel.

Episode 36: Cyber Resilience in Government

Tom Burt is the Corporate Vice President of Customer Security and Trust at Microsoft. On the first episode of our Cybersecurity mini-series, Tom tells Alvaro Vitta about the trends he’s seeing, working with the government in Ukraine on cyber defense, and how public sector organizations can be better prepared for future attacks.

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Episode 34: Future of Infrastructure: Skills are the Currency of the Global Workforce

Karin Kimbrough is the Chief Economist at LinkedIn and an expert in the global workforce. With increased global investment in infrastructure, a skilled workforce is needed to meet that demand. In this conversation, we discuss what this investment means for green jobs and women, and how we can expect the job market to shift in coming years.

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Arizona MVD engages citizens and delivers value with the cloud

Learn how Arizona’s Motor Vehicle Division continues to build on a history of technology firsts by taking another leap forward with a modern, cloud-powered super portal delivering secure, improved, and expanded online services – with the potential to transform other government transactions – all without costing taxpayers an additional penny.

Tel Aviv engages citizens with innovative digital services, public participation

The city of Tel Aviv has undergone a transformation to become a “smart city” that uses technology to improve the operation of city government and the lives of its citizens. With programs such as the DigiTel Residents Club and the DigiTel mobile app, Tel Aviv is offering innovative electronic services to the public and finding ways to make citizens into stakeholders in the running of the city.

Ontario Power Generation: Powering a sustainable future with digital innovation

Learn how the Ontario Power Generation (OPG) in Canada is leading the drive for decarbonization while balancing economic and environmental benefits, and electricity needs by using Microsoft AI to help forecast prices, deliver value to Ontario, and move a step closer toward a carbon-neutral future.

DC Water implements Microsoft Azure and PowerApps to better support customers

Spurred by the pandemic, DC Water continued to migrate most of its applications and workforce systems to the cloud as the agency adjusted to working remotely while fulfilling utility customer requests. The agency now runs nearly 100% of its apps and IT systems in the cloud, minimizing the need for paper tracking, in-person interaction, and multiple inflexible technology systems.

Driven by data: Transport for Greater Manchester keeps its residents on the go

Monitoring traffic and keeping it flowing are primary goals for the Transport for Greater Manchester (TfGM). Read how their shift to Azure Stack HCI gave them the opportunity to consolidate physical servers and utilize cloud-based services. TfGM now receives real-time alerts and is able to avert potentially disaster events and keep transport services functioning smoothly.

Improve the safety of daily life with “DX of government”

Japan is transforming the way they inspect their roads, bridges and tunnels making their infrastructure safer for their residents using an Azure-based platform. Inspectors can now access their inspection records from smartphones or computer, enabling them to rapidly share and analyze data.

Historic city saves energy and improves quality of life with smart lighting control

Learn how the City of Valencia has reduced lighting energy consumption by 74%, saving €6 million (USD $6.67 million), and reduced greenhouse emissions by 80% by implementing a smart lighting system allowing the city to remotely monitor and manage the lighting infrastructure and tailor scenarios for individual locations.

Episode 30: Restricted data in the cloud

Rear Admiral António Gameiro Marques is the Director General of the Portuguese National Security Authority, which includes the National Cybersecurity Center.

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Episode 29: Future of Infrastructure: Focusing on Long-Term Outcomes

CEO of Infrastructure Western Australia Philip Helberg joined Jeremy Goldberg for our latest discussion on the Future of Infrastructure. Infrastructure has to serve people in the long term and this discussion is all about how to effectively make long term plans for infrastructure investment, and just as importantly, how to know if your plan is working.

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Episode 28: Future of Infrastructure: Changing Lanes: Equity in Transit

Seleta Reynolds, former GM of LADOT Los Angeles Department of Transportation (LADOT) joined Jeremy Goldberg to talk about the impact of our transit system on women and how we can build more effective and equitable transportation systems.

Read more on Episode 28

Episode 27: Future of Infrastructure: Be Obsessed with Delivering the Basics

Changing the face of Cleveland’s lakefront has been a long-term project. Cleveland Mayor Justin Bibb joined Jeremy Goldberg in our latest Future of Infrastructure episode to talk about the importance of building trust and equity by investing in infrastructure like the lakefront and getting the basics right.

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Episode 26: What the UAE government can teach us about innovation

Her Excellency Huda Al Hashimi is the Deputy Minister of Cabinet Affairs for Strategic Affairs to the United Arab Emirates Government. She also leads the Mohammed bin Rashid Centre for Government Innovation.

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Episode 24: Future of Infrastructure: Re-linking a Community

How can city leaders tackle the inequities of infrastructure built in the past? In this episode, Mayor Quinton Lucas joined guest host Jeremy Goldberg to talk about the legacy of U.S. Highway 71 in Kansas City, a divided community, and how he is using the U.S.’s Infrastructure Bill to build more equitable infrastructure.

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Episode 23: Coming up: Future of Infrastructure

Public Sector Future host, Olivia Neal, is passing the baton to Jeremy Goldberg for a group of episodes that dive deep into the future of infrastructure. Jeremy explains why this is an important topic, what we actually mean when we talk about infrastructure, and what you can expect to hear in this special miniseries.

Read more on Episode 23

How LinkedIn Learning Can Help Futureproof Your Agency

As the focus on skills and learning continues to grow in importance, Governments are looking for innovative ways to engage employees and support development. Discover how LinkedIn Learning and its blend of unique insights, in-demand courses and an engaging platform can help your agency stay current in a rapidly changing world.

Introduction to: Migrating .NET Apps to Azure

Discover how the new Azure Migrate integration with the Azure App Service migration assistant will enable you to assess and migrate .NET web apps in bulk to Azure App Service. Learn how these tools migrate to a standalone site, single server, or entire datacenter saving your agency valuable time and money.

How the Department for Work and Pension Drove Culture Transformation

Learn from Public Sector Digital Skills expert Lee Jones, how the United Kingdom’s Department for Work and Pension transformed their agency culture and increased citizen impact through Microsoft digital skills initiatives.

The Intersection of Agile Development and Culture

Learn from Aaron Bjork who leads the Azure IoT Central product team at Microsoft, as he describes the importance of organizational culture in scaled agile implementations. Get practical advice for how to intersect agile and culture in your organization and teams.

How the public sector can define the sustainability agenda for everyone

Learn about both the biggest challenge and opportunity for public sector organizations as they seek to engage citizens and create future-proofed, sustainably-minded societies.

Episode 17: Innovation in children’s social care

Dr. Carol Homden is the Chief Executive of Coram, a group of specialist children’s charities based in the UK, reaching 2.5 million children, families, and professionals each year. Dr. Homden also serves as Chair of Diabetes UK and was previously Chair of the UK’s National Autistic Society for 10 years.

Read more on Episode 17

How digital transformation can help advance Public Sector sustainability goals

In the OECD’s 2021 Development Co-operation Report, learn how digital approaches and partnerships can help public sector organizations advance more quickly.

Microsoft Sustainability

Check out Microsoft’s cloud–based technology solutions that can help you move forward on your sustainability journey.

Smart cities are sustainable cities

Listen in to the COP26 panel of experts discuss the role of technology in sustainable city development.

Episode 13: Providing meals to vulnerable communities

André Correr is the Institutional Relations and Project Manager at Best.Projects. Prior to his role at Best.Projects, Correr served in the public sector in São Paulo for ten years. He received his degree in Public Policy Management from the University of São Paulo.

Read more on Episode 13

HAX: Human-AI eXperience Toolkit

Microsoft’s new Human-AI eXperience Toolkit offers best practices and end-to-end guidance for teams developing AI systems that interact with people.

Episode 11: The rise of remote learning and future of education

Mohammad Almadani is the CEO of Classera and was one of the founders of the organization in 2012. He was driven to develop smart learning focusing on AI, gamification, and social learning. In 2017, Almadani received the Endeavor World Certificate as one of the most impacting entrepreneurs in the world.

Read more on Episode 11

Episode 9: Lessons from Denmark: Moving Operations to Cloud

Maria Hald spent 20 years in the Danish public sector before becoming the Public Sector Lead of Microsoft Denmark in 2020. We discuss her role as the Deputy Director General in the Ministry of Finance where she oversaw a shared service center for HR for central government agencies in Denmark.

Read more on Episode 9

Episode 8: Scaling Digital Transformation in Brazil

Luis Felipe Monteiro is the Secretary of Digital Government in Brazil. He oversees digital transformation of the federal government, and the supply and quality of public services. In 2020 he was named one of the World’s 50 Most Influential People Revolutionizing Government by Apolitical.

Read more on Episode 8

Episode 7: Accessibility in the public sector

Yazmine Laroche is the Deputy Minister for Public Service Accessibility in the Government of Canada. Laroche has over 25 years of experience in the public sector across a variety of departments. Her ambition is to make the Canadian public service the most accessible in the world.

Read more on Episode 7

Live panel recording: A greener public service through tech

Watch the launch of Microsoft’s Public Sector Center of Expertise, featuring a live panel of experts who will discuss how public servants around the world are leveraging technology to create greener governments & societies.

Episode  4:  Seamless services – Digital access to birth certificates

In this episode we speak with Yolanda Martínez about one of the key challenges of successful digital transformation, the ability to work across boundaries and barriers to share and use data, and to better deliver services to people who really need them. We discuss how she worked across federal and regional boundaries while leading the National Digital Strategy of Mexico to give everybody the ability to obtain their right to identity through digital access to birth certificates.

Read more on Episode 4

Episode 3: Digital Policing

In this episode we explore the technology and cultural changes that have been put in place by Western Australia’s Police Force. Join us as we sit down with Western Australia’s Assistant Divisional Officer, Darren Henstock.

Read more on Episode 3

Free online courses to help 25 million

Microsoft launched an initiative to help 25 million people get new digital skills for the COVID-19 economy. Leverage these free online courses, available to all, that allow governments to digitally upskill their employees.

Microsoft Learn for Government

Empower government transformation with access to learning paths and modules. Through interactive training, develop practical skills and master new concepts at your speed and on your schedule.