Introduction to Generative AI

Watch Kate Maxwell, CTO in Microsoft’s Worldwide Public Sector Team at Tech Live London as she presents on Generative AI: Demystifying the Hype, Busting the Myths, and Harnessing the AI Revolution.

Public Sector Tech Community

Your community for best practices, the latest news, and discussions surrounding the Public Sector, Local and State Governments.

Get Certified: Microsoft Certifications

Earn certifications that show you are keeping pace with today’s technical roles and requirements. Microsoft has certification paths for many technical job roles. Each of these certifications consists of passing a series of exams to earn certification.

Power Platform in a Day workshops

Register to attend a virtual one-day training workshop and learn how to use Microsoft’s Power Platform.

Microsoft Azure Connected Learning Experience (CLX)

Register for this training program that sets a trajectory for aspiring learners and working professionals to be Azure experts. The CLX program offers a personalized journey that aims to optimize learning experience while maximizing return on time invested. The 4 Step Program is purposely driven to deliver exam readiness with a perspective and personalized learning journey, curated to meet every learner’s need.

Optimize government operations with Azure

In this learning path, you’ll learn about the value that Azure can bring to governments as they transition their workloads to the cloud. Explore how Azure keeps to strong principles and commitments that give public sector customers confidence that their data is secure.

Microsoft Training & Special Events

Explore special events and learning opportunities created to help you expand your expertise, learn new skills, and build community.

How do we best govern AI?

Read this blog written by Brad Smith, Microsoft’s Vice Chair & President about ways governments should consider policies, laws, and regulations around AI and Microsoft’s commitment to ethical AI.

Future of Infrastructure: Episode 20: Delivering Amazing for the World Cup

Mohamed Abuagla is the Chief Executive for Hayya, the organization in Qatar responsible for helping the country manage the massive influx of people for the World Cup, while providing a seamless experience for fans entering the country, using transportation, and attending the games.

Listen to the episode

Episode 53: Building a platform for digital skills

Host Olivia Neal talks to H.E. Ohood Khalfan Al Roumi, Minister of State for Government Development of the Future in the United Arab Emirates. She explains how the UAE are approaching building digital skills at scale through their Jahiz platform, and why understanding digital needs to start from the top.

Listen to the episode

Public Sector Procurement Fit for the Digital Age

Andrew Cooke, Global Policy Lead in Microsoft’s Worldwide Public Sector team, shares a new paper outlining how public sector organizations can address common issues preventing digital transformation progress and build flexible, collaborative, and outcomes-focused approaches to procurement.

Future of Infrastructure: Episode 19: Infrastructure is Our User Interface for the Planet

Peter Torrellas is President for Connected Communities at Parsons Corporation leading infrastructure-focused business across cities, transportation, and utilities. Peter joined the podcast to talk about embracing the complexity of infrastructure to implement projects across domains.

Read more on Episode 19

Future of Infrastructure: Episode 18: The Power of Having a Vision

Enrique Penalosa, the former mayor of Bogota, Colombia joined the podcast to talk about the importance of having – and sticking to – a clear vision to overcome resistance and drive change at the city level and how it helped him transform Bogota.

Read more on Episode 18

Episode 52: The importance of skilling in the digital world

On this episode, host Olivia Neal talks to Geoff Connell, the Chief Digital Officer for Norfolk County Council. He shares successful approaches for training and upskilling employees, building digital skillsets, and getting the most from your investment in technology.

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Understanding Digital Transformation in Government

Digital transformation is upon us and for every government, change is happening fast. Microsoft partnered with the United Arab Emirates (UAE) Government Development and the Future Office to create a training module that outlines best practices to support your organization’s digital transformation efforts.

Data Culture: Data Driven Organizations

Learn more about the importance of having a data driven organization and the steps you can take to build a data culture.

Cutting Edge Technologies to Improve Government Performance and Service

Learn more about emerging technologies like cloud computing, artificial intelligence (AI), big data, and internet of things (IoT). Explore the benefits and risks of each and how governments across the globe are implementing them in their organization.

Future of Infrastructure: Episode 17: How Art is Driving Change in Philadelphia

Jane Golden is the Executive Director of Mural Arts in Philadelphia. Jane joined us to talk about how engaging communities is driving positive change in the city and how murals are changing SEPTA spaces to improve the passenger experience.

Read more on Episode 17

Episode 51: The UK’s Police Digital Service

On this episode, host Olivia Neal speaks to Ian Bell, CEO of the UK’s Police Digital Service. He offers an inside look into the role of the Police Digital Service and how it is harnessing the power of digital, data and technology to enable UK policing to better protect the communities it serves.

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Future of Infrastructure: Episode 16: How Cascais Became a Smarter City

Miguel Pinto Luz the Deputy Mayor of Cascais joined us to share the story of how Cascais prioritizes quality of life, and how it’s putting service delivery and economic development first to achieve it. Listen to learn about Cascais’s transportation system and why accountability and transparency are at the core of how Cascais is becoming a smarter city.

Read more on Episode 16

Episode 50: Digital Forensics

On this episode, host Olivia Neal speaks to Detective Sergeant John Price from the West Midlands Police Force in the United Kingdom. He shares insights from the world of digital forensics and how investigators are using technology to help victims more effectively in the modern age.

Read more on Episode 50

Future of Infrastructure: Episode 15: Charting the Future of Water

Peter Fiske is the Executive Director of the National Alliance for Water Innovation (NAWI). He joined The Future of Infrastructure to talk to us about the future of water – and how infrastructure will need to change to combat climate change, become more efficient, and meet demand in the coming decades.

Read more on Episode 15

5 critical areas emergency response solutions must address

Efficient, effective emergency response is critical to public safety. Read this blog to learn more about the five critical areas emergency response solutions must address to ensure the highest levels of service.

Episode 49: Tech Saving Lives: A Fireside Chat with Chief Dan Munsey on Transforming Emergency Response

On this episode, host Olivia Neal speaks to San Bernardino Fire Chief Dan Munsey. Chief Munsey is also Chair of the International Association of Fire Chiefs Technology Council. He shares how embracing new technologies has brought opportunities to transform emergency response and help protect the two million residents of San Bernardino County.

Read more on Episode 49

Future of Infrastructure: Episode 14: Sustainability is an Opportunity for Transportation

Laura Tolkoff is the Transportation Policy Director at SPUR – the San Francisco Bay Area Planning and Urban Research Association. Laura joined the Future of Infrastructure to talk about why sustainability is an opportunity for transportation, and how SPUR is shaping San Francisco’s transportation system.

Read more on Episode 14

Securing the Future of Education

Read the blog by Microsoft’s Worldwide Cybersecurity Lead for the Public Sector and Global CTO for Education and learn more about how important it is that as our schools adopt more technology, and cyber threats increase, it’s vital to implement critical safeguards to ensure our schools don’t fall victim to cyberattacks.

Future of Infrastructure: Episode 13: Promoting Joy: The Role of Parks and Public Spaces in City Infrastructure

Phil Ginsburg is the General Manager of the San Francisco Recreation and Parks Department. He joined the Future of Infrastructure to talk about the importance and often overlooked role of parks as infrastructure that make cities work for their residents.

Read more on Episode 13

Welcome to the Future of Infrastructure

This year, The Future of Infrastructure is setting off on its own as a standalone podcast hosted on Microsoft’s Public Sector Center of Expertise. Learn more about this new podcast.

Cybersecurity and Student Safety in K12

Watch this webinar as technology leaders share their strategies for maintaining an effective balance of student safety, data privacy and cybersecurity in schools.

Listen to the Leading Innovation Podcast

Listen to the education focused podcast, Leading Innovation that shares ideas, strategies and insights about what’s working in schools and what’s not.

Listen to the SuperSpeaks Podcast

The SuperSpeaks podcast explores the hidden world of superintendents and system leaders of school districts in the US. Join Mark Sparvel from Microsoft Education in his effort to better understand what’s working for school leaders in these unprecedented times.

Microsoft K-12 Education Transformation Framework

A guide for education leaders to navigate the complexity of transformation, envision what’s possible, and develop a strategy to achieve it.

Episode 48: Technology Trends and Decision Advantage in Defense

On this episode, guest host AT Ball speaks to Retired Vice Admiral Ann E. Rondeau, President of the Naval Postgraduate School. Rondeau offers an inside look into how defense organizations can adopt digital tools and adapt with emerging technology.

Read more on Episode 48

Policy and Procurement: Building Blocks for a Successful Digital Transformation Strategy

Read our latest paper co-authored with global law firm Linklaters where we share perspectives on good public sector technology policy and procurement practices.

The Responsible Public Cloud

Read about Microsoft’s vision of the four fundamental building blocks of a responsible public cloud – inclusive economic opportunity, earning trust, protecting fundamental rights and building a sustainable future.

Microsoft Cloud for Sovereignty: The most flexible and comprehensive solution for digital sovereignty

Read more about Microsoft’s Cloud for Sovereignty, a solution that enables public sector customers to build and digitally transform workloads in the Microsoft Cloud while meeting their compliance, security and policy requirements.

Enabling Interoperability in the Future Operating Environment

Hear how organizations that are interoperable can respond with agility, leveraging technology to collect, analyze, and disseminate massive amounts of data.

Driving a cloud-enabled defense posture

Join this webinar to learn how cloud technology can help empower militaries to innovate at speed, improve operations, and enhance national security.

Modernizing the digital workplace for defense

Watch this webinar and explore how the future defense workplace can meet the needs and expectations of an evolving workforce, and how the hybrid model can improve collaboration, innovation, and well-being for defense workers around the world.

Episode 43: Future of Infrastructure: Lessons Learned from 100 Years of City Planning

Tom Wright is the CEO of the Regional Plan Association. He joined the podcast for a discussion of what they’ve learned by taking the long view of city and regional planning.

Read more on Episode 43

Episode 42: Future of Infrastructure: Building for Resilience

The Special Advisor for Climate & Sustainability at Columbia University talks about lessons learned from Hurricane Sandy and how a comprehensive infrastructure approach mitigates the impact of climate change.

Read more on Episode 42

Episode 41: Building blocks for digital transformation

Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft share insights from their paper on Building Blocks for a Successful Digital Transformation Strategy.

Read more on Episode 41

Blockchain for Tax Compliance

Improve your taxpayer experience by modernizing processes and using digital tools to make faster and more informed decisions. Discover how emerging blockchain technology allows government tax and revenue agencies to become more transparent and fight fraud.

Microsoft Industry Digital Forum: Key role of Public Finance Organizations in the Economy Rebuild

Hear how Public Finance Organizations can be a leading agent for economy rebuild and gain insights on each country’s approach to managing the COVID-19 crisis and restarting the economy and the role technology plays in these initiatives.

Cyber Resiliency in Government: Key Actionable Insights from the 2022 Microsoft Digital Defense Report

Worldwide Public Sector Security Lead Alvaro Vitta breaks down the 2022 Microsoft Digital Defense Report as it relates to cyber resiliency and outlines four core pillars and actions that governments must take action now on to protect their digital ecosystems.

Episode 38: Cybersecurity, Compliance and Cloud: Lessons from Singapore

Yeo Beng Huay leads the Governance Planning and Policy Division in GovTech, Singapore. Her team plans and formulates policies, standards, and guidance for government ICT and smart systems, and provides data driven management of compliance and risks.

Read more on Episode 38

Episode 37: Military Lessons on Cyberdefense

Dr. Marcus Thompson is a retired Major General and former Head of Information Warfare for the Australian Defense Force. On the second episode of our cybersecurity mini-series, Dr. Thompson talks with Alvaro Vitta about best practices for protecting sensitive data and why making risk-based decisions is so important.

Read more on Episode 37

Discover 5 lessons Microsoft has learned about compliance management

Compliance management is a complex process, one that gets increasingly more complicated the larger an organization grows. Read this blog to learn what you need to know as you embark on your compliance management journey to ensure valuable outcomes.

Helping state and local government agencies address cyber security

Cyber-attacks against state and local governments are increasing and with the workforce moving to remote work, vulnerabilities that may have been more fully protected by corporate networks are more easily exploited. Learn how you can ensure quality service delivery, safeguard your data, protect your digital infrastructure, and ensure privacy and regulatory compliance.

Embracing security and digital transformation in the COVID-19 era

As the world emerges from a global pandemic, nations face a pivotal moment for government technology. Read how governments at every level are more now than ever before vulnerable to cyberattacks.

Empowering Women in the Public Sector

A new book by e.Republic and Microsoft aims to inspire the next generation of female leaders by sharing the real-life experiences of six public sector women who have made a difference in their organizations and for the constituents they serve.

Build infrastructure partnerships for lasting impact: Microsoft at ITS World Congress

Governments want strong partnerships that are wide in their view and deep in their commitment. Brief partnerships can be a nice set-up for quick wins, but the ones that last build on those wins for lasting impact. Learn more about how Microsoft is facilitating partnerships to advance infrastructure goals at the ITS World Congress.

Episode 33: Future of Infrastructure: Be Nimble to Succeed

Ratna Amin, Project Director for the City Administrator Office at the City of Oakland joined us to discuss how civic organizations are pushing governments to get transit infrastructure right – and the complexity of defining success.

Read more on Episode 33

Data Collaboration: Enabling Fair, Safe Trade

Read more about the urgent need for data collaboration and positive ways to enhance digital collaboration in customs and trade. The significant benefits include ensuring simpler procedures for importers and exporters as well as improving trade facilitation to foster economic growth.

Digital Transformation of Tax Administration

Learn more about the digital transformation journey that tax administrations will need to embark on to help their countries’ overall health and stability, economic growth, and attractiveness to investors.

Episode 30: Restricted data in the cloud

Rear Admiral António Gameiro Marques is the Director General of the Portuguese National Security Authority, which includes the National Cybersecurity Center.

Read more on Episode 30

Episode 29: Future of Infrastructure: Focusing on Long-Term Outcomes

CEO of Infrastructure Western Australia Philip Helberg joined Jeremy Goldberg for our latest discussion on the Future of Infrastructure. Infrastructure has to serve people in the long term and this discussion is all about how to effectively make long term plans for infrastructure investment, and just as importantly, how to know if your plan is working.

Read more on Episode 29

Episode 28: Future of Infrastructure: Changing Lanes: Equity in Transit

Seleta Reynolds, former GM of LADOT Los Angeles Department of Transportation (LADOT) joined Jeremy Goldberg to talk about the impact of our transit system on women and how we can build more effective and equitable transportation systems.

Read more on Episode 28

Episode 27: Future of Infrastructure: Be Obsessed with Delivering the Basics

Changing the face of Cleveland’s lakefront has been a long-term project. Cleveland Mayor Justin Bibb joined Jeremy Goldberg in our latest Future of Infrastructure episode to talk about the importance of building trust and equity by investing in infrastructure like the lakefront and getting the basics right.

Read more on Episode 27

Episode 26: What the UAE government can teach us about innovation

Her Excellency Huda Al Hashimi is the Deputy Minister of Cabinet Affairs for Strategic Affairs to the United Arab Emirates Government. She also leads the Mohammed bin Rashid Centre for Government Innovation.

Read more on Episode 26

IDC Whitepaper: Environmentally sustainable procurement in government

A new IDC White Paper investigates the expanding role of environmental sustainability in government procurement, with a focus on technology and emerging policies on indirect emissions

Episode 24: Future of Infrastructure: Re-linking a Community

How can city leaders tackle the inequities of infrastructure built in the past? In this episode, Mayor Quinton Lucas joined guest host Jeremy Goldberg to talk about the legacy of U.S. Highway 71 in Kansas City, a divided community, and how he is using the U.S.’s Infrastructure Bill to build more equitable infrastructure.

Read more on Episode 24

Episode 23: Coming up: Future of Infrastructure

Public Sector Future host, Olivia Neal, is passing the baton to Jeremy Goldberg for a group of episodes that dive deep into the future of infrastructure. Jeremy explains why this is an important topic, what we actually mean when we talk about infrastructure, and what you can expect to hear in this special miniseries.

Read more on Episode 23

Report from Gartner®: Top Trends in Cyber Security, 2022

Around the world Microsoft experts are working constantly with governments and public sector organizations to tackle cyber security threats.

World Bank Report: Government migration to cloud ecosystems

The Microsoft Public Sector Center of Expertise is proud to have supported the development of World Bank’s new report, Government Migration to Cloud Ecosystems: Multiple Options, Significant Benefits, Manageable Risks.

Lessons from a year of ‘Public Sector Future’

Discover lessons learned from Olivia Neal, Director of Microsoft’s Public Sector Center of Expertise, as she reflects on one year of hosting the ‘Public Sector Future’ podcast.

Developing Public Sector markets together

Antonio de Palmas, Vice President of Global Market Development in Microsoft’s Worldwide Public Sector team shares how developing a market together is essential for growth and Microsoft’s Public Sector partnership approach pivot.

Episode 19: Digital India – Part 2

Abhishek Singh is the CEO of MyGov, National e-Governance Division, and Digital India Corporation in the Government of India’s Ministry of Electronics and IT. Discover how he provides assisted access to digital services, works across various levels of the government, and implements data standards and service integration. Singh dives into projects like DigiLocker and shares where he draws inspiration from.

Read more on Episode 19

Episode 18: Digital India – Part 1

Abhishek Singh is the CEO of MyGov, CEO, National e-Governance Division and MD & CEO, Digital India Corporation in the Government of India’s Ministry of Electronics and IT. Discover Singh’s priorities in his roles, his communications and engagement approaches, the structure of Digital India, and how the pandemic transformed and continues to impact hybrid work in India.

Read more on Episode 18

Episode 12: Taking defense and intelligence to the cloud edge

Mike Schrock is the Vice President of Global Alliances at Thales, leading work on technology initiatives involving the intersection between cloud technology, data security, public trust, digital payments, and society.

Read more on Episode 12

Episode 6: e-Estonia: Using Data to Deliver Trusted Services

Siim Sikkut is the Government CIO of Estonia, which has been called ‘the most advanced digital society in the world.’ He was named one of world’s top 20 most influential people in digital government by Apolitical in 2018 & 2019. He is the chair of OECD Working Party of Senior Digital Government Officials.

Read more on Episode 6

Research: Digital Approaches for Sustainability

New research from Microsoft and EY explores how digital approaches can support Public Sector organizations in achieving their sustainability goals.

Episode 1: Rules as Code

New research is rethinking one of the core functions of government – rule making. In this episode, we talk to Alex Roberts, the Deputy Head of the Observatory of Public Sector Innovation at the OECD.

Read more on Episode 1