Top Technology Trends in Government for 2024

Aimed at CIOs, digital leaders and decision makers in Government organizations, this new Gartner research identifies the top technology trends emerging in 2024, provides strategic planning assumptions, analysis and recommendations on action to take now.

Empowering Education and Inspiring Learning with AI

The Era of Artificial Intelligence (AI) is upon us, and the speed of Generative AI adoption has been incredible. Read this article to learn more about how AI can empower educators and improve student outcomes through personalized and democratized learning.

IDC MarketScape: Smart Cities Platforms

This IDC study represents a vendor assessment of the current market for worldwide Internet of Things applications platforms for Smart Cities.

Episode 63: A Connected and Citizen-Centered City: Lessons from Brussels

Mary Odile Lognard shares the approach that she and her team have taken to enable the digital transformation of the City of Brussels. She introduces BRUCE, the new omni-channel platform used by the city, explains the impact of this work, as well as her lessons for others.

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How to Use Low-Code Technologies to Improve Efficiencies in Your Government Organization

Government organizations are looking to find ways to create efficiencies and make the most out of their budgets. The ability to innovate with low code/no code tools can assist you in increasing innovation while accelerating digital transformation. Increasing your skills in this area will allow you to easily develop and quickly deploy new applications for both internal and external use, tailored to your specific needs.

Episode 62: Transforming Public Sector Services with Generative AI

Robyn Scott, CEO and Co-founder of Apolitical, uses examples from Japan, Canada, and Portugal to explore the potential for generative AI to transform government operations. She shares the lessons other public sector organizations can learn and the ‘balance towards optimism’ of public servants.

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Reimagining Public Sector Services with Generative AI

New report from Apolitical and Microsoft shares case studies of Generative AI being used by public servants around the world.

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Use-Case Prism: Generative AI for Government Contact Centers

To support you in building your understanding and awareness of emerging trends, we are offering complimentary access to this new Gartner report for a limited time.

A New Era of Tech Empowered Cities

IDC research shares insights on Generative AI opportunities for cities, and local and regional Governments.

The Necessity of Hyperscale Cloud in Defense

New report that shares insights into the need for defense and intelligence organizations to adopt hyperscale cloud and build digital advantage.

Unlock the Value of Your Data: Create a Unified Data Estate to Transform Government Operations

Data is a vital asset for government agencies, as it can help deliver better public services, improve operational efficiency, and enhance citizen engagement. Learn how to unlock value from your data by unifying it and using AI technology to help you analyze and understand your data.

How to Build and Deploy a Chatbot for Public Sector Services

Watch this training video to learn how to build and deploy a conversational assistant or chatbot. This is a simple project and a great way to explore AI and see how it works in a low-risk setting.

Advancing AI Procurement and Adoption

This paper explores the political, socio-economic, and legal issues associated with the procurement of AI technologies by the public sector. We share the work Microsoft is doing to promote the responsible use of AI as well as the work we are doing with our customer community to build trust in AI.

Cloud Migration Cost Management Resources

A cost management strategy is an essential consideration when migrating or operating in the cloud. Explore these resources to help you plan, operate and optimize your cloud environment.

Cloud Financial Models

Watch these training modules to help you understand the financial aspects of migrating to the cloud.

Hyperscale Cloud Capabilities at the Tactical Edge

In the ever-changing global defense landscape, hyperscale cloud capabilities are emerging as a competitive advantage to support and transform mission outcomes. This paper shares Microsoft’s insights on how defense missions can deliver secure edge computing in remote or hostile environments.

Transforming Sub-Surface Operations

As the future of military operations evolve the need to embrace emerging and innovative technologies is crucial. Subsurface operations are a vital component to maintaining national security. This paper shares insights on how cloud-based technologies can help optimize traditional and emerging naval operations and defense strategies.

Kuwait’s Digital Landscape

This paper provides a holistic understanding of the digital landscape within Kuwait, encompassing an analysis of the challenges, opportunities, and potential areas for growth.

Episode 61: Digital Transformation in Modern Military Operations: Insights from General Bob Brown

With an overwhelming amount of information available in the world today, General Bob Brown discusses the need for advanced technology to make quick, informed decisions, and the significance of collaboration with allies and partners.

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Public Sector Talks: Interviews with Government Leaders

Watch a series of insightful interviews with Government leaders who are sharing their learnings from successful digital projects where technology is helping to better serve citizens, customers, and the local economy.

Episode 60: Leveling the Cybersecurity Playing Field with AI, Machine Learning and Cloud

Using artificial intelligence, machine learning, and cloud to address cybersecurity challenges in the Public Sector.

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Migrate Your Workloads to the Cloud and Modernize Your Government Organization

Read this article to learn more about the many benefits of migrating your data to the cloud and what you can do to get started.

Harness the Power of Cloud: Guidance to Help You Along Your Adoption Journey

Watch this training video and learn about the steps of a cloud migration and how to make the process as smooth as possible.

Episode 59: Modernizing National Approaches to Cybersecurity

Sami Khoury is the Head of the Canadian Government’s Centre for Cyber Security. As Canada’s technical authority on cyber security, the team use their expertise to keep safe the information and systems that Canadians rely on, to protect and defend the country’s cyber assets and to lead Canada’s federal response to cybersecurity events.

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Decoding AI: Part 1, Introduction to generative AI

Learn about the emerging field of generative AI and what this technology can mean for government. This series will not only help you understand how generative AI can help increase your organization’s productivity, but also how it can be used to supercharge innovation in incredible new ways.

Episode 58: Cybersecurity in an AI-Driven Landscape

Cybersecurity stands at the forefront of global concerns, and recent advancements in generative AI have opened new avenues for both progress and peril. Guest host Alvaro Vitta and Tom Burt, Corporate Vice President of Customer Security and Trust at Microsoft, delve into the insights from the 2023 Microsoft Digital Defense Report.

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Microsoft Learn Educator Center

Dive deep into learning with interactive lessons, earn professional development hours, acquire certifications and find programs that help meet your goals.

How to Modernize Your Public Sector Security Operations Center

Take the training and learn about the importance of modernizing security operations centers (SOC) in public sector organizations and the steps involved in SOC modernization.

Protect Your Government Organization from Cyber Threats

As governments expand their digital ecosystem and cyber threats increase and attacks become more sophisticated, it’s never been more important than it is right now to do everything in your power to protect your digital estate and that starts with having the ability to detect threats early.

Hype Cycle™ for Digital Identity, 2023

Gartner research finds that “as digital identity becomes fundamental in everyone’s lives, organizations’ identity and access management challenges multiply.” Aimed at security and risk management leaders, this new Gartner report identifies innovations in digital identity, analyses their position in the ‘hypecycle’, and recommends how these can be used to address challenges.

Create a Secure and Productive Working Environment for Government Employees

Working remotely is the new norm and governments are equipping employees with the tools to work from anywhere. Learn what actions you can take to create a secure and productive environment for your workforce.

Introduction to Cloud Computing

When governments utilize cloud computing they can accomplish a great deal more with fewer resources. Watch this video to learn more about the basics of cloud computing.

Top Technology Trends in Government for 2023

Aimed at CIOs, digital leaders and decision makers in Government organizations, this new Gartner research identifies the top technology trends emerging in 2023, provides strategic planning assumptions, analysis and recommendations on action to take now.

Let’s Talk About Cloud: Part 1

In a series of short posts, Dave Sloan, Chief Technology Officer in Microsoft’s Worldwide Public Sector team, addresses key issues in understanding the cloud and shares his perspectives from discussions with governments around the world.

Introduction to Generative AI

Watch Kate Maxwell, CTO in Microsoft’s Worldwide Public Sector Team at Tech Live London as she presents on Generative AI: Demystifying the Hype, Busting the Myths, and Harnessing the AI Revolution.

Public Sector Tech Community

Your community for best practices, the latest news, and discussions surrounding the Public Sector, Local and State Governments.

Get Certified: Microsoft Certifications

Earn certifications that show you are keeping pace with today’s technical roles and requirements. Microsoft has certification paths for many technical job roles. Each of these certifications consists of passing a series of exams to earn certification.

Power Platform in a Day workshops

Register to attend a virtual one-day training workshop and learn how to use Microsoft’s Power Platform.

Microsoft Azure Connected Learning Experience (CLX)

Register for this training program that sets a trajectory for aspiring learners and working professionals to be Azure experts. The CLX program offers a personalized journey that aims to optimize learning experience while maximizing return on time invested. The 4 Step Program is purposely driven to deliver exam readiness with a perspective and personalized learning journey, curated to meet every learner’s need.

Optimize government operations with Azure

In this learning path, you’ll learn about the value that Azure can bring to governments as they transition their workloads to the cloud. Explore how Azure keeps to strong principles and commitments that give public sector customers confidence that their data is secure.

Microsoft Training & Special Events

Explore special events and learning opportunities created to help you expand your expertise, learn new skills, and build community.

Episode 53: Building a platform for digital skills

Host Olivia Neal talks to H.E. Ohood Khalfan Al Roumi, Minister of State for Government Development of the Future in the United Arab Emirates. She explains how the UAE are approaching building digital skills at scale through their Jahiz platform, and why understanding digital needs to start from the top.

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Public Sector Procurement Fit for the Digital Age

Andrew Cooke, Global Policy Lead in Microsoft’s Worldwide Public Sector team, shares a new paper outlining how public sector organizations can address common issues preventing digital transformation progress and build flexible, collaborative, and outcomes-focused approaches to procurement.

Evolving the Skills of Your Public Sector Workforce

Whether you’re training employees for the first time, refreshing, or advancing skills, evolving your workforce’s skillset can be a big time and resource commitment for public sector organizations. However, to continue providing vital services to the public, your employees must remain knowledgeable and have the technical skills to keep up with changing technology.

Episode 52: The importance of skilling in the digital world

On this episode, host Olivia Neal talks to Geoff Connell, the Chief Digital Officer for Norfolk County Council. He shares successful approaches for training and upskilling employees, building digital skillsets, and getting the most from your investment in technology.

Read more on Episode 52

Understanding Digital Transformation in Government

Digital transformation is upon us and for every government, change is happening fast. Microsoft partnered with the United Arab Emirates (UAE) Government Development and the Future Office to create a training module that outlines best practices to support your organization’s digital transformation efforts.

Data Culture: Data Driven Organizations

Learn more about the importance of having a data driven organization and the steps you can take to build a data culture.

Cutting Edge Technologies to Improve Government Performance and Service

Learn more about emerging technologies like cloud computing, artificial intelligence (AI), big data, and internet of things (IoT). Explore the benefits and risks of each and how governments across the globe are implementing them in their organization.

Episode 51: The UK’s Police Digital Service

On this episode, host Olivia Neal speaks to Ian Bell, CEO of the UK’s Police Digital Service. He offers an inside look into the role of the Police Digital Service and how it is harnessing the power of digital, data and technology to enable UK policing to better protect the communities it serves.

Read more on Episode 51

Episode 50: Digital Forensics

On this episode, host Olivia Neal speaks to Detective Sergeant John Price from the West Midlands Police Force in the United Kingdom. He shares insights from the world of digital forensics and how investigators are using technology to help victims more effectively in the modern age.

Read more on Episode 50

Report from Gartner®: Predicts 2023: Justice and Public Safety Seizes New Opportunities to Address Evolving Demands

Gartner research finds that Justice and Public Safety (J&PS) organizations have “progressed the foundational elements of digital transformation for a number of years by investing in high-availability networks, IP-based systems, and analytics capabilities.

Insights into Generative AI Technology

Continuing our series of insights into the use of generative AI in the Public Sector, Dave Sloan, Chief Technology Officer in Microsoft’s Worldwide Public Sector team shares more detail on the Azure Open AI Service.

Tech Unicorn fast tracks better collaboration in virtual courtrooms with Azure and Microsoft Teams

Learn about Tech Unicorn’s ‘Unicorn Digital Courtroom’ and how it’s delivering a full-featured virtual hearings solution that’s optimized for all parties involved, including judges, court clerks, defendants, claimants, and legal counsel.

Orange County Superior Court Modernizes Case Management Systems Data to Better Serve Community

Read how the Orange County Superior Court unified data from its disparate case management systems to improve operational efficiency and effectiveness and introduce better data-driven decision making.

The new world of court proceedings requires new set of digital tools

The courtroom has evolved from a pure physical domain to a hybrid of in-person and remote parties. Having an accessible, secure, and single source of truth, available through an integrated technology platform has never been more essential. Learn more about this changing landscape and the digital tools that can be used to transform.

Digitizing case management to increase employee efficiency

Read about San Bernardino County’s digital transformation journey as they digitized paper-based processes and moved the office to a modern software platform.

Early wins and long-term vision: Choosing Microsoft as the platform for Cheshire policing

The Cheshire Constabulary is responsible for policing 950 square miles across the English county of Cheshire and employs 5,000 staff who serve the 440,000 households and one million residents of the county. The Force has led the way in technology adoption in UK policing in many areas. It saw the need for an agile and mobile workforce early on.

Forensic Review Powered by Microsoft Azure and FTK

Listen to this podcast hosted by Exterro as they take a deeper look into Microsoft Azure cloud solutions with David Williams from Microsoft’s Public Safety & Justice team.

Revolutionizing Operations for More Effective Emergency Response

Watch this webinar to learn more about how automating processes, modernizing your communications platforms, and integrating disparate systems can help reduce response times dramatically and ease the burden on first responders.

Episode 49: Tech Saving Lives: A Fireside Chat with Chief Dan Munsey on Transforming Emergency Response

On this episode, host Olivia Neal speaks to San Bernardino Fire Chief Dan Munsey. Chief Munsey is also Chair of the International Association of Fire Chiefs Technology Council. He shares how embracing new technologies has brought opportunities to transform emergency response and help protect the two million residents of San Bernardino County.

Read more on Episode 49

Generative AI and the Public Sector

Artificial Intelligence is changing the game for organizations of all types. New advanced natural language processing capabilities have captured the world’s imagination. They have the potential to revolutionize both the way governments interact with citizens and how the sector addresses today’s challenges.

Securing the Future of Education

Read the blog by Microsoft’s Worldwide Cybersecurity Lead for the Public Sector and Global CTO for Education and learn more about how important it is that as our schools adopt more technology, and cyber threats increase, it’s vital to implement critical safeguards to ensure our schools don’t fall victim to cyberattacks.

Welcome to the Future of Infrastructure

This year, The Future of Infrastructure is setting off on its own as a standalone podcast hosted on Microsoft’s Public Sector Center of Expertise. Learn more about this new podcast.

Listen to the Leading Innovation Podcast

Listen to the education focused podcast, Leading Innovation that shares ideas, strategies and insights about what’s working in schools and what’s not.

Listen to the SuperSpeaks Podcast

The SuperSpeaks podcast explores the hidden world of superintendents and system leaders of school districts in the US. Join Mark Sparvel from Microsoft Education in his effort to better understand what’s working for school leaders in these unprecedented times.

Adoption and implementation of a digital identity strategy

As the world becomes increasingly digitized and many everyday services move online, physical methods of identity verification are, in many cases, no longer fit for purpose. Learn more about how you can adopt and implement a successful strategy.

Episode 48: Technology Trends and Decision Advantage in Defense

On this episode, guest host AT Ball speaks to Retired Vice Admiral Ann E. Rondeau, President of the Naval Postgraduate School. Rondeau offers an inside look into how defense organizations can adopt digital tools and adapt with emerging technology.

Read more on Episode 48

Policy and Procurement: Building Blocks for a Successful Digital Transformation Strategy

Read our latest paper co-authored with global law firm Linklaters where we share perspectives on good public sector technology policy and procurement practices.

Episode 47: Preparing tax operations for new technologies

On this episode, host Olivia Neal meets Prof. Dennis Weber and Dr. Dennis Post. They share insights from the CPT research project (cashless, platform-based and technology-driven) on the impacts and opportunities for tax operations of emerging technologies, such as cryptocurrencies, blockchain, and artificial intelligence.

Read more on Episode 47

The Future Powered By Hyperscale Cloud Computing with Dave Sloan of Microsoft

Listen to this podcast hosted by Foley & Lardner LLP as they discuss hyperscale cloud computing with Microsoft’s Dave Sloan, CTO for Worldwide Public Sector.

Kristiansund Kommune: Transforming the Norwegian public sector through the cloud

Read more about Kristiansund Kommune’s migration to the cloud and how they are using it to develop ground-breaking solutions specifically designed for its community.

Bank of Canada invests in cloud, builds complementary staff upskilling with Microsoft Learn

Read how the Bank of Canada became a smart, agile, cloud-first organization, adopting the latest cloud technologies to transform its central banking operations required a corresponding upskilling of staff.

South London Partnership innovates with Azure & the IoT to protect and better serve its residents

Read how the South London Partnership used technology to improve the day-to-day lives of their residents and how they are using data to transform operations and opportunities.

The Responsible Public Cloud

Read about Microsoft’s vision of the four fundamental building blocks of a responsible public cloud – inclusive economic opportunity, earning trust, protecting fundamental rights and building a sustainable future.

Microsoft Cloud for Sovereignty: The most flexible and comprehensive solution for digital sovereignty

Read more about Microsoft’s Cloud for Sovereignty, a solution that enables public sector customers to build and digitally transform workloads in the Microsoft Cloud while meeting their compliance, security and policy requirements.

Microsoft Cloud Adoption Framework for Azure

The Cloud Adoption Framework is proven guidance that’s designed to help you create and implement the business and technology strategies necessary for your organization to succeed in the cloud.

Episode 46: Becoming a Digital Government: Lessons from Ukraine

On this episode, host Olivia Neal speaks to Gulsanna Mamediieva, of the Ministry of Digital Transformation of Ukraine. She shares how the government has embraced digital transformation and digital identity, and how this has supported citizens during the war.

Read more on Episode 46

Microsoft for Defense and Intelligence: Secure the digital defense ecosystem and improve interoperability

Learn more about how to achieve the necessary level of interoperability while ensuring that your data is secure.

Episode 45: Digital Collaboration in Defense: Using technology to enable secure cooperation

On the second episode of our Defense and Intelligence mini-series, guest host AT Ball talks to Perry Smith of Myriad Technologies. Perry shares an inside look into the technology that enables secure collaboration between defense organizations.

Read more on Episode 45

Driving a cloud-enabled defense posture

Join this webinar to learn how cloud technology can help empower militaries to innovate at speed, improve operations, and enhance national security.

Modernizing the digital workplace for defense

Watch this webinar and explore how the future defense workplace can meet the needs and expectations of an evolving workforce, and how the hybrid model can improve collaboration, innovation, and well-being for defense workers around the world.

Episode 44: Defense & Intelligence: Adopting digital engineering

On the first episode of our Defense and Intelligence mini-series, Microsoft’s AT Ball is joined by Rob Clifford, Chief Data Officer for BAE Systems, Maritime and Land Division. They discuss how digital engineering and cloud-enabled technologies support mission outcomes.

Read more on Episode 44

Episode 41: Building blocks for digital transformation

Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft share insights from their paper on Building Blocks for a Successful Digital Transformation Strategy.

Read more on Episode 41

Top Strategic Technology Trends for 2023: Report from Gartner®

Gartner research investigates ten strategic technology trends and recommends actions to address these.

Modernizing Cybersecurity in Public Finance Organizations

There are two major forces driving cyberattacks against Public Finance organizations – money and socio-political disruption. This blog details the potential effects of an attack on a Public Finance organization and what organizations can do now to protect themselves.

Episode 40: Digital Innovation in Tax and Customs

Mick Connolly is the Head of IT Innovation for HM Revenue and Customs in the UK. He chats with guest host Steve Barr about using technology to reach your goals and the importance of innovation in tax and customs operations.

Read more on Episode 40

Episode 39: The future of tax operations

Jeff Saviano is the Global Tax Innovation Leader for EY. In the first episode of our Public Finance mini-series, Jeff tells Olivia about the intersection of tax and innovation and shares what he sees in the future of public finance.

Read more on Episode 39

Living in Unprecedented Times: Focusing on Solutions Through Partnership & Technology

This article by Microsoft’s Worldwide Public Sector Director of the Public Finance Industry Valentina Ion outlines some of the top post-pandemic global challenges how technology has evolved to help us solve these problems.

Microsoft collaborates with the Nigerian government to accelerate digital transformation in the country

Read how Microsoft is helping the Government of Nigeria become a more digital economy by implementing foundational elements like connectivity, skilling and digital transformation.

Blockchain for Tax Compliance

Improve your taxpayer experience by modernizing processes and using digital tools to make faster and more informed decisions. Discover how emerging blockchain technology allows government tax and revenue agencies to become more transparent and fight fraud.

Building Trust with Secure Services: Six Technology Updates for Government

As technologies evolve and people encounter more and more innovation in their everyday lives, they begin to expect more from government services as well. People also expect privacy and security on all levels, from basic data like name and address, to tax records or health information. Learn about six specific technology updates you can do that have the most potential to deliver trusted and secure services.

Using Data and Analytics for Maximum Impact in Tax Authorities

Learn more about how the use of data has become a valuable raw material for the development of the economy to enable growth, create jobs, improve well-being, citizen safety and much more.

Microsoft Industry Digital Forum: Key role of Public Finance Organizations in the Economy Rebuild

Hear how Public Finance Organizations can be a leading agent for economy rebuild and gain insights on each country’s approach to managing the COVID-19 crisis and restarting the economy and the role technology plays in these initiatives.

Brazilian state embraces explainable AI for a fair and sustainable tax environment

Hear how the state of Ceará in Brazil improved the monitoring of tax compliance among its retail vendors to enable an equitable and economically sustainable tax environment by adopting the HMX Tax Intelligence System (TIS) solution, featuring proprietary use of AI to identify compliance issues and provide detailed explanations for efficient follow-up.

Ministry of Economy, Trade and Industry Leveraging Power Platform to Accelerate the DX of Administrative Services

Read how the Ministry of Economy, Trade and Industry in Japan used Microsoft’s Power Platform to build an online administrative procedure platform aimed at accelerating its digital transformation.

The City of Columbus elevates finance, purchasing, commerce, and budget planning with Dynamics 365

Read how the City of Columbus in Ohio is using Dynamics 365 to modernize processes relating to financial accounting and budgeting to ensure resources are being effectively managed.

Cyber Resiliency in Government: Key Actionable Insights from the 2022 Microsoft Digital Defense Report

Worldwide Public Sector Security Lead Alvaro Vitta breaks down the 2022 Microsoft Digital Defense Report as it relates to cyber resiliency and outlines four core pillars and actions that governments must take action now on to protect their digital ecosystems.

Episode 38: Cybersecurity, Compliance and Cloud: Lessons from Singapore

Yeo Beng Huay leads the Governance Planning and Policy Division in GovTech, Singapore. Her team plans and formulates policies, standards, and guidance for government ICT and smart systems, and provides data driven management of compliance and risks.

Read more on Episode 38

Episode 37: Military Lessons on Cyberdefense

Dr. Marcus Thompson is a retired Major General and former Head of Information Warfare for the Australian Defense Force. On the second episode of our cybersecurity mini-series, Dr. Thompson talks with Alvaro Vitta about best practices for protecting sensitive data and why making risk-based decisions is so important.

Read more on Episode 37

Accelerating Security Innovation for Governments with the Intelligent Cloud

Watch this Microsoft Ignite session and learn more about the needs and challenges in securing hybrid workspaces across government and how to enable secure collaboration across hybrid workspaces.

City of Saint John triumphs over ransomware attack with Bulletproof and Microsoft Security solutions

Learn how the City of Saint John in Canada came back stronger than ever before from a crippling ransomware attack with the help of a host of Microsoft Security solutions.

Defending Your Data

Learn how Microsoft responds to data protection, privacy, and residency requirements. Through a collection of learning modules, webpages and articles you will learn about: data protection and privacy, data classification, data residency, data governance and compliance, how to optimize government operations with Azure, and how Microsoft secures our own datacenters.

Secure Identities and Access

Learn about the important role that digital identity plays within your digital transformation journey. Through a collection of learning modules, webpages, articles, videos, and blogs you will learn about: secure identities, identity and access management, permissions management and decentralized identity.

Defending Ukraine: Early Lessons from the Cyber War

This Microsoft report outlines five early lessons we can learn from the war in Ukraine and steps we need to take to ensure protection of democracy’s future.

RapidDeploy drives innovation in public safety with cloud-native mapping and analytics using Azure for US Government and Power BI

Learn how RapidDeploy partnered with Microsoft to build its cloud-native emergency response platform with high availability and cybersecurity in mind.

Finnish Tax Administration builds citizens’ trust with a more secure cloud platform

Learn how the Finnish Tax Administration is protecting the data of millions of citizens by implementing a new security strategy and promoting an organization-wide cultural shift away from the traditional security models.

Government of Nunavut comes back stronger after ransomware attack with Microsoft security solutions

Read how Microsoft’s elite cybersecurity DART team quickly helped the Government of Nunavut, Canada when a ransomware attack shut down computer systems.

Cyber security with Microsoft Sentinel at the forefront of regional ambition

Read how Salford City Council is keeping its digital infrastructure safe by creating a commercial security operations centre built on a public-sector-operated platform and Microsoft Sentinel.

Episode 36: Cyber Resilience in Government

Tom Burt is the Corporate Vice President of Customer Security and Trust at Microsoft. On the first episode of our Cybersecurity mini-series, Tom tells Alvaro Vitta about the trends he’s seeing, working with the government in Ukraine on cyber defense, and how public sector organizations can be better prepared for future attacks.

Read more on Episode 36

Data Collaboration: Enabling Fair, Safe Trade

Read more about the urgent need for data collaboration and positive ways to enhance digital collaboration in customs and trade. The significant benefits include ensuring simpler procedures for importers and exporters as well as improving trade facilitation to foster economic growth.

Transforming Tax and Revenue Management

Read more about tax and revenue management in the new digital age and how cloud technologies have helped some revenue agencies in the areas of taxpayer engagement, compliance management, worker productivity, and the modernization of legacy systems.

Digital Transformation of Tax Administration

Learn more about the digital transformation journey that tax administrations will need to embark on to help their countries’ overall health and stability, economic growth, and attractiveness to investors.

Arizona MVD engages citizens and delivers value with the cloud

Learn how Arizona’s Motor Vehicle Division continues to build on a history of technology firsts by taking another leap forward with a modern, cloud-powered super portal delivering secure, improved, and expanded online services – with the potential to transform other government transactions – all without costing taxpayers an additional penny.

Tel Aviv engages citizens with innovative digital services, public participation

The city of Tel Aviv has undergone a transformation to become a “smart city” that uses technology to improve the operation of city government and the lives of its citizens. With programs such as the DigiTel Residents Club and the DigiTel mobile app, Tel Aviv is offering innovative electronic services to the public and finding ways to make citizens into stakeholders in the running of the city.

Ontario Power Generation: Powering a sustainable future with digital innovation

Learn how the Ontario Power Generation (OPG) in Canada is leading the drive for decarbonization while balancing economic and environmental benefits, and electricity needs by using Microsoft AI to help forecast prices, deliver value to Ontario, and move a step closer toward a carbon-neutral future.

DC Water implements Microsoft Azure and PowerApps to better support customers

Spurred by the pandemic, DC Water continued to migrate most of its applications and workforce systems to the cloud as the agency adjusted to working remotely while fulfilling utility customer requests. The agency now runs nearly 100% of its apps and IT systems in the cloud, minimizing the need for paper tracking, in-person interaction, and multiple inflexible technology systems.

Driven by data: Transport for Greater Manchester keeps its residents on the go

Monitoring traffic and keeping it flowing are primary goals for the Transport for Greater Manchester (TfGM). Read how their shift to Azure Stack HCI gave them the opportunity to consolidate physical servers and utilize cloud-based services. TfGM now receives real-time alerts and is able to avert potentially disaster events and keep transport services functioning smoothly.

Improve the safety of daily life with “DX of government”

Japan is transforming the way they inspect their roads, bridges and tunnels making their infrastructure safer for their residents using an Azure-based platform. Inspectors can now access their inspection records from smartphones or computer, enabling them to rapidly share and analyze data.

Episode 30: Restricted data in the cloud

Rear Admiral António Gameiro Marques is the Director General of the Portuguese National Security Authority, which includes the National Cybersecurity Center.

Read more on Episode 30

IDC Whitepaper: Environmentally sustainable procurement in government

A new IDC White Paper investigates the expanding role of environmental sustainability in government procurement, with a focus on technology and emerging policies on indirect emissions

Introduction to: Migrating .NET Apps to Azure

Discover how the new Azure Migrate integration with the Azure App Service migration assistant will enable you to assess and migrate .NET web apps in bulk to Azure App Service. Learn how these tools migrate to a standalone site, single server, or entire datacenter saving your agency valuable time and money.

How the Department for Work and Pension Drove Culture Transformation

Learn from Public Sector Digital Skills expert Lee Jones, how the United Kingdom’s Department for Work and Pension transformed their agency culture and increased citizen impact through Microsoft digital skills initiatives.

Report from Gartner®: Top Trends in Cyber Security, 2022

Around the world Microsoft experts are working constantly with governments and public sector organizations to tackle cyber security threats.

Episode 22: Government migration to cloud ecosystems

Dr. Rami Amin is based in the Digital Development Practice at the World Bank Group, leading global advisory work on how to accelerate digital transformation, sectoral investment, and economic growth. He is a lead author of the World Bank’s Government Cloud Migration report.

Read more on Episode 22

World Bank Report: Government migration to cloud ecosystems

The Microsoft Public Sector Center of Expertise is proud to have supported the development of World Bank’s new report, Government Migration to Cloud Ecosystems: Multiple Options, Significant Benefits, Manageable Risks.

Emissions Impact Dashboard

Track and reduce your organization’s carbon emissions related to Microsoft cloud services usage, with the Microsoft Emissions Impact Dashboard.

How digital transformation can help advance Public Sector sustainability goals

In the OECD’s 2021 Development Co-operation Report, learn how digital approaches and partnerships can help public sector organizations advance more quickly.

Microsoft Sustainability

Check out Microsoft’s cloud–based technology solutions that can help you move forward on your sustainability journey.

Sustainability e-book

Get guidance and information about Microsoft sustainability solutions to help start your sustainability journey.

Building trust and security in government

Join this webinar to hear from government experts at Microsoft about practical use cases and steps you can take to protect your organization from unwanted threats.

Episode 12: Taking defense and intelligence to the cloud edge

Mike Schrock is the Vice President of Global Alliances at Thales, leading work on technology initiatives involving the intersection between cloud technology, data security, public trust, digital payments, and society.

Read more on Episode 12

HAX: Human-AI eXperience Toolkit

Microsoft’s new Human-AI eXperience Toolkit offers best practices and end-to-end guidance for teams developing AI systems that interact with people.

Episode 10: How to build a digital organization at scale

Jacky Wright spent two years on secondment to Her Majesty’s Revenue and Customs (HMRC), the UK’s tax and customs department, where she was their Chief Digital and Information Officer. In 2019, she rejoined Microsoft as Chief Digital Officer and Corporate Vice President.

Read more on Episode 10

Episode 9: Lessons from Denmark: Moving Operations to Cloud

Maria Hald spent 20 years in the Danish public sector before becoming the Public Sector Lead of Microsoft Denmark in 2020. We discuss her role as the Deputy Director General in the Ministry of Finance where she oversaw a shared service center for HR for central government agencies in Denmark.

Read more on Episode 9

Episode 8: Scaling Digital Transformation in Brazil

Luis Felipe Monteiro is the Secretary of Digital Government in Brazil. He oversees digital transformation of the federal government, and the supply and quality of public services. In 2020 he was named one of the World’s 50 Most Influential People Revolutionizing Government by Apolitical.

Read more on Episode 8

Episode 6: e-Estonia: Using Data to Deliver Trusted Services

Siim Sikkut is the Government CIO of Estonia, which has been called ‘the most advanced digital society in the world.’ He was named one of world’s top 20 most influential people in digital government by Apolitical in 2018 & 2019. He is the chair of OECD Working Party of Senior Digital Government Officials.

Read more on Episode 6