Content Library

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Content Library

Explore global research, case studies and podcasts on digital transformation and innovation in the public sector.

  • Edge Capability in the Era of AI

    Edge Capability in the Era of AI

    Cloud computing continues to emerge as a transformative technology for information-driven operations. Read this new paper and learn more about the evolving Microsoft tactical cloud platform and it’s applications in defense and intelligence operations.

    Read the paper
  • The Importance of Defining the Return on Investment for Skilling within Public Sector Organizations (Part 1) 

    The Importance of Defining the Return on Investment for Skilling within Public Sector Organizations (Part 1) 

    In the era of AI, the skilling of public servants has never been more important. However, unfortunately funding and resources allocated for skilling are often the first to be reduced when there is fiscal pressure. Read how conducting a robust ROI evaluation can help defend these budgets and improve program and employee performance.

    Read part one
  • Best Practices to Help You Define the Return on Investment for Skilling within Public Sector Organizations (Part 2)

    Best Practices to Help You Define the Return on Investment for Skilling within Public Sector Organizations (Part 2) 

    Microsoft’s Public Sector Center for Digital Skills recently collaborated with the ROI Institute and used their methodology to conduct a comprehensive evaluation study to assess the return on investment (ROI) of one of Microsoft’s customer’s skilling programs. Learn about practices to consider when you conduct your own ROI evaluation of one of your public sector skilling programs. 

    Read part two
  • Return on Investment Results (Part 3)

    Return on Investment Results (Part 3) 

    Discover the findings from a comprehensive evaluation study conducted by the ROI Institute on the Procurement for Practitioners Program, a 2-day training initiative designed specifically for procurement professionals in the public sector who are navigating the digital era. 

    Read part three
  • Build and Modernize AI Applications for Public Sector Services

    Build and Modernize AI Applications for Public Sector Services

    Public sector organizations have limited resources yet are always trying to deliver as much as possible for the public. Generative AI is becoming an increasingly important tool in helping public sector organizations in this effort as it can help increase productivity and improve service quality, specifically by building and modernizing applications that use AI capabilities.

    Explore the resources
  • Get started with Microsoft Cloud for Sovereignty

    Get started with Microsoft Cloud for Sovereignty

    Microsoft Cloud for Sovereignty is a solution designed to enable public sector organizations to deploy workloads in Microsoft Cloud while helping meet their specific sovereignty, compliance, security, and policy requirements. Take this course to gain a foundational understanding of Microsoft Cloud for Sovereignty and its capabilities.

    Take the course
  • The Value of Copilot for Microsoft 365 on Public Sector Organizations

    The Value of Copilot for Microsoft 365 on Public Sector Organizations

    Copilot for Microsoft 365 is an AI-powered workplace productivity tool that reduces repetitive tasks, automates processes, and accelerates creativity — all in a secure environment. Read this new commissioned study conducted by Forrester Consulting on behalf of Microsoft to understand the value of Copilot for Microsoft 365 for public sector organizations.

    Read the case study
  • Public Sector Future Podcast | Episode 67: Cyber, Communications and Collaboration in Defense: Insights from Lt. Gen. Alan Lynn (Ret.)

    Episode 67: Cyber, Communications and Collaboration in Defense: Insights from Lt. Gen. Alan Lynn (Ret.)

    Lt. Gen. Alan Lynn (Ret.) is the former Commander of the US Defense Information Systems Agency. He joins guest host AT Ball to share his insights on establishing cyber as domain, the role of technology in collaboration and communication, and the importance of understanding the needs of those in the field.

    Listen to the episode

  • Microsoft’s Generative AI Cyber Defense Program for Public Sector

    Microsoft’s Generative AI Cyber Defense Program for Public Sector

    How Microsoft is partnering with public sector entities to implement an AI-centric cyber defense program that can protect their digital ecosystem and enable digital transformation.

    Read the article
  • Adopting Artificial Intelligence in Defense Organizations

    Adopting Artificial Intelligence in Defense Organizations

    Defense and intelligence organizations are eager to adopt AI and harness the transformative capabilities to achieve security and attain mission success. Read this article by Microsoft’s General Manager for Defense & Intelligence and learn about the steps to take to start your AI adoption journey.

    Read the article
  • Microsoft Applied Skills

    Microsoft Applied Skills

    Skill up for in-demand technical scenarios to demonstrate proficiency in specific, scenario-based skill sets so you can make a bigger impact on every project, at your organization, and in your career. Explore all of Microsoft’s applied skills credentials.

    View all applied skills
  • The Necessity of Hyperscale Cloud in Defense

    The Necessity of Hyperscale Cloud in Defense

    New report that shares insights into the need for defense and intelligence organizations to adopt hyperscale cloud and build digital advantage.

    Read the paper
  • AI Learning Companion

    AI Learning Companion

    This learning pathway brings together a multitude of Microsoft resources to help you learn and grow in the field of Generative AI.

    Explore the AI Learning Companion
  • Cloud Migration Cost Management Resources

    Cloud Migration Cost Management Resources

    A cost management strategy is an essential consideration when migrating or operating in the cloud. Explore these resources to help you plan, operate and optimize your cloud environment.

    Explore the resources
  • Hyperscale Cloud Capabilities at the Tactical Edge

    Hyperscale Cloud Capabilities at the Tactical Edge

    In the ever-changing global defense landscape, hyperscale cloud capabilities are emerging as a competitive advantage to support and transform mission outcomes. This paper shares Microsoft’s insights on how defense missions can deliver secure edge computing in remote or hostile environments.

    Read the paper
  • Transforming Sub-Surface Operations with Data-Driven Decision Support

    Transforming Sub-Surface Operations

    As the future of military operations evolve the need to embrace emerging and innovative technologies is crucial. Subsurface operations are a vital component to maintaining national security. This paper shares insights on how cloud-based technologies can help optimize traditional and emerging naval operations and defense strategies.

    Read the paper
  • Public Sector Future Podcast | Episode 61: Digital Transformation in Modern Military Operations: Insights from General Bob Brown

    Episode 61: Digital Transformation in Modern Military Operations: Insights from General Bob Brown

    With an overwhelming amount of information available in the world today, General Bob Brown discusses the need for advanced technology to make quick, informed decisions, and the significance of collaboration with allies and partners.

    Listen to the episode

  • Navigating the Future of AI in Government

    Navigating the Future of AI in Government

    Microsoft partnered with Patricia Thaine, the Co-Founder and CEO of Private AI, to launch a three-part series on the implications of Artificial Intelligence in Government. Explore how Governments around the world are responding to, regulating, and incorporating AI in this insightful series.

    Read more
  • Public Sector Future Podcast | Episode 58: Cybersecurity in an AI-Driven Landscape

    Episode 58: Cybersecurity in an AI-Driven Landscape

    Cybersecurity stands at the forefront of global concerns, and recent advancements in generative AI have opened new avenues for both progress and peril. Guest host Alvaro Vitta and Tom Burt, Corporate Vice President of Customer Security and Trust at Microsoft, delve into the insights from the 2023 Microsoft Digital Defense Report.

    Listen to the episode

  • How to Modernize Your Public Sector Security Operations Center

    How to Modernize Your Public Sector Security Operations Center

    Take the training and learn about the importance of modernizing security operations centers (SOC) in public sector organizations and the steps involved in SOC modernization.

    Take the training
  • AI in the Public Sector

    AI in the Public Sector

    Artificial Intelligence (AI) is changing the game for businesses and organizations of all types. Explore this collection and start imagining how AI can help your public sector organization.

    Explore the collection
  • Let’s Talk About Cloud: Part 1

    Let’s Talk About Cloud: Part 1

    In a series of short posts, Dave Sloan, Chief Technology Officer in Microsoft’s Worldwide Public Sector team, addresses key issues in understanding the cloud and shares his perspectives from discussions with governments around the world.

    Read more
  • Introduction to Generative AI

    Introduction to Generative AI

    Watch Kate Maxwell, CTO in Microsoft’s Worldwide Public Sector Team at Tech Live London as she presents on Generative AI: Demystifying the Hype, Busting the Myths, and Harnessing the AI Revolution.

    Watch the video
  • Public Sector Tech Community

    Public Sector Tech Community

    Your community for best practices, the latest news, and discussions surrounding the Public Sector, Local and State Governments.

    Join the conversation
  • Get Certified: Microsoft Certifications

    Get Certified: Microsoft Certifications

    Earn certifications that show you are keeping pace with today’s technical roles and requirements. Microsoft has certification paths for many technical job roles. Each of these certifications consists of passing a series of exams to earn certification.

    Browse the list of certifications
  • Power Platform in a Day workshops

    Power Platform in a Day workshops

    Register to attend a virtual one-day training workshop and learn how to use Microsoft’s Power Platform.

    Explore Available Workshops
  • Microsoft Azure Connected Learning Experience (CLX)

    Microsoft Azure Connected Learning Experience (CLX)

    Register for this training program that sets a trajectory for aspiring learners and working professionals to be Azure experts. The CLX program offers a personalized journey that aims to optimize learning experience while maximizing return on time invested. The 4 Step Program is purposely driven to deliver exam readiness with a perspective and personalized learning journey, curated to meet every learner’s need.

    Register and browse available tracks
  • Microsoft Training & Special Events

    Microsoft Training & Special Events

    Explore special events and learning opportunities created to help you expand your expertise, learn new skills, and build community.

    Browse the Events Catalog
  • Public Sector Procurement Fit for the Digital Age

    Public Sector Procurement Fit for the Digital Age

    Andrew Cooke, Global Policy Lead in Microsoft’s Worldwide Public Sector team, shares a new paper outlining how public sector organizations can address common issues preventing digital transformation progress and build flexible, collaborative, and outcomes-focused approaches to procurement.

    Read the paper
  • Insights into Generative AI Technology

    Insights into Generative AI Technology

    Continuing our series of insights into the use of generative AI in the Public Sector, Dave Sloan, Chief Technology Officer in Microsoft’s Worldwide Public Sector team shares more detail on the Azure Open AI Service.

    Read more
  • Race and Technology: A Research Lecture Series

    Race and Technology: A Research Lecture Series

    Microsoft is bringing together leading voices at the intersection of race and technology for discussions around data, the internet, justice, genomics and more in a virtual speaker series.

    Find out more
  • Research: Digital Approaches for Sustainability

    Research: Digital Approaches for Sustainability

    New research from Microsoft and EY explores how digital approaches can support Public Sector organizations in achieving their sustainability goals.

    Read the full report
  • Live Panel: A greener public service through tech

    Live panel recording: A greener public service through tech

    Watch the launch of Microsoft’s Public Sector Center of Expertise, featuring a live panel of experts who will discuss how public servants around the world are leveraging technology to create greener governments & societies.

    Watch the recording
  • THE FUTURE OF PUBLIC SECTOR WORK

    THE FUTURE OF PUBLIC SECTOR WORK

    Discover how emerging technologies support public sectors and address their goals around efficiency, effectiveness, and equity to provide better services for the public. This report explores education, social services, & law enforcement.

    Read the full report
  • Free online courses to help 25 million

    Free online courses to help 25 million

    Microsoft launched an initiative to help 25 million people get new digital skills for the COVID-19 economy. Leverage these free online courses, available to all, that allow governments to digitally upskill their employees.

    Explore more
  • Microsoft Learn for Government

    Microsoft Learn for Government

    Empower government transformation with access to learning paths and modules. Through interactive training, develop practical skills and master new concepts at your speed and on your schedule.

    Browse all courses
  • Artificial Intelligence in the Public Sector

    Artificial Intelligence in the Public Sector

    This report identifies leading practices involving the adoption and impact of Artificial Intelligence in the Public Sector. Learn about the three elements that public organizations leading in Artificial Intelligence view as important.

    Explore the article and report

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