AI learning journey for Business Leaders

Explore this Worldwide Learning Collection for people leading AI strategy and adoption in organizations. The content is organized by the following the stages in the AI learning journey: Understanding AI, Preparing for AI, Using AI, Building AI solutions.

AI Skills Navigator

Unlock new opportunities with AI skills that are in demand now and in the future. Use AI to find the learning path that’s right for you.

AI Trainer Toolkit

Explore this Worldwide Learning Collection for teachers, trainers, and facilitators who are responsible for providing AI skilling.

AI for Organizational Leaders by Microsoft and LinkedIn

In this learning path, you’ll learn how to make informed decisions about AI adoption and application as an organizational leader. You’ll evaluate the business implications of generative AI and learn how to integrate AI into business strategy, lead responsible AI, build organization-wide AI aptitude, and drive long-term business growth in the age of AI.

Revolutionizing Public Sector Service Delivery with Microsoft Azure OpenAI Service

Read this new Total Economic Impact™ (TEI) study that examines the projected financial benefits public sector organizations may realize by deploying Azure OpenAI Service.

Build and Modernize AI Applications for Public Sector Services

Public sector organizations have limited resources yet are always trying to deliver as much as possible for the public. Generative AI is becoming an increasingly important tool in helping public sector organizations in this effort as it can help increase productivity and improve service quality, specifically by building and modernizing applications that use AI capabilities.

Get started with Microsoft Cloud for Sovereignty

Microsoft Cloud for Sovereignty is a solution designed to enable public sector organizations to deploy workloads in Microsoft Cloud while helping meet their specific sovereignty, compliance, security, and policy requirements. Take this course to gain a foundational understanding of Microsoft Cloud for Sovereignty and its capabilities.

The Value of Copilot for Microsoft 365 on Public Sector Organizations

Copilot for Microsoft 365 is an AI-powered workplace productivity tool that reduces repetitive tasks, automates processes, and accelerates creativity — all in a secure environment. Read this new commissioned study conducted by Forrester Consulting on behalf of Microsoft to understand the value of Copilot for Microsoft 365 for public sector organizations.

Microsoft’s Generative AI Cyber Defense Program for Public Sector

How Microsoft is partnering with public sector entities to implement an AI-centric cyber defense program that can protect their digital ecosystem and enable digital transformation.

Foundations of a modern public sector security operations center

Take this new Microsoft Learn module on the foundations of modern public sector security operations centers. Complete the course and earn an achievement award.

Learning Resources for Security Operations Analyst

A security operations analyst works with others to secure information technology systems for their organization to protect, detect and defend against cyber-attacks. Explore this Learning Pathway that brings together resources for starting or advancing your skilling journey as a security operations analyst.

Empowering Education and Inspiring Learning with AI

The Era of Artificial Intelligence (AI) is upon us, and the speed of Generative AI adoption has been incredible. Read this article to learn more about how AI can empower educators and improve student outcomes through personalized and democratized learning.

AI Classroom Toolkit

Explore this creative resource that blends engaging narrative stories with instructional information to create an immersive and effective learning experience for educators and students.

Microsoft Applied Skills

Skill up for in-demand technical scenarios to demonstrate proficiency in specific, scenario-based skill sets so you can make a bigger impact on every project, at your organization, and in your career. Explore all of Microsoft’s applied skills credentials.

AI Learning Companion

This learning pathway brings together a multitude of Microsoft resources to help you learn and grow in the field of Generative AI.

Cloud Migration Cost Management Resources

A cost management strategy is an essential consideration when migrating or operating in the cloud. Explore these resources to help you plan, operate and optimize your cloud environment.

Navigating the Future of AI in Government

Microsoft partnered with Patricia Thaine, the Co-Founder and CEO of Private AI, to launch a three-part series on the implications of Artificial Intelligence in Government. Explore how Governments around the world are responding to, regulating, and incorporating AI in this insightful series.

Microsoft Learn Educator Center

Dive deep into learning with interactive lessons, earn professional development hours, acquire certifications and find programs that help meet your goals.

How to Modernize Your Public Sector Security Operations Center

Take the training and learn about the importance of modernizing security operations centers (SOC) in public sector organizations and the steps involved in SOC modernization.

AI in the Public Sector

Artificial Intelligence (AI) is changing the game for businesses and organizations of all types. Explore this collection and start imagining how AI can help your public sector organization.

Episode 55: Lifelong Learning: Building Digital Skills through Continuing Education

Dr. Sheila LeBlanc is the Associate Vice President for Continuing Education at the University of Calgary. She explores the role of digital skills in lifelong learning, how demands from students and local businesses are changing, and ways in which using data can improve student success.

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Introduction to Generative AI

Watch Kate Maxwell, CTO in Microsoft’s Worldwide Public Sector Team at Tech Live London as she presents on Generative AI: Demystifying the Hype, Busting the Myths, and Harnessing the AI Revolution.

Public Sector Tech Community

Your community for best practices, the latest news, and discussions surrounding the Public Sector, Local and State Governments.

Get Certified: Microsoft Certifications

Earn certifications that show you are keeping pace with today’s technical roles and requirements. Microsoft has certification paths for many technical job roles. Each of these certifications consists of passing a series of exams to earn certification.

Power Platform in a Day workshops

Register to attend a virtual one-day training workshop and learn how to use Microsoft’s Power Platform.

Microsoft Azure Connected Learning Experience (CLX)

Register for this training program that sets a trajectory for aspiring learners and working professionals to be Azure experts. The CLX program offers a personalized journey that aims to optimize learning experience while maximizing return on time invested. The 4 Step Program is purposely driven to deliver exam readiness with a perspective and personalized learning journey, curated to meet every learner’s need.

Microsoft Training & Special Events

Explore special events and learning opportunities created to help you expand your expertise, learn new skills, and build community.

Episode 54: Curiosity and hope: building foundations for the future workforce

Washington State is leading the way in using new technologies to engage students and build digital skills. Host Olivia Neal talks to Superintendent Chris Reykdal to learn how they have adopted programs like ‘Coding in Minecraft’ to build interest and excitement, and to develop the foundations for students’ future success.

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Future of Infrastructure: Episode 20: Delivering Amazing for the World Cup

Mohamed Abuagla is the Chief Executive for Hayya, the organization in Qatar responsible for helping the country manage the massive influx of people for the World Cup, while providing a seamless experience for fans entering the country, using transportation, and attending the games.

Listen to the episode

Future of Infrastructure: Episode 19: Infrastructure is Our User Interface for the Planet

Peter Torrellas is President for Connected Communities at Parsons Corporation leading infrastructure-focused business across cities, transportation, and utilities. Peter joined the podcast to talk about embracing the complexity of infrastructure to implement projects across domains.

Read more on Episode 19

Future of Infrastructure: Episode 18: The Power of Having a Vision

Enrique Penalosa, the former mayor of Bogota, Colombia joined the podcast to talk about the importance of having – and sticking to – a clear vision to overcome resistance and drive change at the city level and how it helped him transform Bogota.

Read more on Episode 18

Future of Infrastructure: Episode 17: How Art is Driving Change in Philadelphia

Jane Golden is the Executive Director of Mural Arts in Philadelphia. Jane joined us to talk about how engaging communities is driving positive change in the city and how murals are changing SEPTA spaces to improve the passenger experience.

Read more on Episode 17

Future of Infrastructure: Episode 16: How Cascais Became a Smarter City

Miguel Pinto Luz the Deputy Mayor of Cascais joined us to share the story of how Cascais prioritizes quality of life, and how it’s putting service delivery and economic development first to achieve it. Listen to learn about Cascais’s transportation system and why accountability and transparency are at the core of how Cascais is becoming a smarter city.

Read more on Episode 16

Insights into Generative AI Technology

Continuing our series of insights into the use of generative AI in the Public Sector, Dave Sloan, Chief Technology Officer in Microsoft’s Worldwide Public Sector team shares more detail on the Azure Open AI Service.

Future of Infrastructure: Episode 15: Charting the Future of Water

Peter Fiske is the Executive Director of the National Alliance for Water Innovation (NAWI). He joined The Future of Infrastructure to talk to us about the future of water – and how infrastructure will need to change to combat climate change, become more efficient, and meet demand in the coming decades.

Read more on Episode 15

Generative AI and the Public Sector

Artificial Intelligence is changing the game for organizations of all types. New advanced natural language processing capabilities have captured the world’s imagination. They have the potential to revolutionize both the way governments interact with citizens and how the sector addresses today’s challenges.

Future of Infrastructure: Episode 14: Sustainability is an Opportunity for Transportation

Laura Tolkoff is the Transportation Policy Director at SPUR – the San Francisco Bay Area Planning and Urban Research Association. Laura joined the Future of Infrastructure to talk about why sustainability is an opportunity for transportation, and how SPUR is shaping San Francisco’s transportation system.

Read more on Episode 14

Securing the Future of Education

Read the blog by Microsoft’s Worldwide Cybersecurity Lead for the Public Sector and Global CTO for Education and learn more about how important it is that as our schools adopt more technology, and cyber threats increase, it’s vital to implement critical safeguards to ensure our schools don’t fall victim to cyberattacks.

Future of Infrastructure: Episode 13: Promoting Joy: The Role of Parks and Public Spaces in City Infrastructure

Phil Ginsburg is the General Manager of the San Francisco Recreation and Parks Department. He joined the Future of Infrastructure to talk about the importance and often overlooked role of parks as infrastructure that make cities work for their residents.

Read more on Episode 13

Reimagine Education

Through the COVID-19 pandemic, educators and learners around the world adapted quickly to a changing environment. Discover how schools are leveraging technology to support and prepare teachers and students for the present and the future.

Cybersecurity and Student Safety in K12

Watch this webinar as technology leaders share their strategies for maintaining an effective balance of student safety, data privacy and cybersecurity in schools.

Listen to the Leading Innovation Podcast

Listen to the education focused podcast, Leading Innovation that shares ideas, strategies and insights about what’s working in schools and what’s not.

Dreaming big: how the Philippines is using Microsoft Reading Progress to build confidence and enhance future ready skills in a global economy

Read how educators and students across the Philippines are leveraging ‘Reading Progress’ within Microsoft Teams to bolster the confidence of learners who are speaking in a second language.

Hisar Schools Include Artificial Intelligence in Education with Microsoft

Read how Hisar Schools in Turkey guides its students in many subjects such as artificial intelligence, the internet of things, cloud computing.

Listen to the SuperSpeaks Podcast

The SuperSpeaks podcast explores the hidden world of superintendents and system leaders of school districts in the US. Join Mark Sparvel from Microsoft Education in his effort to better understand what’s working for school leaders in these unprecedented times.

Empowering Learning and well-being in the City of Helsinki using data and AI

Read how the City of Helsinki is developing digital learning and learning analytics to make the city the most impactful place for learning in the whole world.

Education Series: Data analytics and AI

Education systems and academic institutions across the country are using data analytics and AI to gain actionable insights that help transform education. Learn how you create and implement data analytics and an AI roadmap to accomplish your unique goals.

Microsoft K-12 Education Transformation Framework

A guide for education leaders to navigate the complexity of transformation, envision what’s possible, and develop a strategy to achieve it.

Adoption and implementation of a digital identity strategy

As the world becomes increasingly digitized and many everyday services move online, physical methods of identity verification are, in many cases, no longer fit for purpose. Learn more about how you can adopt and implement a successful strategy.

Policy and Procurement: Building Blocks for a Successful Digital Transformation Strategy

Read our latest paper co-authored with global law firm Linklaters where we share perspectives on good public sector technology policy and procurement practices.

The Responsible Public Cloud

Read about Microsoft’s vision of the four fundamental building blocks of a responsible public cloud – inclusive economic opportunity, earning trust, protecting fundamental rights and building a sustainable future.

Episode 43: Future of Infrastructure: Lessons Learned from 100 Years of City Planning

Tom Wright is the CEO of the Regional Plan Association. He joined the podcast for a discussion of what they’ve learned by taking the long view of city and regional planning.

Read more on Episode 43

Episode 42: Future of Infrastructure: Building for Resilience

The Special Advisor for Climate & Sustainability at Columbia University talks about lessons learned from Hurricane Sandy and how a comprehensive infrastructure approach mitigates the impact of climate change.

Read more on Episode 42

Episode 41: Building blocks for digital transformation

Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft share insights from their paper on Building Blocks for a Successful Digital Transformation Strategy.

Read more on Episode 41

Microsoft Digital Defense Report 2023

The 2023 Microsoft Digital Defense Report shares unique insights on how the digital threat landscape is evolving and what crucial actions can be taken now.

Cyber Resiliency in Government: Key Actionable Insights from the 2022 Microsoft Digital Defense Report

Worldwide Public Sector Security Lead Alvaro Vitta breaks down the 2022 Microsoft Digital Defense Report as it relates to cyber resiliency and outlines four core pillars and actions that governments must take action now on to protect their digital ecosystems.

Episode 37: Military Lessons on Cyberdefense

Dr. Marcus Thompson is a retired Major General and former Head of Information Warfare for the Australian Defense Force. On the second episode of our cybersecurity mini-series, Dr. Thompson talks with Alvaro Vitta about best practices for protecting sensitive data and why making risk-based decisions is so important.

Read more on Episode 37

Defending Your Data

Learn how Microsoft responds to data protection, privacy, and residency requirements. Through a collection of learning modules, webpages and articles you will learn about: data protection and privacy, data classification, data residency, data governance and compliance, how to optimize government operations with Azure, and how Microsoft secures our own datacenters.

Secure Identities and Access

Learn about the important role that digital identity plays within your digital transformation journey. Through a collection of learning modules, webpages, articles, videos, and blogs you will learn about: secure identities, identity and access management, permissions management and decentralized identity.

Learn How to Implement Zero Trust in Your Public Sector Organization

As public sector entities continue to embark on their digital transformation and cyber threats continue to increase, having a Zero Trust security strategy is now more essential than ever before. In this collection, learn more about the importance of a Zero Trust strategy and how to implement it.

Episode 36: Cyber Resilience in Government

Tom Burt is the Corporate Vice President of Customer Security and Trust at Microsoft. On the first episode of our Cybersecurity mini-series, Tom tells Alvaro Vitta about the trends he’s seeing, working with the government in Ukraine on cyber defense, and how public sector organizations can be better prepared for future attacks.

Read more on Episode 36

Episode 35: Future of Infrastructure: Using Data to Make Equitable Investments

Denice Ross is the Chief Data Scientist in the White House Office of Science and Technology Policy. In our discussion, she shared a behind-the-scenes look into how data can be used to measure equitable investments and their outcomes with funding from the Bipartisan Infrastructure Law.

Read more on Episode 35

Episode 34: Future of Infrastructure: Skills are the Currency of the Global Workforce

Karin Kimbrough is the Chief Economist at LinkedIn and an expert in the global workforce. With increased global investment in infrastructure, a skilled workforce is needed to meet that demand. In this conversation, we discuss what this investment means for green jobs and women, and how we can expect the job market to shift in coming years.

Read more on Episode 34

How LinkedIn Learning Can Help Futureproof Your Agency

As the focus on skills and learning continues to grow in importance, Governments are looking for innovative ways to engage employees and support development. Discover how LinkedIn Learning and its blend of unique insights, in-demand courses and an engaging platform can help your agency stay current in a rapidly changing world.

The Intersection of Agile Development and Culture

Learn from Aaron Bjork who leads the Azure IoT Central product team at Microsoft, as he describes the importance of organizational culture in scaled agile implementations. Get practical advice for how to intersect agile and culture in your organization and teams.

Report from Gartner®: Top Trends in Cyber Security, 2022

Around the world Microsoft experts are working constantly with governments and public sector organizations to tackle cyber security threats.

Episode 22: Government migration to cloud ecosystems

Dr. Rami Amin is based in the Digital Development Practice at the World Bank Group, leading global advisory work on how to accelerate digital transformation, sectoral investment, and economic growth. He is a lead author of the World Bank’s Government Cloud Migration report.

Read more on Episode 22

World Bank Report: Government migration to cloud ecosystems

The Microsoft Public Sector Center of Expertise is proud to have supported the development of World Bank’s new report, Government Migration to Cloud Ecosystems: Multiple Options, Significant Benefits, Manageable Risks.

Episode 21: Cybersecurity – Protecting a global research university

Mary Ann Blair is the Chief Information Security Officer at Carnegie Mellon University. She is responsible for information security engineering and operations; incident prevention, detection, and response; policy and compliance; training and awareness; and identity and access management services.

Read more on Episode 21

Lessons from a year of ‘Public Sector Future’

Discover lessons learned from Olivia Neal, Director of Microsoft’s Public Sector Center of Expertise, as she reflects on one year of hosting the ‘Public Sector Future’ podcast.

Developing Public Sector markets together

Antonio de Palmas, Vice President of Global Market Development in Microsoft’s Worldwide Public Sector team shares how developing a market together is essential for growth and Microsoft’s Public Sector partnership approach pivot.

Lawyers supporting digital transformation in the Public Sector

Andrew Cooke, Microsoft’s Head of Policy for Worldwide Public Sector reflects on how lawyers can be agents of change in digital transformation.

Episode 20: Inclusivity and Sustainability in Education

Stefania Giannini was appointed UNESCO Assistant Director-General for Education in 2018, becoming the top UN official in the field. Prior to this, she served as Minister of Education in Italy, Senator of the Republic of Italy, and Rector of the University for Foreigners of Perugia.

Read more on Episode 20

Emissions Impact Dashboard

Track and reduce your organization’s carbon emissions related to Microsoft cloud services usage, with the Microsoft Emissions Impact Dashboard.

How the public sector can define the sustainability agenda for everyone

Learn about both the biggest challenge and opportunity for public sector organizations as they seek to engage citizens and create future-proofed, sustainably-minded societies.

Sustainability e-book

Get guidance and information about Microsoft sustainability solutions to help start your sustainability journey.

Building trust and security in government

Join this webinar to hear from government experts at Microsoft about practical use cases and steps you can take to protect your organization from unwanted threats.

The future of critical infrastructure is in the cloud

In this blog, Jeremy Goldberg discusses how trusted solutions can help public sector organizations secure, modernize, and manage critical infrastructure by providing the tools and services that enable digital transformation. Those who manage the critical infrastructure functions for their agency understand the potential to improve services, increase resilience, and cut costs.

HAX: Human-AI eXperience Toolkit

Microsoft’s new Human-AI eXperience Toolkit offers best practices and end-to-end guidance for teams developing AI systems that interact with people.

Race and Technology: A Research Lecture Series

Microsoft is bringing together leading voices at the intersection of race and technology for discussions around data, the internet, justice, genomics and more in a virtual speaker series.

Episode 11: The rise of remote learning and future of education

Mohammad Almadani is the CEO of Classera and was one of the founders of the organization in 2012. He was driven to develop smart learning focusing on AI, gamification, and social learning. In 2017, Almadani received the Endeavor World Certificate as one of the most impacting entrepreneurs in the world.

Read more on Episode 11

Research: Digital Approaches for Sustainability

New research from Microsoft and EY explores how digital approaches can support Public Sector organizations in achieving their sustainability goals.

Live panel recording: A greener public service through tech

Watch the launch of Microsoft’s Public Sector Center of Expertise, featuring a live panel of experts who will discuss how public servants around the world are leveraging technology to create greener governments & societies.

THE FUTURE OF PUBLIC SECTOR WORK

Discover how emerging technologies support public sectors and address their goals around efficiency, effectiveness, and equity to provide better services for the public. This report explores education, social services, & law enforcement.

Free online courses to help 25 million

Microsoft launched an initiative to help 25 million people get new digital skills for the COVID-19 economy. Leverage these free online courses, available to all, that allow governments to digitally upskill their employees.

Artificial Intelligence in the Public Sector

This report identifies leading practices involving the adoption and impact of Artificial Intelligence in the Public Sector. Learn about the three elements that public organizations leading in Artificial Intelligence view as important.