Latest Thinking

Two people looking at a tablet in an office.

Latest Thinking: Artificial Intelligence in the Public Sector

Artificial Intelligence has the potential to revolutionize the way the public sector operates and delivers services to citizens. AI can be used to improve efficiency, increase productivity, and enhance the quality of services. Explore our latest thinking and discover how you can leverage artificial intelligence within your organization and how other public sector entities are using it.

Three people sitting and having a discussion

Reimagining Public Services with Generative AI

A new report from Apolitical and Microsoft shares case studies of Generative AI being used by public servants around the world.

  • A man holding a tablet and looking out a window

    Top Technology Trends in Government for 2024

    To support you in building your understanding and awareness of emerging trends, we are offering complimentary access to this new Gartner report for a limited time.

    Read the report
  • Two colleagues having a discussion in front of their laptops

    GDPR and Generative AI: A Guide for Public Sector Organizations

    This paper provides an in-depth exploration of the key obligations under the GDPR, which public sector organizations need to consider when procuring generative AI services. It includes information on the associated support and resources that Microsoft can offer.

    Read the guide
  • A woman standing at her desk taking a learning course

    LinkedIn Learning Course: Generative AI for Business Leaders

    Designed for executives and aspiring leaders, take this complimentary LinkedIn Learning course and learn how generative AI technology works, why it can be disruptive for your organization, and its limitations. Explore key tools and insights to help you use generative AI to reinvent the future of your organization.

    Take the LinkedIn Learning course


Share Public Sector Center of Expertise content on social media.

Follow Microsoft