Latest Thinking

Two people looking at a tablet in an office.

Latest Thinking: Artificial Intelligence in the Public Sector

Artificial Intelligence has the potential to revolutionize the way the public sector operates and delivers services to citizens. AI can be used to improve efficiency, increase productivity, and enhance the quality of services. Explore our latest thinking and discover how you can leverage artificial intelligence within your organization and how other public sector entities are using it.

Worker wearing a hard hat walks among rows of solar panels

Enhance public sector services with generative AI

Take this new Microsoft Learn course and discover how AI can enhance productivity, improve cognition, and accelerate discovery in public sector organizations.

  • Episode 65 guest speaker Jazz Pabla

    Episode 65: Innovative Culture and AI: Digital Transformation in the City of Kelowna

    As the CIO for the City of Kelowna in Canada, Jazz Pabla led a small team charged with delivering digital services and meeting the developing needs of a growing city. He meets host Olivia Neal to explore how the team used Generative AI to test new approaches to service delivery, to support developers, and to create a culture of innovation that attracts and keeps talented people.

    Listen to the episode

  • Three people sitting and having a discussion

    Reimagining Public Sector Services with Generative AI

    New report from Apolitical and Microsoft shares case studies of Generative AI being used by public servants around the world.

    Read the research:

    English French Portuguese Spanish
  • A man holding a tablet and looking out a window

    Top Technology Trends in Government for 2024

    To support you in building your understanding and awareness of emerging trends, we are offering complimentary access to this new Gartner report for a limited time.

    Read the report

Share

Share Public Sector Center of Expertise content on social media.

Follow Microsoft