Latest Thinking

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Latest Thinking: Artificial Intelligence in the Public Sector

Artificial Intelligence has the potential to revolutionize the way the public sector operates and delivers services to citizens. AI can be used to improve efficiency, increase productivity, and enhance the quality of services. Explore our latest thinking and discover how you can leverage artificial intelligence within your organization and how other public sector entities are using it.

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Reimagining Public Services with Generative AI

A new report from Apolitical and Microsoft shares case studies of Generative AI being used by public servants around the world.

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    LinkedIn Learning Course: Microsoft Power Apps AI Builder

    Take this complimentary LinkedIn Learning Course and learn how to create custom AI models that can be used in Microsoft Power Apps or Power Automate. You'll learn how to create AI automation for tasks such as form processing, object detection, and text classification and how to build each model; train, review, and test the models.

    Take the LinkedIn Learning course
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    How to Build and Deploy a Chatbot for Public Sector Services

    Watch this training video to learn how to build and deploy a conversational assistant or chatbot. This is a simple project and a great way to explore AI and see how it works in a low-risk setting.

    Take the training
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    Advancing AI Procurement and Adoption

    This paper explores the political, socio-economic, and legal issues associated with the procurement of AI technologies by the public sector. We share the work Microsoft is doing to promote the responsible use of AI as well as the work we are doing with our customer community to build trust in AI.

    Read the report

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