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The Importance of Defining the Return on Investment for Skilling within Public Sector Organizations (Part 1) 

The Importance of Defining the Return on Investment for Skilling within Public Sector Organizations (Part 1) 

In the era of AI, the skilling of public servants has never been more important. However, unfortunately funding and resources allocated for skilling are often the first to be reduced when there is fiscal pressure. Read our 3-part series on how conducting a robust ROI evaluation can help defend skilling budgets and improve program and employee performance.

Read part one

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Best Practices to Help You Define the Return on Investment for Skilling within Public Sector Organizations (Part 2)

Best Practices to Help You Define the Return on Investment for Skilling within Public Sector Organizations (Part 2) 

Microsoft’s Public Sector Center for Digital Skills recently collaborated with the ROI Institute and used their methodology to conduct a comprehensive evaluation study to assess the return on investment (ROI) of one of Microsoft’s customer’s skilling programs. Learn about practices to consider when you conduct your own ROI evaluation of one of your public sector skilling programs. 

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Moving from “Why AI” to “How to AI” — A Playbook for Governments Procuring AI and GenAI

Moving from “Why AI” to “How to AI” — A Playbook for Governments Procuring AI and GenAI

At Microsoft, we have been committed to helping customers with the “Why AI” conversation for some time. However, as we move from the theoretical assessment to the practical application of the technology at scale, we are mindful that we need to do more to help our customers with how to procure and deploy AI.

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Enabling governments to lead in the AI era: A guide for creating a national strategic framework

Enabling governments to lead in the AI era: A guide for creating a national
strategic framework

It’s up to each country’s government to define the standards for how AI is
used, not only by establishing laws and regulations, but by setting an example
to follow. Government leaders can build their own national AI strategy to
harness the unparalleled capabilities of AI to boost economic performance,
streamline governance, and improve public services.

Read the executive summary

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Build and Modernize AI Applications for Public Sector Services

Build and Modernize AI Applications for Public Sector Services

Public sector organizations have limited resources yet are always trying to
deliver as much as possible for the public. Generative AI is becoming an
increasingly important tool in helping public sector organizations in this
effort as it can help increase productivity and improve service quality,
specifically by building and modernizing applications that use AI
capabilities.

Explore the resources

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The Value of Copilot for Microsoft 365 on Public Sector Organizations

The Value of Copilot for Microsoft 365 on Public Sector Organizations

Copilot for Microsoft 365 is an AI-powered workplace productivity tool that
reduces repetitive tasks, automates processes, and accelerates creativity —
all in a secure environment. Read this new commissioned study conducted by
Forrester Consulting on behalf of Microsoft to understand the value of Copilot
for Microsoft 365 for public sector organizations.

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Accelerating Economic Growth in India with Digital Skills and Credentials

Accelerating Economic Growth in India with Digital Skills and Credentials

Dr. Nirmaljeet Singh Kalsi is the former Chairperson of the National Council for Vocational Education and Training (NCVET) in India. Dr. Kalsi shares how NCVET have been developing a vibrant education and skilling ecosystem, to deliver results both for individuals as well as for the economy of India.

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