Reimagining Public Sector Services with Generative AI

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Reimaging Public Sector Services with Generative AI

A new report from Apolitical and Microsoft shares case studies of Generative AI being used by public servants around the world.

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How Public Servants are using Generative AI to reimagine delivery

The Microsoft Public Sector Center of Expertise is pleased to have collaborated with Apolitical to share this new report, which explores the unique opportunities that the adoption of Generative AI presents for public sector organizations.

This comprehensive report features case studies of civil servants and their teams from around the world, showcasing how they have successfully implemented Generative AI in their work. These include:

  • Tokyo Metropolitan Government, Japan
  • Administrative Modernization Agency, Government of Portugal
  • City of Kelowna, Canada

About the Center of Expertise

Microsoft’s Public Sector Center of Expertise brings together thought leadership and research relating to digital transformation in the public sector. The Center of Expertise highlights the efforts and success stories of public servants around the globe, while fostering a community of decision makers with a variety of resources from podcasts and webinars to white papers and new research. Join us as we discover and share the learnings and achievements of public sector communities.

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