Unlock the Value of Your Data: Create a Unified Data Estate to Transform Government Operations
Data is a vital asset for government agencies, as it can help deliver better public services, improve operational efficiency, and enhance citizen engagement.
There has been an exponential growth of government data which can create challenges for government organizations in managing, analyzing, and sharing their data across different systems and organizations.
One way to unlock value from your data is to unify your data estate and then use tools such as artificial intelligence to help you analyze, understand, and use your data to your benefit. When you unify your hybrid and multi-cloud data estate, you can centralize and curate all your operations data within a single, governed hub allowing you to view critical insights.
There are several benefits to having a data estate that can be managed, analyzed and shared. Some of the benefits include:
- Unified data management: A unified data estate can allow governments to gain a unified view of the public across services. This allows agencies to provide better customer service, unlocking capabilities like public portals. It also unlocks the powerful analytical capability to correlate signals across data that may be held by different services, to better tailor policy interventions to individuals and evaluate their impact at the macro scale.
- Deliver innovative solutions: Help make public interactions with government more accessible and inclusive through cloud and artificial intelligence, which help remove barriers between organizations, keep critical services running, uncover data insights, and improve service delivery. The resulting impact is personalized, accessible, and agile digital experiences and data-driven policy making.
- Enable resilient and sustainable government operations through real time insights: Provide services in an efficient and seamless manner, enabling people and communities everywhere to be more resilient, make data-driven public sector investments and decisions, and the proactive adoption of future-focused digital solutions.
- Improve workforce engagement: Streamline workflows and uncover actionable insights across government. This will make it easier for hybrid and distributed workplaces to collaborate more effectively and engage more easily.
Get started
Step 1: Unify your data estate
Take the following steps to start the process of data unification. Read more about each one of these steps and find detailed guidance.
- Build a Strategy
- Define Your Plan
- Prepare you analytic estate
- Govern your analytics
- Organize people and teams
- Manage your analytic estate
Step 2: Unlock value from your data
Once your data is ready, and you have a solution in place, like Microsoft Fabric, you can start building AI analytic models to help you analyze and understand your data.
Here are some resources to get you started:
Take the training:
- Get started with Microsoft Fabric
- Implement data science and machine learning for AI in Microsoft Fabric
- View all courses, learning paths and modules on Microsoft Fabric
Read the documentation:
Additional Resources
- Use Microsoft Purview to govern Microsoft Fabric
- Discover trusted data using Microsoft Purview
- Discover Azure Data and Artificial Intelligence (AI) resources on Microsoft Learn
Success Stories
Read how governments around the world are using data and analytics and the benefits they are realizing.
- San Francisco Municipal Transportation Agency boosts citizen services with Microsoft Azure
- Brazilian state embraces explainable AI for a fair and sustainable tax environment
- Orange County Superior Court Modernizes Case Management Systems Data to Better Serve Community
- Washington State’s King County uses Azure to help secure resident health data—and make lives better
About the Center of Expertise
Microsoft’s Public Sector Center of Expertise brings together thought leadership and research relating to digital transformation in the public sector. The Center of Expertise highlights the efforts and success stories of public servants around the globe, while fostering a community of decision makers with a variety of resources from podcasts and webinars to white papers and new research. Join us as we discover and share the learnings and achievements of public sector communities.
Questions or suggestions?