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Public Sector Center of Expertise

  • About the Public Sector Center of Expertise

    We bring together thought leadership and research relating to digital transformation and innovation in the public sector. We highlight the stories of public servants around the globe, while fostering a community of decision makers. Join us as we discover and share the learnings and achievements of public sector communities.

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  • Featured Content

    Read our latest paper co-authored with global law firm Linklaters where we share perspectives on good public sector technology policy and procurement practices.

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  • Latest Thinking

    Digital transformation is about using digital technologies to streamline, innovate and improve the quality of services. Learn how your government entity can embark on a successful digital transformation journey.

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Content Collections

Collections by type

  • Businessman sitting in outdoors urban park using tablet. City buildings visible in background.

    Governance & Policy

    Content to help public sector organizations advance their digital agendas. Includes resources on policies to support cloud-first approaches, security and data protection, as well as the responsible use of technology.

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    Capability & Skilling

    Content to support public sector organizations in developing skills and culture to accelerate their digital transformation. Includes resources on the upskilling and reskilling of public servants, students, and citizens.

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  • Man inside a secure room who is looking at data and a geographic area displayed on a large monitor which is behind glass walls with reflections.

    Technology & Data

    Content to help public sector organizations use modern technology approaches to deliver collaborative, citizen-centric services. Includes materials which showcase the use of cloud, data, and artificial intelligence.

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Collections by need

  • Female financial advisor in discussion with client in office conference room.


    Content for public sector organizations who are starting to explore the potential of digital transformation. Resources include examples of the power of innovation and transformation achieved by adopting cloud based technologies.

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  • Person sitting at a desk interacting with their touchscreen laptop


    Content for public sector teams who are already starting their cloud journey. Resources include solutions to tackle public sector challenges and insights on the foundations of digital transformation.

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  • Person using their tablet while sitting at their desk


    Content for public sector organizations who are transforming service delivery. Resources include implementation examples and guidance from across Government, Defense & Intelligence, and Education.

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Public Sector Future podcast

Public Sector Future discusses real stories from public sector leaders who have been successful at driving change. Hear their first-hand experiences, challenges their users face, and lessons learned. Throughout the series we discuss technology and trends, as well as cultural aspects of change.

Public Sector Future Podcast

Episode 27: Future of Infrastructure: Be Obsessed with Delivering the Basics

August 4, 2022 | 22:32

Changing the face of Cleveland’s lakefront has been a long-term project. Cleveland Mayor Justin Bibb joined Jeremy Goldberg in our latest Future of Infrastructure episode to talk about the importance of building trust and equity by investing in infrastructure like the lakefront and getting the basics right.

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    Defense and Intelligence

    Learn how Microsoft products and partners help defense and intelligence agencies advance their missions to promote stability and security for residents, nations, and multinational alliances.

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    Find out how Microsoft solutions and devices empower educators and unlock new possibilities for learners.

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