Home

Three colleagues strategize and collaborate in a conference room.

Public Sector Center of Expertise and Digital Skills

Tools and insights to drive digital innovation within the public sector. Discover valuable lessons, expert insights, skill-building resources, and best practices designed to accelerate your AI and digital transformation journey.

Advance your AI transformation through skilling

Resources to empower public servants

Latest digital skilling content

Equip yourself with the knowledge and tools to deliver smarter, more effective public programs.

  • Three police officers looking at a tablet

    Improve disaster response with Copilot and agents

    Natural disasters unfold rapidly. When every second counts, public sector agencies need to respond quickly, at a moment’s notice, and provide life-saving information and services to their people in need.

    Watch this demo video and learn how agents can provide critical information, deliver real-time assistance and help find aid to rebuild.

    Watch the video Learn more
  • A man sitting at a desk in front of multiple computer monitors using a laptop

    Boost Public Sector Productivity with Microsoft 365 Copilot Chat

    Microsoft 365 Copilot Chat is at the center of Microsoft 365 Copilot. When grounded in web data, you can ask Copilot questions, help draft content, and summarize files. If you have the Copilot add-on license, you can switch Copilot to be work-grounded which allows you to incorporate your work content, including chats, email, and files.

    Learn more about Copilot Chat
  • A man sitting in a car holding a tablet

    Optimize Government Operations with Copilot Agents

    Explore how Copilot Agents are revolutionizing government operations by automating routine tasks, enabling faster decision-making, and enhancing service delivery. Agents extend the capability of Microsoft 365 Copilot in exciting ways, letting you customize your Copilot experience to fit your specific needs by connecting to your organization’s knowledge and data sources, as well as automating and executing business processes.

    Learn more about Copilot agents
  • Abstract spiral design with two colored rectangles on a dark background
  • Individual seated in front of a laptop, resting a pen against their hair while looking at the screen.
  • Overhead shot of people working in the Microsoft Cyber Defense Operations Center

Public Sector Learning Modules

An individual at a laptop, looking at the camera with a smile.
Featured

Career Essentials in Cybersecurity by Microsoft and LinkedIn

Enhance your understanding of the current threat landscape with this complimentary LinkedIn Learning path. Delve into commonly used cybersecurity terms and core concepts, and explore prevalent threats such as phishing, ransomware, deepfakes, unmanaged Internet of Things (IoT) devices, and business email compromise. Learn the most effective countermeasures for mitigating or eliminating these risks.

Take the course

  • Enhance public sector services with generative AI

    Take this new Microsoft Learn course and discover how AI can enhance productivity, improve cognition, and accelerate discovery in public sector organizations.

    Start the module

  • Foundations of a modern public sector security operations center

    Take this new Microsoft Learn module on the foundations of modern public sector security operations centers. Complete the course and earn an achievement award.

    Start your SOC learning journey

  • Explore the benefits of a Change Agents Program for public sector organizations

    This module introduces the concept and benefits of Change Agents to support change and adoption with technology in public sector organizations.

    Start the module

Browse by Collection

AI in the Public Sector

Artificial Intelligence (AI) is changing the game for businesses and organizations of all types. Explore this Worldwide Learning Collection and start imagining how AI can help your public sector organization.

Copilot in Public Sector

Explore this curated collection to discover how Copilot can transform public sector work, learn real-world use cases, and access skilling resources designed to help public servants unlock the full potential of Microsoft 365 Copilot.

Zero Trust

As public sector entities continue their digital transformation and cyber threats increase, having a security strategy is essential. In this collection, learn the importance and implementation of a Zero Trust strategy.

Defending your Data

As public sector organizations digitize their programs and services and more data moves to the cloud, it’s critical to protect and secure your data estate. Explore this collection to learn about data protection and privacy.

  • Celebrating Digital Growth in Public Service

    Empowering public servants with digital certifications that honor their dedication to learning new skills, staying ahead of emerging digital trends, and driving innovation within their organizations. These certifications reflect their commitment to advancing digital transformation efforts in the public sector, fostering excellence, adaptability, and progress in an ever-evolving digital landscape.

    View our Credly digital certifications

Browse Our Library of Content and Resources

Connect, collaborate, and innovate with other public sector organizations by joining an Innovation and Collaboration Forum.

Follow Microsoft