Public Sector Center of Expertise and Digital Skills
Tools and insights to drive digital innovation within the public sector. Discover valuable lessons, expert insights, skill-building resources, and best practices designed to accelerate your AI digital transformation journey.
Revolutionizing Public Sector Service Delivery with Microsoft Azure OpenAI Service
Read this new Total Economic Impact™ (TEI) study that examines the projected financial benefits public sector organizations may realize by deploying Azure OpenAI Service.
Read the studyThe Value of Copilot for Microsoft 365 on Public Sector Organizations
Copilot for Microsoft 365 is an AI-powered workplace productivity tool that reduces repetitive tasks, automates processes, and accelerates creativity. Read this study conducted by Forrester Consulting on behalf of Microsoft on the value of Copilot for Microsoft 365 for public sector organizations.
Read the case studyThe Innovate Together Program
Connecting Public Sector organizations together to learn from one another and help transform at scale through collaboration and sharing of resources.
Explore the Innovate Together Program Innovation Library
Content to help advance your digital transformation
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Cybersecurity
As cyber threats rapidly increase, it is now more important than ever before to ensure you have a solid, secure foundation to protect your digital assets. Explore our content relating to security, compliance, and privacy - foundational elements to help you protect your evolving digital ecosystem.
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Cloud
Public sector organizations around the world are using cloud technologies to fuel innovation. Explore all of our cloud content and learn how migrating to the cloud can help accelerate your digital transformation strategies, transform operations to increase efficiency, and empower your workforce to deliver inclusive, secure services.
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Artificial Intelligence
From sustainability to cybersecurity, learn how public sector organizations are adopting artificial intelligence within operations and find insights on how to embed approaches to responsible AI.
Browse all artificial intelligence content
Public Sector Future podcast
Public Sector Future discusses real stories from public sector leaders who have been successful at driving change. Hear their first-hand experiences, challenges their users face, and lessons learned. Throughout the series we discuss technology and trends, as well as cultural aspects of change.
Episode 69: Building a learning culture for the age of AI, with Joe Whittinghill
Joe Whittinghill is the Chief Learning Officer at Microsoft. He discusses his approach to building a learning culture across the organization of 220,000 employees, based in 115 different countries. He shares practical insights on how to keep up to date at a time when pace of change has never been quicker.
- Public Sector Future Podcast | Episode 69: Building a Learning Culture for the Age of AI
Episode 69: Building a learning culture for the age of AI, with Joe Whittinghill
Joe Whittinghill is the Chief Learning Officer at Microsoft. He joins the podcast to share his lessons in building a learning culture and growth mindset across the organization of 220,000 employees, based in 115 different countries. He shares practical insights as well as perspectives on the neuroscience of learning, and the role of AI, to help us keep up to date at a time when pace of change has never been quicker.
- Public Sector Future Podcast | Episode 68: Data Foundations to Better Serve Canadians: Platforms, Literacy and Responsible AI
Episode 68: Data Foundations to Better Serve Canadians: Platforms, Literacy and Responsible AI
Ima Okonny is the Chief Data Officer at Employment and Social Development Canada. Ima leads work across the department of 40,000 people to better understand and use data to deliver services to Canadians, as well as to support policy development and reporting. She joins us on this episode of Public Sector Future to discuss foundational data platform approaches, responsible use of AI, and how she’s building data literacy right across the organization.
- Public Sector Future Podcast | Episode 67: Cyber, Communications and Collaboration in Defense: Insights from Lt. Gen. Alan Lynn (Ret.)
Episode 67: Cyber, Communications and Collaboration in Defense: Insights from Lt. Gen. Alan Lynn (Ret.)
Lt. Gen. Alan Lynn (Ret.) is the former Commander of the US Defense Information Systems Agency. He joins guest host AT Ball to share his insights on establishing cyber as domain, the role of technology in collaboration and communication, and the importance of understanding the needs of those in the field.
- Public Sector Future Podcast | Episode 66: Using Generative AI to improve oversight of government spending
Episode 66: Using Generative AI to improve oversight of government spending
Fabio Correa Xavier is the CIO of the Court of Accounts in the State of São Paulo, Brazil (known as TCESP). The Court of Accounts oversees government spending of over $100bn, for the state of 44 million people. Fabio and his team have been early adopters of Gen AI to transform their ways of working.
- Public Sector Future Podcast | Episode 65: Innovative Culture and AI: Digital Transformation in the City of Kelowna
Episode 65: Innovative Culture and AI: Digital Transformation in the City of Kelowna
As the CIO for the City of Kelowna in Canada, Jazz Pabla led a small team charged with delivering digital services and meeting the developing needs of a growing city. He meets host Olivia Neal to explore how the team used Generative AI to test new approaches to service delivery, to support developers, and to create a culture of innovation that attracts and keeps talented people.
- Public Sector Future Podcast | Episode 64: Accessibility Fundamentals: Collaborating for Impact
Episode 64: Accessibility Fundamentals: Collaborating for Impact
Rich Corbridge is the Chief Digital and Information Officer for the Department for Work and Pensions in the UK. Rich shares how DWP have partnered with Microsoft to train 26,000 DWP employees on Accessibility Fundamentals.
- Public Sector Future Podcast | Episode 63: A Connected and Citizen-Centered City: Lessons from Brussels
Episode 63: A Connected and Citizen-Centered City: Lessons from Brussels
Mary Odile Lognard shares the approach that she and her team have taken to enable the digital transformation of the City of Brussels. She introduces BRUCE, the new omni-channel platform used by the city, explains the impact of this work, as well as her lessons for others.
- Public Sector Future Podcast | Episode 62: Transforming Public Sector Services with Generative AI
Episode 62: Transforming Public Sector Services with Generative AI
Robyn Scott, CEO and Co-founder of Apolitical, uses examples from Japan, Canada, and Portugal to explore the potential for generative AI to transform government operations. She shares the lessons other public sector organizations can learn and the ‘balance towards optimism’ of public servants.
- Public Sector Future Podcast | Episode 61: Digital Transformation in Modern Military Operations: Insights from General Bob Brown
Episode 61: Digital Transformation in Modern Military Operations: Insights from General Bob Brown
With an overwhelming amount of information available in the world today, General Bob Brown discusses the need for advanced technology to make quick, informed decisions, and the significance of collaboration with allies and partners.
- Public Sector Future Podcast | Episode 60: Leveling the Cybersecurity Playing Field with AI, Machine Learning, and Cloud
Episode 60: Leveling the Cybersecurity Playing Field with AI, Machine Learning and Cloud
Using artificial intelligence, machine learning, and cloud to address cybersecurity challenges in the Public Sector.
- Public Sector Future Podcast | Episode 59: Modernizing National Approaches to Cybersecurity
Episode 59: Modernizing National Approaches to Cybersecurity
Sami Khoury is the Head of the Canadian Government’s Centre for Cyber Security. As Canada’s technical authority on cyber security, the team use their expertise to keep safe the information and systems that Canadians rely on, to protect and defend the country’s cyber assets and to lead Canada’s federal response to cybersecurity events.
- Public Sector Future Podcast | Episode 58: Cybersecurity in an AI-Driven Landscape
Episode 58: Cybersecurity in an AI-Driven Landscape
Cybersecurity stands at the forefront of global concerns, and recent advancements in generative AI have opened new avenues for both progress and peril. Guest host Alvaro Vitta and Tom Burt, Corporate Vice President of Customer Security and Trust at Microsoft, delve into the insights from the 2023 Microsoft Digital Defense Report.
- Public Sector Future Podcast | Episode 57: India’s Journey to Digital Transformation: A Conversation with Dr. Pramod Varma
Episode 57: India’s Journey to Digital Transformation: A Conversation with Dr. Pramod Varma
India’s digital transformation journey has relied on strategic thinking, collaboration, and innovative solutions. Dr. Pramod Varma talks with us about how India overcame hurdles to create a robust digital ecosystem, including a digital identity program for over one billion people.
- Public Sector Future Podcast | Episode 56: Championing Identity for All: Empowerment and Progress in Africa
Episode 56: Championing Identity for All: Empowerment and Progress in Africa
Dr. Joseph Atick is a recognized thought leader in digital identity, economic development, data protection, and privacy. With a career spanning several decades, he is a founding father of the digital identity community and Executive Chairman for ID4Africa.
- Public Sector Future Podcast | Episode 55: Lifelong Learning: Building Digital Skills through Continuing Education
Episode 55: Lifelong Learning: Building Digital Skills through Continuing Education
Dr. Sheila LeBlanc is the Associate Vice President for Continuing Education at the University of Calgary. She explores the role of digital skills in lifelong learning, how demands from students and local businesses are changing, and ways in which using data can improve student success.
- Public Sector Future Podcast | Episode 54: Curiosity and hope: building foundations for the future workforce
Episode 54: Curiosity and hope: building foundations for the future workforce
Washington State is leading the way in using new technologies to engage students and build digital skills. Host Olivia Neal talks to Superintendent Chris Reykdal to learn how they have adopted programs like ‘Coding in Minecraft’ to build interest and excitement, and to develop the foundations for students’ future success.
- Future of Infrastructure: Episode 20: Delivering Amazing for the World Cup
Future of Infrastructure: Episode 20: Delivering Amazing for the World Cup
Mohamed Abuagla is the Chief Executive for Hayya, the organization in Qatar responsible for helping the country manage the massive influx of people for the World Cup, while providing a seamless experience for fans entering the country, using transportation, and attending the games.
- Public Sector Future Podcast | Episode 53: Building a platform for digital skills
Episode 53: Building a platform for digital skills
Host Olivia Neal talks to H.E. Ohood Khalfan Al Roumi, Minister of State for Government Development of the Future in the United Arab Emirates. She explains how the UAE are approaching building digital skills at scale through their Jahiz platform, and why understanding digital needs to start from the top.
- Future of Infrastructure: Episode 19: Infrastructure is Our User Interface for the Planet
Future of Infrastructure: Episode 19: Infrastructure is Our User Interface for the Planet
Peter Torrellas is President for Connected Communities at Parsons Corporation leading infrastructure-focused business across cities, transportation, and utilities. Peter joined the podcast to talk about embracing the complexity of infrastructure to implement projects across domains.
- Future of Infrastructure: Episode 18: The Power of Having a Vision
Future of Infrastructure: Episode 18: The Power of Having a Vision
Enrique Penalosa, the former mayor of Bogota, Colombia joined the podcast to talk about the importance of having – and sticking to – a clear vision to overcome resistance and drive change at the city level and how it helped him transform Bogota.
- Public Sector Future Podcast | Episode 52: The importance of skilling in the digital world
Episode 52: The importance of skilling in the digital world
On this episode, host Olivia Neal talks to Geoff Connell, the Chief Digital Officer for Norfolk County Council. He shares successful approaches for training and upskilling employees, building digital skillsets, and getting the most from your investment in technology.
- Future of Infrastructure: Episode 17: How Art is Driving Change in Philadelphia
Future of Infrastructure: Episode 17: How Art is Driving Change in Philadelphia
Jane Golden is the Executive Director of Mural Arts in Philadelphia. Jane joined us to talk about how engaging communities is driving positive change in the city and how murals are changing SEPTA spaces to improve the passenger experience.
- Public Sector Future Podcast | Episode 51: The UK’s Police Digital Service
Episode 51: The UK’s Police Digital Service
On this episode, host Olivia Neal speaks to Ian Bell, CEO of the UK’s Police Digital Service. He offers an inside look into the role of the Police Digital Service and how it is harnessing the power of digital, data and technology to enable UK policing to better protect the communities it serves.
- Future of Infrastructure: Episode 16: How Cascais Became a Smarter City
Future of Infrastructure: Episode 16: How Cascais Became a Smarter City
Miguel Pinto Luz the Deputy Mayor of Cascais joined us to share the story of how Cascais prioritizes quality of life, and how it’s putting service delivery and economic development first to achieve it. Listen to learn about Cascais’s transportation system and why accountability and transparency are at the core of how Cascais is becoming a smarter city.
- Public Sector Future Podcast | Episode 50: Digital Forensics
Episode 50: Digital Forensics
On this episode, host Olivia Neal speaks to Detective Sergeant John Price from the West Midlands Police Force in the United Kingdom. He shares insights from the world of digital forensics and how investigators are using technology to help victims more effectively in the modern age.
- Future of Infrastructure: Episode 15: Charting the Future of Water
Future of Infrastructure: Episode 15: Charting the Future of Water
Peter Fiske is the Executive Director of the National Alliance for Water Innovation (NAWI). He joined The Future of Infrastructure to talk to us about the future of water – and how infrastructure will need to change to combat climate change, become more efficient, and meet demand in the coming decades.
- Public Sector Future Podcast | Episode 49: Tech Saving Lives: A Fireside Chat with Chief Dan Munsey on Transforming Emergency Response
Episode 49: Tech Saving Lives: A Fireside Chat with Chief Dan Munsey on Transforming Emergency Response
On this episode, host Olivia Neal speaks to San Bernardino Fire Chief Dan Munsey. Chief Munsey is also Chair of the International Association of Fire Chiefs Technology Council. He shares how embracing new technologies has brought opportunities to transform emergency response and help protect the two million residents of San Bernardino County.
- Future of Infrastructure: Episode 14: Sustainability is an Opportunity for Transportation
Future of Infrastructure: Episode 14: Sustainability is an Opportunity for Transportation
Laura Tolkoff is the Transportation Policy Director at SPUR – the San Francisco Bay Area Planning and Urban Research Association. Laura joined the Future of Infrastructure to talk about why sustainability is an opportunity for transportation, and how SPUR is shaping San Francisco’s transportation system.
- Future of Infrastructure: Episode 13: Promoting Joy: The Role of Parks and Public Spaces in City Infrastructure
Future of Infrastructure: Episode 13: Promoting Joy: The Role of Parks and Public Spaces in City Infrastructure
Phil Ginsburg is the General Manager of the San Francisco Recreation and Parks Department. He joined the Future of Infrastructure to talk about the importance and often overlooked role of parks as infrastructure that make cities work for their residents.
- Public Sector Future Podcast | Episode 48: Technology Trends and Decision Advantage in Defense
Episode 48: Technology Trends and Decision Advantage in Defense
On this episode, guest host AT Ball speaks to Retired Vice Admiral Ann E. Rondeau, President of the Naval Postgraduate School. Rondeau offers an inside look into how defense organizations can adopt digital tools and adapt with emerging technology.
- Public Sector Future Podcast | Episode 47: Preparing for a cashless, platform-based and technology-driven society
Episode 47: Preparing tax operations for new technologies
On this episode, host Olivia Neal meets Prof. Dennis Weber and Dr. Dennis Post. They share insights from the CPT research project (cashless, platform-based and technology-driven) on the impacts and opportunities for tax operations of emerging technologies, such as cryptocurrencies, blockchain, and artificial intelligence.
- Public Sector Future Podcast | Episode 46: Ukraine’s digital identity approach
Episode 46: Becoming a Digital Government: Lessons from Ukraine
On this episode, host Olivia Neal speaks to Gulsanna Mamediieva, of the Ministry of Digital Transformation of Ukraine. She shares how the government has embraced digital transformation and digital identity, and how this has supported citizens during the war.
- Public Sector Future Podcast | Episode 45: Secure digital collaboration in Defense organization
Episode 45: Digital Collaboration in Defense: Using technology to enable secure cooperation
On the second episode of our Defense and Intelligence mini-series, guest host AT Ball talks to Perry Smith of Myriad Technologies. Perry shares an inside look into the technology that enables secure collaboration between defense organizations.
- Public Sector Future Podcast | Episode 44: Defense & Intelligence: Adopting digital engineering
Episode 44: Defense & Intelligence: Adopting digital engineering
On the first episode of our Defense and Intelligence mini-series, Microsoft’s AT Ball is joined by Rob Clifford, Chief Data Officer for BAE Systems, Maritime and Land Division. They discuss how digital engineering and cloud-enabled technologies support mission outcomes.
- Public Sector Future Podcast | Episode 43: Lessons Learned from 100 Years of City Planning
Episode 43: Future of Infrastructure: Lessons Learned from 100 Years of City Planning
Tom Wright is the CEO of the Regional Plan Association. He joined the podcast for a discussion of what they’ve learned by taking the long view of city and regional planning.
- Public Sector Future Podcast | Episode 42: Future of Infrastructure: Building for Resilience
Episode 42: Future of Infrastructure: Building for Resilience
The Special Advisor for Climate & Sustainability at Columbia University talks about lessons learned from Hurricane Sandy and how a comprehensive infrastructure approach mitigates the impact of climate change.
- Public Sector Future Podcast | Episode 41: Building blocks for digital transformation
Episode 41: Building blocks for digital transformation
Ashleigh Sinclair, Managing Associate at Linklaters and Andrew Cooke, Global Policy Lead at Microsoft share insights from their paper on Building Blocks for a Successful Digital Transformation Strategy.
- Public Sector Future Podcast | Episode 40: Digital Innovation in Tax and Customs
Episode 40: Digital Innovation in Tax and Customs
Mick Connolly is the Head of IT Innovation for HM Revenue and Customs in the UK. He chats with guest host Steve Barr about using technology to reach your goals and the importance of innovation in tax and customs operations.
- Public Sector Future Podcast | Episode 39: The Future of Tax Operations
Episode 39: The future of tax operations
Jeff Saviano is the Global Tax Innovation Leader for EY. In the first episode of our Public Finance mini-series, Jeff tells Olivia about the intersection of tax and innovation and shares what he sees in the future of public finance.
- Public Sector Future Podcast | Episode 38: Cybersecurity, Compliance and Cloud: Lessons from Singapore
Episode 38: Cybersecurity, Compliance and Cloud: Lessons from Singapore
Yeo Beng Huay leads the Governance Planning and Policy Division in GovTech, Singapore. Her team plans and formulates policies, standards, and guidance for government ICT and smart systems, and provides data driven management of compliance and risks.
- Public Sector Future Podcast | Episode 37: Military Lessons on Cyberdefense
Episode 37: Military Lessons on Cyberdefense
Dr. Marcus Thompson is a retired Major General and former Head of Information Warfare for the Australian Defense Force. On the second episode of our cybersecurity mini-series, Dr. Thompson talks with Alvaro Vitta about best practices for protecting sensitive data and why making risk-based decisions is so important.
- Public Sector Future Podcast | Episode 36: Cyber Resilience in Government
Episode 36: Cyber Resilience in Government
Tom Burt is the Corporate Vice President of Customer Security and Trust at Microsoft. On the first episode of our Cybersecurity mini-series, Tom tells Alvaro Vitta about the trends he’s seeing, working with the government in Ukraine on cyber defense, and how public sector organizations can be better prepared for future attacks.
- Public Sector Future Podcast | Episode 35: Future of Infrastructure: Using Data to Make Equitable Investments
Episode 35: Future of Infrastructure: Using Data to Make Equitable Investments
Denice Ross is the Chief Data Scientist in the White House Office of Science and Technology Policy. In our discussion, she shared a behind-the-scenes look into how data can be used to measure equitable investments and their outcomes with funding from the Bipartisan Infrastructure Law.
- Public Sector Future Podcast | Episode 34: Future of Infrastructure: Skills are the Currency of the Global Workforce
Episode 34: Future of Infrastructure: Skills are the Currency of the Global Workforce
Karin Kimbrough is the Chief Economist at LinkedIn and an expert in the global workforce. With increased global investment in infrastructure, a skilled workforce is needed to meet that demand. In this conversation, we discuss what this investment means for green jobs and women, and how we can expect the job market to shift in coming years.
- Public Sector Future Podcast | Episode 33: Future of Infrastructure: Be Nimble to Succeed
Episode 33: Future of Infrastructure: Be Nimble to Succeed
Ratna Amin, Project Director for the City Administrator Office at the City of Oakland joined us to discuss how civic organizations are pushing governments to get transit infrastructure right – and the complexity of defining success.
- Public Sector Future Podcast | Episode 32: Future of Infrastructure: Closing the Infrastructure Gap
Episode 32: Future of Infrastructure: Closing the Infrastructure Gap
Alice Charles brings a truly global perspective and decades of experience to our discussion of infrastructure and its impact. In this conversation, we talked about infrastructure needs around the world, and what kind of investments we need to make to close the gap.
- Public Sector Future Podcast | Episode 31: Future of Infrastructure: Collaborating for Safer Roads
Episode 31: Future of Infrastructure: Collaborating for Safer Roads
Regional Transportation Commission of Southern Nevada CEO, MJ Maynard joined Jeremy Goldberg to share how a collaboration between public agencies and technology companies helped make their roads safer.
- Public Sector Future Podcast | Episode 30: Restricted data in the cloud
Episode 30: Restricted data in the cloud
Rear Admiral António Gameiro Marques is the Director General of the Portuguese National Security Authority, which includes the National Cybersecurity Center.
- Public Sector Future Podcast | Episode 29: Future of Infrastructure: Focusing on Long-Term Outcomes
Episode 29: Future of Infrastructure: Focusing on Long-Term Outcomes
CEO of Infrastructure Western Australia Philip Helberg joined Jeremy Goldberg for our latest discussion on the Future of Infrastructure. Infrastructure has to serve people in the long term and this discussion is all about how to effectively make long term plans for infrastructure investment, and just as importantly, how to know if your plan is working.
- Public Sector Future Podcast | Episode 28: Future of Infrastructure: Changing Lanes: Equity in Transit
Episode 28: Future of Infrastructure: Changing Lanes: Equity in Transit
Seleta Reynolds, former GM of LADOT Los Angeles Department of Transportation (LADOT) joined Jeremy Goldberg to talk about the impact of our transit system on women and how we can build more effective and equitable transportation systems.
- Public Sector Future Podcast | Episode 27: Future of Infrastructure: Be Obsessed with Delivering the Basics
Episode 27: Future of Infrastructure: Be Obsessed with Delivering the Basics
Changing the face of Cleveland’s lakefront has been a long-term project. Cleveland Mayor Justin Bibb joined Jeremy Goldberg in our latest Future of Infrastructure episode to talk about the importance of building trust and equity by investing in infrastructure like the lakefront and getting the basics right.
- Public Sector Future Podcast | Episode 26: What the UAE government can teach us about innovation
Episode 26: What the UAE government can teach us about innovation
Her Excellency Huda Al Hashimi is the Deputy Minister of Cabinet Affairs for Strategic Affairs to the United Arab Emirates Government. She also leads the Mohammed bin Rashid Centre for Government Innovation.
- Public Sector Future Podcast | Episode 25: Future of Infrastructure: Public Interest Technology: This is Our Work
Episode 25: Future of Infrastructure: Public Interest Technology: This is Our Work
In the 1960s, Public Interest Law emerged as a way for the legal profession to deploy its expertise in service of the public. Today, our guest Darren Walker, President of the Ford Foundation says that it’s time for the same ethic and commitment to emerge from the field of technology. In this episode we discuss how to make that happen and what it will look like in practice when we create the structures for technologists to work in the public interest.
- Public Sector Future Podcast | Episode 24: Re-linking a Community
Episode 24: Future of Infrastructure: Re-linking a Community
How can city leaders tackle the inequities of infrastructure built in the past? In this episode, Mayor Quinton Lucas joined guest host Jeremy Goldberg to talk about the legacy of U.S. Highway 71 in Kansas City, a divided community, and how he is using the U.S.’s Infrastructure Bill to build more equitable infrastructure.
- Public Sector Future Podcast | Episode 23: Coming up: Future of Infrastructure
Episode 23: Coming up: Future of Infrastructure
Public Sector Future host, Olivia Neal, is passing the baton to Jeremy Goldberg for a group of episodes that dive deep into the future of infrastructure. Jeremy explains why this is an important topic, what we actually mean when we talk about infrastructure, and what you can expect to hear in this special miniseries.
- Public Sector Future Podcast | Episode 22: Government migration to cloud ecosystems
Episode 22: Government migration to cloud ecosystems
Dr. Rami Amin is based in the Digital Development Practice at the World Bank Group, leading global advisory work on how to accelerate digital transformation, sectoral investment, and economic growth. He is a lead author of the World Bank’s Government Cloud Migration report.
- Public Sector Future Podcast | Episode 21: Cybersecurity – Protecting a global research university
Episode 21: Cybersecurity – Protecting a global research university
Mary Ann Blair is the Chief Information Security Officer at Carnegie Mellon University. She is responsible for information security engineering and operations; incident prevention, detection, and response; policy and compliance; training and awareness; and identity and access management services.
- Public Sector Future Podcast: Episode 20 | Inclusivity and Sustainability in Education
Episode 20: Inclusivity and Sustainability in Education
Stefania Giannini was appointed UNESCO Assistant Director-General for Education in 2018, becoming the top UN official in the field. Prior to this, she served as Minister of Education in Italy, Senator of the Republic of Italy, and Rector of the University for Foreigners of Perugia.
- Public Sector Future Podcast: Episode 19 | Digital India – Part 2
Episode 19: Digital India – Part 2
Abhishek Singh is the CEO of MyGov, National e-Governance Division, and Digital India Corporation in the Government of India’s Ministry of Electronics and IT. Discover how he provides assisted access to digital services, works across various levels of the government, and implements data standards and service integration. Singh dives into projects like DigiLocker and shares where he draws inspiration from.
- Public Sector Future Podcast: Episode 18 | Digital India – Part 1
Episode 18: Digital India – Part 1
Abhishek Singh is the CEO of MyGov, CEO, National e-Governance Division and MD & CEO, Digital India Corporation in the Government of India’s Ministry of Electronics and IT. Discover Singh’s priorities in his roles, his communications and engagement approaches, the structure of Digital India, and how the pandemic transformed and continues to impact hybrid work in India.
- Public Sector Future Podcast: Episode 17 | Innovation in children’s social care
Episode 17: Innovation in children’s social care
Dr. Carol Homden is the Chief Executive of Coram, a group of specialist children’s charities based in the UK, reaching 2.5 million children, families, and professionals each year. Dr. Homden also serves as Chair of Diabetes UK and was previously Chair of the UK’s National Autistic Society for 10 years.
- Public Sector Future Podcast: Episode 16 | AI for Sustainability
Episode 16: AI for Sustainability
Dr. Vik Pant is the Chief Scientist and Chief Science Advisor of Natural Resources Canada. He is responsible for providing strategic direction to build capacity within their scientific community and accelerating the creative application of innovative digital technologies including Artificial Intelligence.
- Public Sector Future Podcast: Episode 15 | Data Curation for Sharing and Crisis Response
Episode 15: Data Curation for Sharing and Crisis Response
Professor Dame Angela McLean is the Chief Scientific Adviser for the UK Ministry of Defence. She was appointed to the role in 2019. McLean is a Professor of Mathematical Biology in the Department of Zoology at Oxford University and Director of The Institute for Emerging Infections of Humans.
- Public Sector Future Podcast: Episode 14 | Real Time Crime Center
Episode 14: Real Time Crime Center
Inspector Joseph Courtesis spent 27 years of serving with the New York Police Department (NYPD). Courtesis was former Commander of the 105th and 106th Precincts, Central Investigations Division, and the NYPD’s Real Time Crime Center. We explore how better use of data delivered outcomes for NYPD.
- Public Sector Future Podcast: Episode 13 | Providing meals to vulnerable communities
Episode 13: Providing meals to vulnerable communities
André Correr is the Institutional Relations and Project Manager at Best.Projects. Prior to his role at Best.Projects, Correr served in the public sector in São Paulo for ten years. He received his degree in Public Policy Management from the University of São Paulo.
- Public Sector Future Podcast: Episode 12 | Taking defense and intelligence to the cloud edge
Episode 12: Taking defense and intelligence to the cloud edge
Mike Schrock is the Vice President of Global Alliances at Thales, leading work on technology initiatives involving the intersection between cloud technology, data security, public trust, digital payments, and society.
- Public Sector Future Podcast: Episode 11 | The rise of remote learning and future of education
Episode 11: The rise of remote learning and future of education
Mohammad Almadani is the CEO of Classera and was one of the founders of the organization in 2012. He was driven to develop smart learning focusing on AI, gamification, and social learning. In 2017, Almadani received the Endeavor World Certificate as one of the most impacting entrepreneurs in the world.
- Public Sector Future Podcast: Episode 10 | How to build a digital organization at scale
Episode 10: How to build a digital organization at scale
Jacky Wright spent two years on secondment to Her Majesty’s Revenue and Customs (HMRC), the UK’s tax and customs department, where she was their Chief Digital and Information Officer. In 2019, she rejoined Microsoft as Chief Digital Officer and Corporate Vice President.
- Public Sector Future Podcast: Episode 9 | Lessons from Denmark: Moving Operations to Cloud
Episode 9: Lessons from Denmark: Moving Operations to Cloud
Maria Hald spent 20 years in the Danish public sector before becoming the Public Sector Lead of Microsoft Denmark in 2020. We discuss her role as the Deputy Director General in the Ministry of Finance where she oversaw a shared service center for HR for central government agencies in Denmark.
- Public Sector Future Podcast: Episode 8 | Scaling Digital Transformation in Brazil
Episode 8: Scaling Digital Transformation in Brazil
Luis Felipe Monteiro is the Secretary of Digital Government in Brazil. He oversees digital transformation of the federal government, and the supply and quality of public services. In 2020 he was named one of the World’s 50 Most Influential People Revolutionizing Government by Apolitical.
- Public Sector Future Podcast: Episode 7 | Accessibility in the public sector
Episode 7: Accessibility in the public sector
Yazmine Laroche is the Deputy Minister for Public Service Accessibility in the Government of Canada. Laroche has over 25 years of experience in the public sector across a variety of departments. Her ambition is to make the Canadian public service the most accessible in the world.
- Public Sector Future Podcast: Episode 6 | e-Estonia: Using Data to Deliver Trusted Services
Episode 6: e-Estonia: Using Data to Deliver Trusted Services
Siim Sikkut is the Government CIO of Estonia, which has been called ‘the most advanced digital society in the world.’ He was named one of world’s top 20 most influential people in digital government by Apolitical in 2018 & 2019. He is the chair of OECD Working Party of Senior Digital Government Officials.
- Public Sector Future Podcast: Episode 5 | Challenge-based approaches to Public Sector innovation
Episode 5: Challenge-based approaches to Public Sector innovation
Jeremy Goldberg recently joined Microsoft’s Worldwide Public Sector team. He’s worked in government in the city of San Jose, San Francisco, the city of New York, and most recently was leading technology for the Governor of New York State. We dive into one of the projects he was responsible for in the New York City Mayor’s Office of the Chief Technology Officer.
- Public Sector Future Podcast: Episode 4 | Seamless services – Digital access to birth certificates
Episode 4: Seamless services – Digital access to birth certificates
In this episode we speak with Yolanda Martínez about one of the key challenges of successful digital transformation, the ability to work across boundaries and barriers to share and use data, and to better deliver services to people who really need them. We discuss how she worked across federal and regional boundaries while leading the National Digital Strategy of Mexico to give everybody the ability to obtain their right to identity through digital access to birth certificates.
- Public Sector Future Podcast: Episode 3 | Digital Policing
Episode 3: Digital Policing
In this episode we explore the technology and cultural changes that have been put in place by Western Australia’s Police Force. Join us as we sit down with Western Australia’s Assistant Divisional Officer, Darren Henstock.
- Public Sector Future Podcast: Episode 2 | Mixed Reality
Episode 2: Mixed Reality
A look inside emerging areas of technology from 3D computer vision to AI. We speak with Dr. Marc Pollefeys, Professor of Computer Science at ETH Zurich and Director of Science at Microsoft who leads MSFT’s Mixed Reality and AI lab in Zurich.
Read more on Episode 2 - Public Sector Future Podcast: Episode 1 | Rules as Code
Episode 1: Rules as Code
New research is rethinking one of the core functions of government – rule making. In this episode, we talk to Alex Roberts, the Deputy Head of the Observatory of Public Sector Innovation at the OECD.
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Education
Find out how Microsoft solutions and devices empower educators and unlock new possibilities for learners.
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