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Public Sector Center of Expertise and Digital Skills

Tools and insights to drive digital innovation within the public sector. Discover valuable lessons, expert insights, skill-building resources, and best practices designed to accelerate your AI digital transformation journey.

  • Revolutionizing Public Sector Service Delivery with Microsoft Azure OpenAI Service

    Read this new Total Economic Impact™ (TEI) study that examines the projected financial benefits public sector organizations may realize by deploying Azure OpenAI Service.

    Read the study
  • The Value of Copilot for Microsoft 365 on Public Sector Organizations

    Copilot for Microsoft 365 is an AI-powered workplace productivity tool that reduces repetitive tasks, automates processes, and accelerates creativity. Read this study conducted by Forrester Consulting on behalf of Microsoft on the value of Copilot for Microsoft 365 for public sector organizations.

    Read the case study
  • The Innovate Together Program

    Connecting Public Sector organizations together to learn from one another and help transform at scale through collaboration and sharing of resources.

    Explore the Innovate Together Program Innovation Library

Content to help advance your digital transformation

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    Cybersecurity

    As cyber threats rapidly increase, it is now more important than ever before to ensure you have a solid, secure foundation to protect your digital assets. Explore our content relating to security, compliance, and privacy - foundational elements to help you protect your evolving digital ecosystem.

    Find more cybersecurity content
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    Cloud

    Public sector organizations around the world are using cloud technologies to fuel innovation. Explore all of our cloud content and learn how migrating to the cloud can help accelerate your digital transformation strategies, transform operations to increase efficiency, and empower your workforce to deliver inclusive, secure services.

    Browse all cloud content
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    Artificial Intelligence

    From sustainability to cybersecurity, learn how public sector organizations are adopting artificial intelligence within operations and find insights on how to embed approaches to responsible AI.

    Browse all artificial intelligence content

Public Sector Future podcast

Public Sector Future discusses real stories from public sector leaders who have been successful at driving change. Hear their first-hand experiences, challenges their users face, and lessons learned. Throughout the series we discuss technology and trends, as well as cultural aspects of change.

Episode 69: Building a learning culture for the age of AI, with Joe Whittinghill

Joe Whittinghill is the Chief Learning Officer at Microsoft. He discusses his approach to building a learning culture across the organization of 220,000 employees, based in 115 different countries. He shares practical insights on how to keep up to date at a time when pace of change has never been quicker.

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Episode 69 guest speaker Joe Whittinghill

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Recent articles and posts

  • Three people having a discussion in an office

    Enabling governments to lead in the AI era: A guide for creating a national strategic framework

    It's up to each country's government to define the standards for how AI is used, not only by establishing laws and regulations, but by setting an example to follow. Government leaders can build their own national AI strategy to harness the unparalleled capabilities of AI to boost economic performance, streamline governance, and improve public services.

    Read the executive summary
  • Two people having a conversation in a warehouse

    Revolutionizing Public Sector Service Delivery with Microsoft Azure OpenAI Service

    Read this new Total Economic Impact™ (TEI) study that examines the projected financial benefits public sector organizations may realize by deploying Azure OpenAI Service.

    Read the study
  • Two people working in a server room

    Build and Modernize AI Applications for Public Sector Services

    Public sector organizations have limited resources yet are always trying to deliver as much as possible for the public. Generative AI is becoming an increasingly important tool in helping public sector organizations in this effort as it can help increase productivity and improve service quality, specifically by building and modernizing applications that use AI capabilities.

    Explore the resources
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