Cutting Edge Technologies to Improve Government Performance and Service
Learn more about emerging technologies like cloud computing, artificial intelligence, big data, and internet of things. Explore the benefits and risks of each and how governments across the globe are implementing them.
Overview
Learn more about emerging technologies like cloud computing, artificial intelligence (AI), big data, and internet of things (IoT). Explore the benefits and risks of each and how governments across the globe are implementing them in their organization.
Microsoft partnered with the United Arab Emirates (UAE) Government Development and the Future Office to create this training module that highlights technologies to help you improve government performance and service delivery.
Cloud Computing
What is cloud computing?
Remote servers hosted on the internet to store, manage and process data, rather than a local server hosted on a personal computer.
Benefits of Cloud Computing for Governments include:
- Running & maintaining technology services
- Improves efficiency
- Improves decision making
- Improves data sharing
Challenges of Cloud Computing for Governments:
- Cybersecurity and privacy
- Education of workforce
- Education of the citizens
Artificial Intelligence (AI)
What is AI?
Development of computer systems able to perform tasks normally requiring human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.
What is AI Capable of?
- See: Artificial Vision
- Understand: Natural Language Processing
- Listen: Speech Recognition
Tools and resources to learn more about AI:
RESOURCES:
PUBLIC SECTOR SKILLS WEBINAR:
CUSTOMER STORY:
- Ontario Power Generation: Powering a sustainable future with digital innovation Learn how the Ontario Power Generation (OPG) in Canada is leading the drive for decarbonization while balancing economic and environmental benefits, and electricity needs by using Microsoft AI to help forecast prices, deliver value to Ontario, and move a step closer toward a carbon-neutral future.
Big Data
What is big data?
Big data is the set of information collected from various data sources and then analyzed by a system
In this training module, you will learn more about:
- Data as a value generator
- Applications and benefits
- Structured data
- Unstructured data
Tools and resources to learn more about data:
CUSTOMER STORY:
- Driven by data: Transport for Greater Manchester keeps its residents on the go: Monitoring traffic and keeping it flowing are primary goals for the Transport for Greater Manchester (TfGM). Read how their shift to Azure Stack HCI gave them the opportunity to consolidate physical servers and utilize cloud-based services. TfGM now receives real-time alerts and is able to avert potentially disaster events and keep transport services functioning smoothly.
Internet of Things (IoT)
What is IoT?
The interconnection via the internet of computing devices embedded in everyday objects, enabling them to send and receive data.
Watch this video to learn more about IoT applications like smart cities and the challenges of implementing for governments.
Tools and resources to learn more about IoT:
RESOURCE:
CUSTOMER STORY:
- Historic city saves energy and improves quality of life with smart lighting control based on Azure IoT Hub: Learn how the City of Valencia has reduced lighting energy consumption by 74%, saving €6 million (USD $6.67 million), and reduced greenhouse emissions by 80% by implementing a smart lighting system allowing the city to remotely monitor and manage the lighting infrastructure and tailor scenarios for individual locations.
Key Takeaways:
- The value of interoperable and connected government data:
- Improve residents’ experience of public services
- Enable data-driven policy making
- Enhance data protection and privacy
- Reduce fraud, waste, and abuse
- Deliver the value of open data
- Increase administrative efficiency
- The principles of digitalization in the public sector:
- We will provide services based on the customer’s needs
- We will cut unnecessary red tape
- We will make full use of existing public and private online services
- We will build easy-to-use and secure services
- We will produce benefits for our customers quickly
- We will provide open data, open access to information and open interfaces for business and citizens
- We will designate an owner for every service and its implementation
- We will ask for new information only once
- We will also serve in cases of disruptions
Additional Resources:
Watch more training videos in this series
Skilling to help accelerate your digital transformation:
About the Center of Expertise
Microsoft’s Public Sector Center of Expertise brings together thought leadership and research relating to digital transformation in the public sector. The Center of Expertise highlights the efforts and success stories of public servants around the globe, while fostering a community of decision makers with a variety of resources from podcasts and webinars to white papers and new research. Join us as we discover and share the learnings and achievements of public sector communities.
Questions or suggestions?
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