Public Sector Center for Digital Skills

A group of people collaborating in a conference room

Public Sector Center for Digital Skills

Public Sector organizations are relying on the skills of public servants to help them use technology to deliver secure services and create efficiencies. Investing in skills will help to accelerate your digital transformation.

Invest in the Future & Drive Innovation

The Public Sector Center for Digital Skills is intended to help organizations advance their digital transformation through skilling. As you embark on this journey, you may discover talent gaps or find employees wanting to learn a new skill or get certified in a particular area. Whatever the case may be, we want you to be successful in your transformation and provide easy access to skilling opportunities designed to help public sector entities.

Public Sector Insights on Skilling

Skilling enables public sector organizations to deliver better outcomes for their citizens and communities. Read this white paper featuring insights gathered by Microsoft on challenges facing public sector organizations when it comes to skilling their employees. Find guidance and recommendations to implement effective skilling programs for your workforce.

Read the Public Sector Insights on Skilling research:

Latest Digital Skilling Content

  • A person in a business suit points at a large screen displaying various charts and graphs during a presentation.

    The Importance of Defining the Return on Investment for Skilling within Public Sector Organizations (Part 1) 

    In the era of AI, the skilling of public servants has never been more important. However, unfortunately funding and resources allocated for skilling are often the first to be reduced when there is fiscal pressure. Read how conducting a robust ROI evaluation can help defend these budgets and improve program and employee performance.

    Read part one
  • Two people in an office looking at a data dashboard on a computer screen

    Best Practices to Help You Define the Return on Investment for Skilling within Public Sector Organizations (Part 2) 

    Microsoft's Public Sector Center for Digital Skills recently collaborated with the ROI Institute and used their methodology to conduct a comprehensive evaluation study to assess the return on investment (ROI) of one of Microsoft's customer's skilling programs. Learn about practices to consider when you conduct your own ROI evaluation of one of your public sector skilling programs. 

    Read part two
  • Two individuals in safety vests listen to a presentation while a person points at a large screen displaying various content.

    Return on Investment Results (Part 3) 

    Discover the findings from a comprehensive evaluation study conducted by the ROI Institute on the Procurement for Practitioners Program, a 2-day training initiative designed specifically for procurement professionals in the public sector who are navigating the digital era. 

    Read part three
A woman standing at her desk taking a learning course

LinkedIn Learning Course: Microsoft 365 Copilot: The Art of Prompt Writing

Take this complimentary LinkedIn Learning course and unlock the power of Microsoft Copilot through the art and science of prompt-writing. Summarize meetings in Teams, edit text in Word, catch up on long email threads in Outlook, and more by learning to craft well-composed, conversational prompts to have Copilot assist you in your everyday tasks.

Take the course

Learning Collections

Defending your Data

As public sector organizations digitize their programs and services and move their data to the cloud, it’s critical to protect and secure your data estate. Explore this collection to learn about data collection and privacy.

Explore this collection

Secure Identities and Access

This collection has been specially curated for public sector organizations looking to accelerate their digital transformation and learn about the role of digital identity in that process.

Explore this collection

Zero Trust

As cyber threats continue to increase, having a security strategy is essential. In this collection, learn the importance and implementation of a Zero Trust strategy.

Explore this collection

AI in the Public Sector

Artificial Intelligence (AI) is changing the game for businesses and organizations of all types. Explore this collection and start imagining how AI can help your public sector organization.

Explore this collection
A man sitting at a desk looking at his laptop screen

Find a Digital Skilling Event

Improve your digital skills and knowledge, by joining one of our training and skilling events. We offer a variety of online and offline events for different levels and topics. Filter your search by public sector industry or product to find the most relevant learning opportunity for you.

Find events

Content Library

Explore the resources below to help you advance your digital transformation and equip yourself with the digital skills you need to succeed.

Filters

CLEAR FILTERS
  • A person in a business suit points at a large screen displaying various charts and graphs during a presentation.
    The Importance of Defining the Return on Investment for Skilling within Public Sector Organizations (Part 1) 

    The Importance of Defining the Return on Investment for Skilling within Public Sector Organizations (Part 1) 

    In the era of AI, the skilling of public servants has never been more important. However, unfortunately funding and resources allocated for skilling are often the first to be reduced when there is fiscal pressure. Read how conducting a robust ROI evaluation can help defend these budgets and improve program and employee performance.

    Read part one
  • Two people in an office looking at a data dashboard on a computer screen
    Best Practices to Help You Define the Return on Investment for Skilling within Public Sector Organizations (Part 2)

    Best Practices to Help You Define the Return on Investment for Skilling within Public Sector Organizations (Part 2) 

    Microsoft’s Public Sector Center for Digital Skills recently collaborated with the ROI Institute and used their methodology to conduct a comprehensive evaluation study to assess the return on investment (ROI) of one of Microsoft’s customer’s skilling programs. Learn about practices to consider when you conduct your own ROI evaluation of one of your public sector skilling programs. 

    Read part two
  • Two individuals in safety vests listen to a presentation while a person points at a large screen displaying various content.
    Return on Investment Results (Part 3)

    Return on Investment Results (Part 3) 

    Discover the findings from a comprehensive evaluation study conducted by the ROI Institute on the Procurement for Practitioners Program, a 2-day training initiative designed specifically for procurement professionals in the public sector who are navigating the digital era. 

    Read part three
  • Two smiling people looking at a laptop screen
    Microsoft Education AI Toolkit

    Microsoft Education AI Toolkit

    A navigator for education institutions to plan their AI journey. This toolkit equips educational leaders at various stages of their AI journey with knowledge, strategies, and tips to confidently advance their use of generative AI technologies. 

    Explore the Microsoft Education AI Toolkit 
  • People working side by side in an office
    Build Your Generative AI Productivity Skills with Microsoft and LinkedIn

    Build Your Generative AI Productivity Skills with Microsoft and LinkedIn

    Learn how to apply generative AI skills to your work to boost your productivity. Transform raw data into meaningful insights, create compelling presentations, and generate creative images using the latest tools.

    Take the course
  • Closeup of a person typing on a laptop
    Career Essentials in Cybersecurity by Microsoft and LinkedIn

    Career Essentials in Cybersecurity by Microsoft and LinkedIn

    Discover the skills needed for a career in cybersecurity. Gain a solid understanding of commonly used cybersecurity terms. Explore the current threat landscape and learn the core concepts of cybersecurity.

    Take the course
  • Closeup of a man using a tablet
    AI for Managers by Microsoft and LinkedIn

    AI for Managers by Microsoft and LinkedIn

    In this learning path, managers at all levels of the organization will learn practical ways to enhance their effectiveness with generative AI—from making team and one-on-one meetings more effective to giving feedback that gets results. You’ll also learn how to have meaningful career conversations with employees in an AI context, build a collaborative team culture with generative AI, and use AI responsibly.

    Explore this learning path
  • Two people looking at a tablet
    AI learning journey for Business Leaders

    AI learning journey for Business Leaders

    Explore this Worldwide Learning Collection for people leading AI strategy and adoption in organizations. The content is organized by the following the stages in the AI learning journey: Understanding AI, Preparing for AI, Using AI, Building AI solutions.

    Explore the collection
  • Three women having a conversation in an office
    AI Skills Navigator

    AI Skills Navigator

    Unlock new opportunities with AI skills that are in demand now and in the future. Use AI to find the learning path that’s right for you.

    Use the AI Skills Navigator
  • A man holding a mug and looking at his laptop
    AI Trainer Toolkit

    AI Trainer Toolkit

    Explore this Worldwide Learning Collection for teachers, trainers, and facilitators who are responsible for providing AI skilling.

    Explore this collection
  • Two women having a conversation in an office
    AI for Organizational Leaders by Microsoft and LinkedIn

    AI for Organizational Leaders by Microsoft and LinkedIn

    In this learning path, you’ll learn how to make informed decisions about AI adoption and application as an organizational leader. You’ll evaluate the business implications of generative AI and learn how to integrate AI into business strategy, lead responsible AI, build organization-wide AI aptitude, and drive long-term business growth in the age of AI.

    Explore this learning path
  • Three people having a discussion in an office
    Enabling governments to lead in the AI era: A guide for creating a national strategic framework

    Enabling governments to lead in the AI era: A guide for creating a national strategic framework

    It’s up to each country’s government to define the standards for how AI is used, not only by establishing laws and regulations, but by setting an example to follow. Government leaders can build their own national AI strategy to harness the unparalleled capabilities of AI to boost economic performance, streamline governance, and improve public services.

    Read the executive summary
  • Two people working in a server room
    Build and Modernize AI Applications for Public Sector Services

    Build and Modernize AI Applications for Public Sector Services

    Public sector organizations have limited resources yet are always trying to deliver as much as possible for the public. Generative AI is becoming an increasingly important tool in helping public sector organizations in this effort as it can help increase productivity and improve service quality, specifically by building and modernizing applications that use AI capabilities.

    Explore the resources
  • A woman working at her desk and looking into the distance
    Get started with Microsoft Cloud for Sovereignty

    Get started with Microsoft Cloud for Sovereignty

    Microsoft Cloud for Sovereignty is a solution designed to enable public sector organizations to deploy workloads in Microsoft Cloud while helping meet their specific sovereignty, compliance, security, and policy requirements. Take this course to gain a foundational understanding of Microsoft Cloud for Sovereignty and its capabilities.

    Take the course
  • A woman working at her desk on her laptop
    Digital Skills Compass

    Digital Skills Compass

    Identify opportunities to learn and stay ahead in a changing world of technology and artificial intelligence -AI with a free skills-check. Get your personalized report:

    English French Portuguese
  • Gus MacGregor-Millar, General Manager for Defense & Intelligence Worldwide at Microsoft
    Adopting Artificial Intelligence in Defense Organizations

    Adopting Artificial Intelligence in Defense Organizations

    Defense and intelligence organizations are eager to adopt AI and harness the transformative capabilities to achieve security and attain mission success. Read this article by Microsoft’s General Manager for Defense & Intelligence and learn about the steps to take to start your AI adoption journey.

    Read the article
  • Overhead shot of people working in the Microsoft Cyber Defense Operations Center
    Foundations of a modern public sector security operations center

    Foundations of a modern public sector security operations center

    Take this new Microsoft Learn module on the foundations of modern public sector security operations centers. Complete the course and earn an achievement award.

    Start the module
  • A man looking at his laptop
    Learning Resources for Security Operations Analyst

    Learning Resources for Security Operations Analyst

    A security operations analyst works with others to secure information technology systems for their organization to protect, detect and defend against cyber-attacks. Explore this Learning Pathway that brings together resources for starting or advancing your skilling journey as a security operations analyst.

    Watch the training video
  • Kate Maxwell, General Manager Worldwide Education Industry at Microsoft
    Empowering Education and Inspiring Learning with AI

    Empowering Education and Inspiring Learning with AI

    The Era of Artificial Intelligence (AI) is upon us, and the speed of Generative AI adoption has been incredible. Read this article to learn more about how AI can empower educators and improve student outcomes through personalized and democratized learning.

    Read how you can inspire learning with AI
  • A man writing at a table in front of his laptop
    AI Classroom Toolkit

    AI Classroom Toolkit

    Explore this creative resource that blends engaging narrative stories with instructional information to create an immersive and effective learning experience for educators and students.

    Explore the AI Toolkit
  • Two people having a discussion in front of a laptop
    Microsoft Applied Skills

    Microsoft Applied Skills

    Skill up for in-demand technical scenarios to demonstrate proficiency in specific, scenario-based skill sets so you can make a bigger impact on every project, at your organization, and in your career. Explore all of Microsoft’s applied skills credentials.

    View all applied skills
  • An artistic grayscale composition with varied textures, shapes, and forms
    Copilot for Microsoft 365 Learning Pathway

    Copilot for Microsoft 365 Learning Pathway

    Microsoft Copilot for Microsoft 365 combines the power of large language models (LLMs) with your organization’s data – all in the flow of work. Explore this Learning Pathway to find resources to help you learn more about Copilot for Microsoft 365.

    Explore the Copilot Learning Companion
  • A group of people working together in a classroom
    Empower educators to explore the potential of artificial intelligence

    Empower educators to explore the potential of artificial intelligence

    Navigate AI in education by looking at essential AI concepts, techniques, and tools, highlighting practical applications. AI can support personalized learning, automate daily tasks, and provide insights for data-driven decision making.

    Take the course
  • A woman working on her laptop
    Public Sector Insights on Skilling

    Public Sector Insights on Skilling

    Read this research paper that outlines considerations and best practices for support technology training in government organizations.

    Read the skilling research
  • A woman working on her computer
    How to Use Low-Code Technologies to Improve Efficiencies in Your Government Organization

    How to Use Low-Code Technologies to Improve Efficiencies in Your Government Organization

    Government organizations are looking to find ways to create efficiencies and make the most out of their budgets. The ability to innovate with low code/no code tools can assist you in increasing innovation while accelerating digital transformation. Increasing your skills in this area will allow you to easily develop and quickly deploy new applications for both internal and external use, tailored to your specific needs.

    Read the article
  • Closeup of a building exterior
    AI Learning Companion

    AI Learning Companion

    This learning pathway brings together a multitude of Microsoft resources to help you learn and grow in the field of Generative AI.

    Explore the AI Learning Companion
  • Equipment in a data center
    Unlock the Value of Your Data: Create a Unified Data Estate to Transform Government Operations

    Unlock the Value of Your Data: Create a Unified Data Estate to Transform Government Operations

    Data is a vital asset for government agencies, as it can help deliver better public services, improve operational efficiency, and enhance citizen engagement. Learn how to unlock value from your data by unifying it and using AI technology to help you analyze and understand your data.

    Read the article
  • Woman working at a computer monitor in an office
    How to Build and Deploy a Chatbot for Public Sector Services

    How to Build and Deploy a Chatbot for Public Sector Services

    Watch this training video to learn how to build and deploy a conversational assistant or chatbot. This is a simple project and a great way to explore AI and see how it works in a low-risk setting.

    Take the training
  • Closeup of a person using a dashboard on their laptop 
    Cloud Migration Cost Management Resources

    Cloud Migration Cost Management Resources

    A cost management strategy is an essential consideration when migrating or operating in the cloud. Explore these resources to help you plan, operate and optimize your cloud environment.

    Explore the resources
  • Cloud Financial Models

    Cloud Financial Models

    Watch these training modules to help you understand the financial aspects of migrating to the cloud.

    Take the training
  • Closeup of building exterior
    Artificial Intelligence in Government

    Artificial Intelligence in Government

    Watch this video with Microsoft’s Chief Technology Officer for Worldwide Public Sector Dave Sloan to learn more about artificial intelligence and the key role it can play helping you digitally transform your government organization.

    Read more
  • A group of colleagues looking at a laptop screen
    Navigating the Future of AI in Government

    Navigating the Future of AI in Government

    Microsoft partnered with Patricia Thaine, the Co-Founder and CEO of Private AI, to launch a three-part series on the implications of Artificial Intelligence in Government. Explore how Governments around the world are responding to, regulating, and incorporating AI in this insightful series.

    Read more
  • A woman working at her desk in front of multiple computer monitors
    Migrate Your Workloads to the Cloud and Modernize Your Government Organization

    Migrate Your Workloads to the Cloud and Modernize Your Government Organization

    Read this article to learn more about the many benefits of migrating your data to the cloud and what you can do to get started.

    Read more
  • A group of colleagues looking at a laptop screen
    Harness the Power of Cloud: Guidance to Help You Along Your Adoption Journey

    Harness the Power of Cloud: Guidance to Help You Along Your Adoption Journey

    Watch this training video and learn about the steps of a cloud migration and how to make the process as smooth as possible.

    Take the training
  • An abstract image with various geometric shapes and lines
    Decoding AI: Part 1, Introduction to generative AI

    Decoding AI: Part 1, Introduction to generative AI

    Learn about the emerging field of generative AI and what this technology can mean for government. This series will not only help you understand how generative AI can help increase your organization’s productivity, but also how it can be used to supercharge innovation in incredible new ways.

    Read part 1
  • Two people looking at a computer screen
    Microsoft Learn Educator Center

    Microsoft Learn Educator Center

    Dive deep into learning with interactive lessons, earn professional development hours, acquire certifications and find programs that help meet your goals.

    Explore the Educator Center
  • Two people having a work related conversation and looking at a laptop screen
    How to Modernize Your Public Sector Security Operations Center

    How to Modernize Your Public Sector Security Operations Center

    Take the training and learn about the importance of modernizing security operations centers (SOC) in public sector organizations and the steps involved in SOC modernization.

    Take the training
  • Two colleagues having a conversation in a shared office
    Protect Your Government Organization from Cyber Threats

    Protect Your Government Organization from Cyber Threats

    As governments expand their digital ecosystem and cyber threats increase and attacks become more sophisticated, it’s never been more important than it is right now to do everything in your power to protect your digital estate and that starts with having the ability to detect threats early.

    Read the article
  • A woman and a man looking at computer monitor in an office setting
    Creating a Secure and Productive Working Environment for Government Employees

    Create a Secure and Productive Working Environment for Government Employees

    Working remotely is the new norm and governments are equipping employees with the tools to work from anywhere. Learn what actions you can take to create a secure and productive environment for your workforce.

    Read more
  • Stylized image of a man in an office holding a tablet
    How governments can transform operations and services in the era of AI

    How governments can transform operations and services in the era of AI

    Learn more about the actions you can take to get your systems and data ready to enable you to start innovating with AI.

    Read the blog
  • A closeup of a building exterior
    Introduction to Cloud Computing

    Introduction to Cloud Computing

    When governments utilize cloud computing they can accomplish a great deal more with fewer resources. Watch this video to learn more about the basics of cloud computing.

    Read more
  • A closeup of a building exterior
    AI in the Public Sector

    AI in the Public Sector

    Artificial Intelligence (AI) is changing the game for businesses and organizations of all types. Explore this collection and start imagining how AI can help your public sector organization.

    Explore the collection
  • A closeup of a building exterior
    Introduction to Generative AI

    Introduction to Generative AI

    Watch Kate Maxwell, CTO in Microsoft’s Worldwide Public Sector Team at Tech Live London as she presents on Generative AI: Demystifying the Hype, Busting the Myths, and Harnessing the AI Revolution.

    Watch the video
  • A group of people having a discussion while walking
    Public Sector Tech Community

    Public Sector Tech Community

    Your community for best practices, the latest news, and discussions surrounding the Public Sector, Local and State Governments.

    Join the conversation
  • A closeup of a building exterior
    Get Certified: Microsoft Certifications

    Get Certified: Microsoft Certifications

    Earn certifications that show you are keeping pace with today’s technical roles and requirements. Microsoft has certification paths for many technical job roles. Each of these certifications consists of passing a series of exams to earn certification.

    Browse the list of certifications
  • A woman sitting at a desk looking at her tablet
    Power Platform in a Day workshops

    Power Platform in a Day workshops

    Register to attend a virtual one-day training workshop and learn how to use Microsoft’s Power Platform.

    Explore Available Workshops
  • A closeup of a building exterior
    Microsoft Azure Connected Learning Experience (CLX)

    Microsoft Azure Connected Learning Experience (CLX)

    Register for this training program that sets a trajectory for aspiring learners and working professionals to be Azure experts. The CLX program offers a personalized journey that aims to optimize learning experience while maximizing return on time invested. The 4 Step Program is purposely driven to deliver exam readiness with a perspective and personalized learning journey, curated to meet every learner’s need.

    Register and browse available tracks
  • A woman sitting at a desk working on her laptop
    Optimize government operations with Azure

    Optimize government operations with Azure

    In this learning path, you’ll learn about the value that Azure can bring to governments as they transition their workloads to the cloud. Explore how Azure keeps to strong principles and commitments that give public sector customers confidence that their data is secure.

    Start the Learning Path
  • Closeup of a floor in an events center
    Microsoft Training & Special Events

    Microsoft Training & Special Events

    Explore special events and learning opportunities created to help you expand your expertise, learn new skills, and build community.

    Browse the Events Catalog
  • A closeup of a building exterior
    How do we best govern AI?

    How do we best govern AI?

    Read this blog written by Brad Smith, Microsoft’s Vice Chair & President about ways governments should consider policies, laws, and regulations around AI and Microsoft’s commitment to ethical AI.

    Read the blog
  • A group of people having a discussion in a conference room.
    Evolving the Skills of Your Public Sector Workforce

    Evolving the Skills of Your Public Sector Workforce

    Whether you’re training employees for the first time, refreshing, or advancing skills, evolving your workforce’s skillset can be a big time and resource commitment for public sector organizations. However, to continue providing vital services to the public, your employees must remain knowledgeable and have the technical skills to keep up with changing technology.

    Read more
  • A woman sitting at a desk using a tablet.
    Understanding Digital Transformation in Government

    Understanding Digital Transformation in Government

    Digital transformation is upon us and for every government, change is happening fast. Microsoft partnered with the United Arab Emirates (UAE) Government Development and the Future Office to create a training module that outlines best practices to support your organization’s digital transformation efforts.

    Take the training
  • A woman looking at an analytics dashboard on a tablet.
    Data Culture: Data Driven Organizations

    Data Culture: Data Driven Organizations

    Learn more about the importance of having a data driven organization and the steps you can take to build a data culture.

    Take the training
  • A closeup of a high-rise building.
    Cutting Edge Technologies to Improve Government Performance and Service

    Cutting Edge Technologies to Improve Government Performance and Service

    Learn more about emerging technologies like cloud computing, artificial intelligence (AI), big data, and internet of things (IoT). Explore the benefits and risks of each and how governments across the globe are implementing them in their organization.

    Take the training
  • A stylized image of a man looking at something out of the corner of his eye
    Defending Your Data

    Defending Your Data

    Learn how Microsoft responds to data protection, privacy, and residency requirements. Through a collection of learning modules, webpages and articles you will learn about: data protection and privacy, data classification, data residency, data governance and compliance, how to optimize government operations with Azure, and how Microsoft secures our own datacenters.

    View the collection
  • A stylized image of two women looking at something in the distance
    Secure Identities and Access

    Secure Identities and Access

    Learn about the important role that digital identity plays within your digital transformation journey. Through a collection of learning modules, webpages, articles, videos, and blogs you will learn about: secure identities, identity and access management, permissions management and decentralized identity.

    View the collection
  • A person working at a desk with three computer screens
    Learn How to Implement Zero Trust in Your Public Sector Organization

    Learn How to Implement Zero Trust in Your Public Sector Organization

    As public sector entities continue to embark on their digital transformation and cyber threats continue to increase, having a Zero Trust security strategy is now more essential than ever before. In this collection, learn more about the importance of a Zero Trust strategy and how to implement it.

    View the collection
  • Cold aisle view racks of computers & storage servers
    Introduction to: Migrating .NET Apps to Azure

    Introduction to: Migrating .NET Apps to Azure

    Discover how the new Azure Migrate integration with the Azure App Service migration assistant will enable you to assess and migrate .NET web apps in bulk to Azure App Service. Learn how these tools migrate to a standalone site, single server, or entire datacenter saving your agency valuable time and money.

    Watch the webinar
  • Microsoft Learn for Government

    Microsoft Learn for Government

    Empower government transformation with access to learning paths and modules. Through interactive training, develop practical skills and master new concepts at your speed and on your schedule.

    Browse all courses

Share

Share Public Sector Center of Expertise content on social media.

Follow Microsoft